The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items ordered arrived well packaged and found to be good quality. Highly recommended”

Helpful Report

Posted 5 years ago

Hello There David, thanks for leaving your review. We are really pleased to hear that you have had a very positive experience buying from ourselves. we appreciate your recommendation and look forward to hearing from you in the future. Kind Regards, The Ratchet Shop

Posted 5 years ago

“A very easy company to do business with. Steve Catlin”

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Posted 5 years ago

Hi there Steve, Thanks for getting in touch. We are pleased that you have had a seamless experience and we really appreciate your review. If you require any help in the future please don't hesitate to contact us.

Posted 5 years ago

“First class and no other comments”

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Posted 5 years ago

Hello John, Its great to hear that you are pleased with our service. If you need any help in the future please don't hesitate to contact us.

Posted 5 years ago

“Superb web site. Superb product and superb service thanks”

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Posted 5 years ago

Hello there, It's great to hear that our service and products are held in such high regard. We are very thankful for your review and pleased that everything went smoothly. If we can help in the future please don't hesitate to contact us! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Really good order put in and items sent very quickly, just what was required for the job they were needed for”

Helpful Report

Posted 5 years ago

Hi there, Its great to hear that your items did what they needed to do and that the order arrived on time. We really appreciate your review if you need any help in the future you know where to find us :) . Kind Regards, The Ratchet Shop

Posted 5 years ago

“Great quality delivered on time, can’t say anymore sound place to buy from”

Helpful Report

Posted 5 years ago

Hi there, Thanks for getting in touch. We are pleased that your order arrived in time and that you are satisfied with the great quality of our products. If you need any help in the future please don't hesitate to contact us. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Ordered an endless ratchett strap to secure the cover on a large garden table and chairs, i did live chat to ask there advice, ordered the one recommend and its perfect, cover has remand in place. ratchett easy to use. Friendly professional staff, fast and efficient service, certainly will use again and certainly would recommend.”

Helpful Report

Posted 5 years ago

Good Morning, It's great to hear that the part that was recommended worked well! We really appreciate your review and recommendation, if we can help you in anyway in the future please don't hesitate to contact us. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Superfast delivery! will be using again for future purchases.”

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Posted 5 years ago

Good Afternoon Liz, Its great to hear that your delivery arrived on time! We are pleased that you are satisfied with our service and we look forward to hearing from you in the future, All the best! Kind Regards, The Ratchet Shop

Posted 5 years ago

“good quick service”

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Posted 5 years ago

Hi Chris, Thanks for leaving a review. We are pleased that you have found our service efficient and we look forward to hearing from you in the future. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Had all items in stock, good price, rapid delivery with courier that offered 1 hour delivery slot, very pleased with the service and happy to recommend”

Helpful Report

Posted 5 years ago

Hello There, Its great to hear that you are satisfied with our service and that Your package arrived in time! Thank you for the recommendation we appreciate that you would be happy to refer someone else to us. Many thanks! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Believe me these are the best I've ever used buying again after this review one press and there back coiled up on the best quality mechanism I've seen a must by if you want quality and ease of use.....!”

Helpful Report

Posted 5 years ago

Hi there Ian, Its great to hear from you! We are very pleased that you hold our service and quality products in such high regard, And a big thank you for your recommendation. We look forward to hearing from you in the future, Kind Regards, The Ratchet Shop

Posted 5 years ago

“Excellent prompt delivery as always. Brilliant to deal with.”

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Posted 5 years ago

Good Afternoon Gill, We are very pleased that you have had an excellent experience with ourselves. We thank you for your returning custom and look forward to hearing from you soon!

Posted 5 years ago

“Excellent service, speedy delivery. Strap not yet used but looks good quality”

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Posted 5 years ago

Hello there, thanks so much for your very positive review. We are pleased that you are satisfied with our delivery and products, If we can help in any other way please don't hesitate to get in contact with us!

Posted 5 years ago

“Fast delivery, safety labels, super quality. I will highly recommend The Ratchet Shop”

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Posted 5 years ago

Hello there, we are very pleased that your order was received well. A big thanks from all of us here for your review and we look forward to hearing from you in the future.

Posted 5 years ago

“Used them before and received the same excellent service as the first time.”

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Posted 5 years ago

Hi Philip, Thank you for your review we are very pleased that you are satisfied with our service and we look forward to the future working with yourself.

Posted 5 years ago

“Very happy with the prompt service, will recommend to others”

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Posted 5 years ago

Hello Colin, Great to hear that our service was received well! Thanks for recommending us elsewhere that is much appreciated.

Posted 5 years ago

“Good prompt service”

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Posted 5 years ago

Hi Jon, Many thanks for your review we are pleased you hold our service in high regard.

Posted 5 years ago

“very good”

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Posted 5 years ago

Hi David, Thanks for your review please let us know if we can help in any other way!

Posted 5 years ago

“On time. Good quality”

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Posted 5 years ago

Good Afternoon Leo, We are pleased our products got to you on time and that you appreciate our high quality.

Posted 5 years ago

“Good value and very professional in their service and speed of delivery. I am 83 and found them to be the easiest and best people I have dealt with. Bill G.”

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Posted 5 years ago

Hello there Bill, it's great to hear that you found our service both professional and efficient. We look forward to hearing from you in the future.

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews