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The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews
97 %
of reviewers recommend The Ratchet Shop
4.8
Based on 3,091 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Ratchet Shop Reviews

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Very happy with the service from The Ratchet Shop
Helpful Report
Posted 1 year ago
Excellant service, extremely helpful, next day delivery promised and the next day the goods arrived. I made a mistake in ordering wrong size lifting hook, no problem a courier arrived the next day collected the items being returned and delivered the replacement items. Would highly recommend this company and I will certainly use them again Many thanks very satisfied customer Herbert
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Posted 1 year ago
Top service and fast delivery thank you
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Posted 1 year ago
Excellent service from amended order to delivery as stated. Items are 1st class & exactly as described. Thankyou RG Xpress
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Posted 1 year ago
Used Ratchet shop with work many times. Knowledgeable and helpful staff when I call. Good website and communication, plus all orders always have been on time.
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Posted 1 year ago
https://youtu.be/qb6Z5XusGGM
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Posted 1 year ago
Excellent speedy service items arrived as promised on time and in excellent condition
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Posted 1 year ago
Ordered a total of five different strops from here over two days. Both orders arrived incredibly quickly, well packed and with all the certs. Very well priced and cracking service.
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Posted 1 year ago
Bought from before and service, product and prices so good it was an easy decission to purxchase again
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Posted 1 year ago
still not arrived after a week.
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Posted 1 year ago
Hi Alan, we are really sorry to hear this. Please check your emails as we are looking at the best way to resolve this issue with our courier as we want to make sure these goods arrive safely and as soon as possible. Many Thanks, The Ratchet Shop
Posted 1 year ago
Best price I could find for my chain hoist and excellent service for my online purchase. I had no need to make contact so have no relevant experience, but would make the company my first option in future for similar products.
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Posted 1 year ago
Very good chains and efficient service. I have used them several times.
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Posted 1 year ago
Good quality products,will buy again
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Posted 1 year ago
Fantastic product Immediate postage Brilliant service Highly recommended
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Posted 1 year ago
We buy all of our binders from The Ratchet Shop, online ordering is easy and delivery is super fast. On the occasions when I have had to ring for advice staff have been extremely helpful. I would not hesitate in recommending The Ratchet Shop.
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Posted 1 year ago
Next day delivery everything I wanted . Nice to support a local buisness .
The Ratchet Shop 5 star review on 8th February 2023
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Posted 1 year ago
Received them the next working day. They work perfect and are ideal for what I need them for. Makes my van look a lot tidier and organised now.
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Posted 1 year ago
Fantastic products and great service. Very quick delivery.
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Posted 1 year ago
Great price, delivery was next day will definitely be ordering more
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Posted 1 year ago
Just what I needed to strap my dog travelling cage onto the car. Quick service.
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Posted 1 year ago
The Ratchet Shop is rated 4.8 based on 3,091 reviews