The Ratchet Shop Reviews

4.8 Rating 3,117 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service order on line or phone and someone actually answers the phone ordered delivered next day super service”

Helpful Report

Posted 4 years ago

Hi Anita, it's great to hear from you! We are ever so pleased to hear how satisfied you are with our Staff's customer service and our next day delivery service; We are very grateful for your custom and if there is anything we can do in the future please get in touch as we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“I've done business with this company on a few occassions now and on each time I've been impressed by their professionalism and c. service.”

Helpful Report

Posted 4 years ago

Hi Christopher, thanks a bunch for leaving such a great review! We really appreciate both your high rating and your kind words. To hear that you are pleased with our staff's professionalism is brilliant and we thank you for noting that. If there is anything more we can do please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great Service,Great Product,Thanks very much”

Helpful Report

Posted 4 years ago

Hi There, thanks for getting in touch and leaving your review. We really appreciate your custom and it's great to hear that you are appreciative of both our service and product. If we are able to help in the future with anything then please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Prompt delivery Very good quality product Better and stronger than expected”

Helpful Report

Posted 4 years ago

Hello There, thanks a bunch for leaving such a great review! We really appreciate not just your custom but your kind words as well. We would love to hear from you in the future so if there is anything we can do to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very good service and delivery. Thank you”

Helpful Report

Posted 4 years ago

Hi Mike, firstly thanks a bunch for leaving such a great review! It's brilliant to hear how pleasant your buying experience has been. If there is anything more we can do please get in touch, we are here to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Easy to order and quick delivery”

Helpful Report

Posted 4 years ago

Hi Mark, Thanks for leaving such a positive review! We are very happy to hear that your experience has been so seamless. We would love to help in the future so if there is any more we can do please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very prompt delivery.”

Helpful Report

Posted 4 years ago

Hi There, thanks for leaving your review! It's great to hear that you are pleased with your delivery and we really appreciate your response. If there is anything we can do in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Ordered 2 new ratchet straps, fast delivery & packed very well.”

Helpful Report

Posted 4 years ago

Hello Stephen, Thanks for getting in touch and leaving your review. We are really appreciative of your custom and to hear how pleasant your experience was is just great! We would love to hear from you in the future so if there is any way we can help please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Spot on Great help cant fault them”

Helpful Report

Posted 4 years ago

Hi There Ben, thanks a bunch for leaving such a positive review! We feel incredibly privileged to supply you and we really appreciate your kind words, If there is any more we can do to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good quality good price quick service.”

Helpful Report

Posted 4 years ago

Hi Mike, Thanks for getting in touch. We are really pleased to hear how satisfied you are with both our products and delivery service. If there is anything we can do in the future please get in touch, We are here to help! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good product, Great Delivery, Good Price, Perfect !!”

Helpful Report

Posted 4 years ago

Hi There Dave, I hope you are well. We are ever so pleased to hear back from you! Your comments are very much appreciated and it's amazing to hear how pleasant your experience has been! We are always here to help so if there is anything that you need a hand with in the future you know where to find us! Kind Regards, The Ratchet Shop

Posted 4 years ago

“I have purchased several items from The Ratchet Shop over the years and have always found their service and products to be excellent.”

Helpful Report

Posted 4 years ago

Hello There, Firstly thanks a bunch for leaving such a positive review! We are always very pleased to hear from returning customers and it's brilliant that you are so pleased with both our service and products once more. If there is anything We can do to help in the future please get in touch, that's why We are here after all. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Quick delivery.”

Helpful Report

Posted 4 years ago

Hi There, Thanks for getting in touch. It's great to hear that your delivery was received well. We are always striving to make our customers buying experience as seamless as possible so this is much appreciated. Please get in touch in the future if we can help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very good service fast delivery👍”

Helpful Report

Posted 4 years ago

Hi Simon, thanks for getting in touch and leaving your review. We are really appreciative of your custom and it's great to hear that you are satisfied with our service and the service of our courier. If We can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Quick service, would recommend.”

Helpful Report

Posted 4 years ago

Hi James, Thanks for getting in touch its great to hear from you! We are really pleased to have been able to supply and it would be great to hear from you again in the future so if there is any way we can help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent web site and easy to use. Item ordered is great and of a superb quality and delivery was exceptional.”

Helpful Report

Posted 4 years ago

Hi Sylvia, Thanks for getting in touch. It's great to hear that you are happy with the quality of both our service and our products. We really appreciate your custom and your kind words. We would also love to hear from you in the future so if there is anything we can do to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Ordered and delivered promptly very good service”

Helpful Report

Posted 4 years ago

Hi There Dave, Well that's great to hear! We are really pleased that your experience has been so prompt and has been well received. If we are able to supply you in the future then please don't hesitate to get in contact as we are here to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent service speedy delivery”

Helpful Report

Posted 4 years ago

Hello, Thanks a bunch for leaving your comments. It's great to hear that you have had such a pleasant experience purchasing from us. If we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great service, good quality, good price. Whats not to like?”

Helpful Report

Posted 4 years ago

Hi Rich, Thanks for leaving such a great review! We are ever so pleased to hear that your buying experience has been received so well. We would love to be able to help out in the future so if there is anything we can do please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great speedy service”

Helpful Report

Posted 4 years ago

Hello There, Thanks for getting in touch and leaving your review. It's brilliant to hear how great your experience purchasing from us has been. We would also love to hear from you again so if we can help in any way please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,117 reviews