The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery.”

Helpful Report

Posted 4 years ago

Hi There, thanks for leaving your review! It's great to hear that you are pleased with your delivery and we really appreciate your response. If there is anything we can do in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Ordered 2 new ratchet straps, fast delivery & packed very well.”

Helpful Report

Posted 4 years ago

Hello Stephen, Thanks for getting in touch and leaving your review. We are really appreciative of your custom and to hear how pleasant your experience was is just great! We would love to hear from you in the future so if there is any way we can help please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Spot on Great help cant fault them”

Helpful Report

Posted 4 years ago

Hi There Ben, thanks a bunch for leaving such a positive review! We feel incredibly privileged to supply you and we really appreciate your kind words, If there is any more we can do to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good quality good price quick service.”

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Posted 4 years ago

Hi Mike, Thanks for getting in touch. We are really pleased to hear how satisfied you are with both our products and delivery service. If there is anything we can do in the future please get in touch, We are here to help! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good product, Great Delivery, Good Price, Perfect !!”

Helpful Report

Posted 4 years ago

Hi There Dave, I hope you are well. We are ever so pleased to hear back from you! Your comments are very much appreciated and it's amazing to hear how pleasant your experience has been! We are always here to help so if there is anything that you need a hand with in the future you know where to find us! Kind Regards, The Ratchet Shop

Posted 4 years ago

“I have purchased several items from The Ratchet Shop over the years and have always found their service and products to be excellent.”

Helpful Report

Posted 4 years ago

Hello There, Firstly thanks a bunch for leaving such a positive review! We are always very pleased to hear from returning customers and it's brilliant that you are so pleased with both our service and products once more. If there is anything We can do to help in the future please get in touch, that's why We are here after all. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Quick delivery.”

Helpful Report

Posted 4 years ago

Hi There, Thanks for getting in touch. It's great to hear that your delivery was received well. We are always striving to make our customers buying experience as seamless as possible so this is much appreciated. Please get in touch in the future if we can help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very good service fast delivery👍”

Helpful Report

Posted 4 years ago

Hi Simon, thanks for getting in touch and leaving your review. We are really appreciative of your custom and it's great to hear that you are satisfied with our service and the service of our courier. If We can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Quick service, would recommend.”

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Posted 4 years ago

Hi James, Thanks for getting in touch its great to hear from you! We are really pleased to have been able to supply and it would be great to hear from you again in the future so if there is any way we can help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent web site and easy to use. Item ordered is great and of a superb quality and delivery was exceptional.”

Helpful Report

Posted 4 years ago

Hi Sylvia, Thanks for getting in touch. It's great to hear that you are happy with the quality of both our service and our products. We really appreciate your custom and your kind words. We would also love to hear from you in the future so if there is anything we can do to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Ordered and delivered promptly very good service”

Helpful Report

Posted 4 years ago

Hi There Dave, Well that's great to hear! We are really pleased that your experience has been so prompt and has been well received. If we are able to supply you in the future then please don't hesitate to get in contact as we are here to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent service speedy delivery”

Helpful Report

Posted 4 years ago

Hello, Thanks a bunch for leaving your comments. It's great to hear that you have had such a pleasant experience purchasing from us. If we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great service, good quality, good price. Whats not to like?”

Helpful Report

Posted 4 years ago

Hi Rich, Thanks for leaving such a great review! We are ever so pleased to hear that your buying experience has been received so well. We would love to be able to help out in the future so if there is anything we can do please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great speedy service”

Helpful Report

Posted 4 years ago

Hello There, Thanks for getting in touch and leaving your review. It's brilliant to hear how great your experience purchasing from us has been. We would also love to hear from you again so if we can help in any way please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“rapid delivery, excellent product at a great price”

Helpful Report

Posted 4 years ago

Hello Robert, Thanks for leaving your review. We are very pleased to hear that you are happy with both our delivery service and the products themselves. We would love to hear from you in the future so if we can help at all please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very quick service and very good quality product highly recommend A+”

Helpful Report

Posted 4 years ago

Hello Michael, That's great to hear! We are really appreciative of your kind words and it means a lot to hear how much you would recommend us. We would love to hear from you again so if we can help in any way please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Arrived promptly and looks good”

Helpful Report

Posted 4 years ago

Hi There, thanks for your great review! We are really pleased to hear that your order has been received. It would be good to hear from you in the future so if we can do anything to help you please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Stocked the items I needed and was really easy to place an order. Goods came really quickly. The items were not packed very well and were hanging out of the base of the box but as they were sturdy items this didn't really matter.”

Helpful Report

Posted 4 years ago

Hello There, Thanks for leaving such a positive review! We are really pleased to hear that you are happy with the seamlessness of our email along with the delivery. Our packages are always prepared and sent with attention and care so its a shame to hear this. Apologies for the presentation this must of been a result of the transit. Nevertheless, we are pleased to have been able to supply you and if we can help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great pricing and very prompt free delivery”

Helpful Report

Posted 4 years ago

Hello Martin, Thanks a bunch for leaving your highly positive review! It's very gratifying to hear how pleased you are with your buying experience. If we are able to help in the future please get in touch, that's why we are here after all! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very good service and quality product.”

Helpful Report

Posted 4 years ago

Hi There, Thanks for getting in touch and leaving your Review. We are really pleased to have been able to supply you and it's great to hear you are happy with both our service and product. If we are able to help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews