The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT SERVICE , VERY FAST DELIVERY”

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Posted 10 years ago

“Excellent product, feels tough and well made, rapidly delivered. Only fell short of 5 stars as no indication how to use it -- took some fiddling around to work out how to set it up and how to release the ratchet mechanism to loosen the strap again.”

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Posted 10 years ago

“Excellent service. Fast and accurate.”

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Posted 10 years ago

“Was very happy with the procedure i knew when the item was dispatched and it arrived in the correct time frame requested.”

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Posted 10 years ago

“Good to do business with.”

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Posted 10 years ago

“Great service, ordered at 4pm on a Thursday and received items the following morning! Very pleased with everything.”

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Posted 10 years ago

“all good thanks”

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Posted 10 years ago

“Perfect service :)”

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Posted 10 years ago

“Very efficient good telephone manner v good service”

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Posted 10 years ago

“excellent service, and arrived before stated date”

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Posted 10 years ago

“Good product and arrived on time. Would be good if you could request the length .”

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Posted 10 years ago

“Excellent service at competitive prices - keep it up!”

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Posted 10 years ago

“Confusing layout online meant I ordered the wrong thing and had to pay double cause it wasn't cost effective to mail back.”

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Posted 10 years ago

“Everything was first class, i placed my order and had it the next day. half the price of screwfix ans tool station, will be using your company again for sure.\n***”

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Posted 10 years ago

“Excellent service order one day delivered the next products where as described”

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Posted 10 years ago

“The ratchet strap was reasonably priced ,but delivery cost was a ;ittle high. I would rather have had a later delivery time at a reduced cost.\nThe website was easy to navigate and the ordering procedure was straight forward.\nThe only down side was the delivery by DPD, because the driver did not give me time to answer the door before pushing a "sorry we miss you" card through the letter box and driving off... Although the delivery procedure was not The Ratchet Shop's fault, it is their choice of carrier.”

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Posted 10 years ago

“FIRST CLASS FROM ORDER TO NEXT DAY DELIVERY”

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Posted 10 years ago

“Easy to order, good range and quick delivery. Good on-line supplier which makes it possible to buy things that just are not available locally and at a good price”

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Posted 10 years ago

“First class service, product and used again and again when required....well done”

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Posted 10 years ago

“helpful staff \nspeedy service\nthe best delivery system DPD its magic”

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Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews