The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, swift delivery. Thank you.”

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Posted 4 years ago

Hey Peter, we are really grateful of your custom and are pleased to have been able to help. If we can help in any way in the future please don't hesitate to get in contact! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great items fast delivery Great service”

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Posted 4 years ago

Hello Stuart, Its brilliant to hear that your items were received well and that you are satisfied with our service. We are pleased to have been of service and look forward to our next encounter. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very easy, cost effective, timely delivery from start to finish.”

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Posted 4 years ago

Hello Neil, we really appreciate your response; Its great to hear that your experience has been so efficient. We look forward to hearing from you again in the future until then, all the best! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Helpful phone advice and prompt delivery even during Coronavirus”

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Posted 4 years ago

Hello There David, we are pleased to hear that we could be of service over the phone. It is also good to hear that your delivery was received well. We cant wait to hear from you again. Kind Regards, The Ratchet Shop

Posted 4 years ago

“4m of chain arrived the next day. I’d definitely use again and recommend.”

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Posted 4 years ago

Hi there, Thanks a bunch for leaving your review. We are all really pleased that you are pleased with our service. It's great to hear that you will be coming back to us, We can't wait! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent service top quality straps. Will use again and again.”

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Posted 4 years ago

Hi Mark, Thanks for getting in contact. We are very happy to hear that you hold both our service and products in such high regards, its also even better to hear that you will be coming back to use us again! We cant wait to hear from you. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great communication, fast next day delivery, top quality goods. Thank you”

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Posted 4 years ago

Hello There, Thanks for getting in touch. We are pleased to hear that you found our staff helpful over the phone and that your package arrived well. If we can help in the future please do get in contact, Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent product. Excellent service. Excellent price.”

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Posted 4 years ago

Hi Adrian, Its Excellent to hear that! We are very pleased that you are satisfied with our service, We look forward to hearing from you in the future to provide you with Our excellent service again! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very quick delivery and the item I ordered was spot on, exactly as described on the website. I would have no hesitation in recommending the Ratchet Shop to friends and family. Thank you”

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Posted 4 years ago

Hi There Diane, We really appreciate your highly positive review. It is really great to hear that you are so pleased with our service and products, additionally We want to thank you for your confidence in recommending us to others this really does mean a lot to us! Kind Regards, The Ratchet Shop

Posted 4 years ago

“what I needed, clear website, and good quality”

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Posted 4 years ago

Hi there, Thanks a bunch for leaving such a great review. Its great to hear that our website and products are held in such high regard, We look forward to hearing from you in the future.

Posted 4 years ago

“Good prices quality product.”

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Posted 4 years ago

Hi There Dominic, thanks for leaving your review we are happy to hear how highly pleased you are with our service and the quality of our products. If you need any help in the future please don't hesitate to get in contact with us! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great products. Competitive pricing. And a very professional service.”

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Posted 4 years ago

Hello, We are really grateful for your positive review, We are also pleased to hear that You had such a great experience purchasing from Ourselves. If we are able to help in any way in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Product good value, and stronger that claimed. Good help on the phone.”

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Posted 4 years ago

Hi Graham, We are pleased to hear that you are satisfied with both our product and our service. We are always aiming to keep you informed and making sure your experience is the best it can be. If we can help in the future do let us know. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Perfect service product perfect for what I needed it for”

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Posted 4 years ago

Hello There Ronald, Thanks for leaving your review. It's brilliant to hear that you are satisfied with both Our service and Our products, If we can help in the future please don't hesitate to contact us! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Second purchase from this company and on both occasions the purchase and delivery were excellent.”

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Posted 4 years ago

Hello Kim, It brilliant to hear that you have came back to purchase from us! We are also pleased that the delivery process had been excellent, If we can help in anyway please get in contact, until then we look forward to hearing from you. Kind Regards, The Ratchet Shop

Posted 4 years ago

“The Ratchet Shop has a good range of ratchets and the ordering procedure was very simple. They kept me informed throughout the whole process and the items that I purchased were delivered bang on time as they had advised me.”

Helpful Report

Posted 4 years ago

Hello There, thanks a bunch for leaving such a great review! We are extremely pleased to hear how great your experience was from starting your order all the way to your delivery being made. If there is anything else we can help with please do get in contact, all the best! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Quick and timely response and the product looks well made.”

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Posted 4 years ago

Hello, Thanks for leaving your review. Its brilliant to hear that your experience purchasing from ourselves has been efficient and we are pleased that you are satisfied with our product, We look forward to hearing from you in the future! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Extremely happy with the services and the goods that I received from the Ratchet shop and have no hesitations in using their services in the future. Thank you”

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Posted 4 years ago

Hi There Farhad, We are really grateful for your very positive review! It's brilliant to hear how happy you are with our service and the products, we look forward to hearing from you in the future. All the best! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent service from start to finish, a really good experience, thank you.”

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Posted 4 years ago

Hi Joseph, Thanks for leaving your review we appreciate it! It's also great to hear that you have found your experience excellent as we pride ourselves on our high-quality friendly service and our seamless delivery, If we can help in the future make sure to get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very easy to select what ratchets you need on the website with good information on each strap. Good delivery, And delivered when they said.”

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Posted 4 years ago

Hello Paul, thanks for leaving your review we really appreciate it! We are pleased to hear that you found our service so seamless and that you're pleased with our products. If we can help in the future please do get in contact and until then, all the best! Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews