The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a long strap of industrial strength, most of the ones I could find, on other sites, were lightweight. The stuff I ordered came very quickly, communication re delivery was good and more importantly did the job at the first attempt. I needed to get a mop-headed hawthorn tree (about 12 foot high) back into an upright position and propped up...very satisfied indeed”

Helpful Report

Posted 5 years ago

Hi Peter Sounds like quite a task! Great to hear that our straps made it a one-take job, nothing better than getting it right the first time. Hopefully we can assist you with many more tricky missions in the future. Thank you so much for sharing your experience. Best wishes The Ratchet Shop

Posted 5 years ago

“Great speedy service with a very durable ratchet strap.”

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Posted 5 years ago

Hi Akshay Great to hear that you are happy with the quality of our ratchet straps. We consider durability to be of the highest importance when selecting our stock. We hope to hear from you again very soon and thank you again for reviewing our product. Best wishes The Ratchet Shop

Posted 5 years ago

“very prompt and good next day delivery would certainly use again”

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Posted 5 years ago

Hello Michael Thanks so much for taking the time to leave a review, we really appreciate your feedback. We hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 5 years ago

“Excellent service and very quick delivery. The shop to go to.”

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Posted 5 years ago

Hi Pete Thank you so much for taking the time to share your feedback. We are so glad to hear that everything has been up to standard with your buying experience. We hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 5 years ago

“This is the second time I've used these guys, never let me down. The product is great quality (strap winder) & price is excellent. Would certainly recommend them to anyone, pleasure to deal with. Would certainly use again. Thanks again.”

Helpful Report

Posted 5 years ago

Hello Nick Thank you so much for returning for another order, so pleased to hear that your service with The Ratchet Shop has been consistent. We work hard in ensuring our customers receive great service every time so hopefully we continue to impress you on future visits! We really appreciate your feedback. Thanks for taking the time to leave this review. Kind regards The Ratchet Shop

Posted 5 years ago

“As described very good. Arrived on time”

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Posted 6 years ago

Hello Richard We really appreciate you taking the time to leave a review, we value your feedback. Glad to hear you received your products in good order and are happy with them. Hope to assist you again soon! Kind regards The Ratchet Shop

Posted 5 years ago

“Seems to be a very good product time will tell”

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Posted 6 years ago

Hello! Thanks so much for taking time our of your busy schedule to leave a review. We do hope your products are to your liking and we hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 5 years ago

“Ordered on the Saturday arrived on the Tuesday - as promised. Excellent chains and strops all of them are already in use. Highly recommended and we will use them again.”

Helpful Report

Posted 6 years ago

Hello Keith We are so pleased to hear you are happy with your chains and straps. We pride ourselves on top quality products and quick turnaround times and it sounds like you received just that which makes us very happy! Thank you for taking the time to leave your feedback. We hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 5 years ago

“Very efficient”

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Posted 6 years ago

Hello Timothy Thrilled to hear that you received efficient service at the Ratchet Shop. We hope to hear from you again very soon. Kind regards The Ratchet Shop

Posted 5 years ago

“Fast service thank you very much”

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Posted 6 years ago

Hello! Thank you so much for taking the time to leave your feedback. So glad to hear you received speedy service. We hope to hear from you again very soon! Best wishes The Ratchet Shop

Posted 5 years ago

“Good product and delivery service.”

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Posted 6 years ago

Hi Derek Glad to hear that you received good service from our delivery partner and are enjoying our products. We hope to hear from you very soon. Thanks for the review! Kind regards The Ratchet Shop

Posted 5 years ago

“Great selection and fast delivery. Fantastic prices”

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Posted 6 years ago

Hi Annie Thanks so much for taking the time to leave a review. So glad you found our prices and products competitive. We hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 5 years ago

“Arrived on time and in perfect order. I haven’t used them yet as these were just to top up my stock.”

Helpful Report

Posted 6 years ago

Hello! Thanks so much for taking the time to share your feedback. Glad to hear you received your straps in good time and we hope that you are equally as impressed (if not more!) when you get round to using them. Kind regards The Ratchet Shop

Posted 6 years ago

“A great service as always”

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Posted 6 years ago

Hello Alan Thanks so much for your order at The Ratchet Shop. Happy to hear you received great service, we strive towards this every day! We really appreciate your feedback. Kind regards The Ratchet Shop.

Posted 6 years ago

“Great product and great price. Prompt delivery and all round excellent experience.”

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Posted 6 years ago

Hello Richard We are so happy to hear that you had a positive experience with The Ratchet Shop. We really appreciate you sharing your feedback and we hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Absolutely fantastic, easy to use and navigate. 10/10.”

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Posted 6 years ago

Hello there Thank you so much for taking the time to leave us a review! We really appreciate your feedback. Kind regards The Ratchet Shop

Posted 6 years ago

“Very easy to use & next day delivery appreciated.”

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Posted 6 years ago

Hello there Thank you so much for taking the time to review our service! We appreciate it very much. Kind regards The Ratchet Shop

Posted 6 years ago

“fast, friendly and efficient service - would use again”

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Posted 6 years ago

Hello Charles Thank you so much for the kind words. We hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Bought some lifting chains which were as described and delivered quickly.”

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Posted 6 years ago

Hello there So glad you were happy with your chains! We hope we can assist you again in the near future. Thanks for the review! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service and prompt delivery”

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Posted 6 years ago

Hello Steve Thank you so much for taking the time out of your busy schedule to share your experience. We value your feedback. So glad you had a positive experience! Best wishes The Ratchet Shop

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews