The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods of very good quality, website informative and wide range of goods, easy ordering process, regular updates on progress of order and goods delivered within one working day as promised. Highly recommended.”

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Posted 1 year ago

“It’s a great ratchet. Thanks very much”

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Posted 1 year ago

“Very happy with the advice I received before purchase and with the ratchet puller. Did exactly what I wanted it to do. Easy to use and plenty strong enough. Well impressed. Thanks guys.”

The Ratchet Shop 5 star review on 21st November 2022

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Posted 1 year ago

“Top guys excellent service and product will happily recommend”

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Posted 2 years ago

“The truth is ive ordered the wrong ones, they are too big for my needs. Ill look for some smaller ones”

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Posted 2 years ago

“Very quick service and looks like a good product.”

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Posted 2 years ago

“Can't complain at all about The Ratchet Shop online service I received. Placed my order and got my products the very next day..... excellent!!!”

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Posted 2 years ago

“Helpful, efficient and prompt. Why can't all companies be as good as The Ratchetshop?”

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Posted 2 years ago

“What can I say superb service great price will be using you again”

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Posted 2 years ago

“Good service and good products. Prompt delivery too👍🏼”

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Posted 2 years ago

“quick delivery”

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Posted 2 years ago

“This is how all on line companies should run. Orders are promptly acknowledged, delivery when promised and prices and quality are good too. I have dealt with them for some years now and will continue to do so.”

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Posted 2 years ago

“The straps and ratchets seem very good quality, great !”

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Posted 2 years ago

“Arrived in quick time and is a mighty beast, should hold way more than I will ever carry”

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Posted 2 years ago

“Excellent product, fast dispatch and delivery, and excellent customer service.”

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Posted 2 years ago

“The product is good but the service is dreadful. Ordered on a Wednesday and paid next day delivery. Would of expected delivery on the Friday. Took till the following Tuesday to turn up. Waste of nearly £10 for next day delivery.”

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Posted 2 years ago

“Fantastic wanted couple of straps to secure my load in a hgv fridge trailer got 2 retractable 3m straps they work great use them daily and post was super fast”

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Posted 2 years ago

“Delivery was very fast - thank you! Cam straps were however covered/packed very oily - which made them slip through the cam when pulled hard! Also, because the ends of the straps are cut square, it is difficult to pass them through the cam, especially when new. I have washed the oil off the straps and heat-cut the ends to form a point - all good now!”

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Posted 2 years ago

“Purchased from them before , excellent service, ok for the price so would recommend”

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Posted 2 years ago

“Fanatic service, price and products ⭐⭐⭐⭐⭐”

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Posted 2 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews