The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Product as described and good quality”

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Posted 4 years ago

Hi There, Thanks for leaving your review. We are pleased to hear that you have had a positive experience working with ourselves and we are glad you share our opinion on our high quality reliable products. If we can help in the future please get in contact ,until then all the best! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Quick response, good product.”

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Posted 4 years ago

Hello There, thanks a bunch for letting us know your thoughts. Its great that your experience has been seamless and that you are impressed with Our product. If you need anything in the future please don't hesitate to get in contact, Kind Regards, The Ratchet Shop

Posted 4 years ago

“Really quick delivery, great product very strong and sturdy”

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Posted 4 years ago

Hi There Claire, Thanks a bunch for leaving your review. It's great that you are pleased with both the delivery and the products, We pride ourselves on our quality and reliable products; If We can help in anyway in the future just give us a call. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very quick service, well packed and just what I wanted. Thank you.”

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Posted 4 years ago

Good Morning Carolyn, Thanks a bunch for giving us this feedback. We are extremely pleased that your order was received well, If we are able to help in anyway please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Two ratchet straps delivered quickly and packaged well. Really happy with them and they were about half the price of buying them from a DIY store. Thanks!”

Helpful Report

Posted 4 years ago

Hello, Thanks for getting in touch. We are pleased hear that you have chosen us to supply your straps. Its great that your experience has been seamless as this is what we always aim for, If we can help you in the future please do get in contact we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent quick service and great products at very favorable prices.”

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Posted 4 years ago

Hi Keith, it's great to hear that! We are pleased to have been of service and that your experience was both excellent and quick. If we can help in anyway in the future please get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Just the job and fast delivery”

Helpful Report

Posted 4 years ago

Hi Malcolm, Thanks a bunch for getting in touch we really appreciate it! It's great to hear that the products have been received well and did the job, If we can help in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very quick postage and no problem at all.”

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Posted 4 years ago

Hello Oliver, Thanks for leaving your review. It's great to hear that We have been able to supply you and that the package was received well. If we can help in the future please do get in contact, until then all the best! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Always good and good product”

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Posted 4 years ago

Hello There, Thanks for getting in touch, we really appreciate your review. Its always great to hear when our valued customers come back. We are always looking forward to hearing from you again so please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great service”

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Posted 4 years ago

Hello, thanks for leaving your review. We appreciate your response and we are happy to have worked with you. We are looking forward to hearing from you again! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Top products delivered promptly.”

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Posted 4 years ago

Hi David, Thanks a bunch for leaving your review We really appreciate your feedback. It's great to hear that the goods you received have been received well, If we can help in anyway please don't hesitate to get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Absolutely delighted, as a 73 year old female, answer to my prayers to hold my "hot bin" compost together. Well done. DMH”

Helpful Report

Posted 4 years ago

Hi There, We are very pleased to hear that the straps you have ordered did the job well! We really appreciate the positive review and if we can help in anyway in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Order received promptly. Good quality products just as described.”

Helpful Report

Posted 4 years ago

Hello, we are very pleased to hear that your order was received in time. We also really appreciate how you hold our products in such high regard. If we can help in anyway in the future please don't hesitate to get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very pleased. They do what it says on the box”

Helpful Report

Posted 4 years ago

Hello. thanks for getting in touch, we are happy to hear that you are satisfied with our service and products and we look forward to hearing from you again. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Totally Proffesional”

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Posted 4 years ago

Hello There Andrew, its great to hear that you have had a pleasant experience working with ourselves. We really appreciate the compliment and can't wait to hear from you in the future. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very quick service even in these troubled times,thank you 👍”

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Posted 4 years ago

Hi there Nick We hope you are doing well, its great to hear that you are pleased with our service and that the parcel was received well. If you need any help in the future please don't hesitate to get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“We ordered straps for our hot composter and they arrived the next day. Just the straps we needed and a really quick service.”

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Posted 4 years ago

Hello There, Thanks for getting in contact, It's really great to hear that the Straps did the job well! We are pleased that you are happy with our service and can't wait to hear from you again. Kind Regards, The Ratchet Shop.

Posted 4 years ago

“Brilliant service ordered lunchtime. Received the following morning”

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Posted 4 years ago

Hi Graham, thanks for leaving your brilliant review! it's amazing to hear that you are satisfied with how quickly you received the goods. We are really appreciative of your custom and can't wait to hear from you again! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Brilliant service. What more can be said. Thank you”

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Posted 4 years ago

Hello Michael, Thanks for leaving your review, Its really grate to hear that you are so satisfied with our service. We are so pleased that you hold us in such high regard and cant wait to hear from you in the future. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Fantastic service Helpful, professional, understanding, and great knowledge of the industry, 10/10 Have been along time user user of the ratchet shop, and wouldn’t hesitate in recommending them every time.”

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Posted 4 years ago

Good Afternoon Ben, Its great to hear from you. We are very pleased that our service is appreciated it is also a pleasure to hear in how confident you are in recommending us! If there is anything we can help with Ben please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews