The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and excellent tension straps”

Helpful Report

Posted 7 years ago

Have a great Christmas and New Year, we look forward to receiving your custom in 2018. Best Regards, The Ratchetshop

Posted 7 years ago

“Great prices, quick delivery and looks good products, well made.”

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Posted 7 years ago

Thank you for your kind review Anthony, have a great Christmas and New Year, Best Regards, The Ratchetshop

Posted 7 years ago

“Extremely quick delivery. A very efficient outfit. All certificates sent as promised. A professional team. Will most certainly use again. Many thanks.”

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Posted 7 years ago

Morning Ozzy, Thank you for your great review, may we wish you and yours a very Merry Christmas and a great New Year, Best Regards, The Ratchetshop

Posted 7 years ago

“Great service quick postage will definitely be ordering again”

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Posted 7 years ago

Good Morning Peter, thank you for your kind words, have a great Christmas and New Year, Best Regards, The Ratchetshop

Posted 7 years ago

“arrived promptly and was as desribed”

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Posted 7 years ago

Thank you for your feedback, its lovely to hear from happy customers, have a great Christmas and New Year. Best Regards, The Ratchetshop

Posted 7 years ago

“Easy to use website, order arrived promptly with everything I had ordered in three boxes. VAT was deducted without having to contact the company as mine was an export order. Not the first time I have used the Ratchet Shop and wont be the last, keep up the good work.”

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Posted 7 years ago

Thank you for your great review, we really appreciate the feedback, hope to conduct business with you again soon. Have a great Christmas and New Year. Best Regards, All at TheRatchetshop

Posted 7 years ago

“Placed the order next day delivery arrived when they said it would can't fault them.”

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Posted 7 years ago

Thank you for your kind words, we hope you have a great Christmas and New Year. Best Regards, The Ratchetshop

Posted 7 years ago

“VERY GOOD SERVICE”

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Posted 7 years ago

Good Morning Michael, it makes us happy when we receive lovely feedback, so thank you. Have a great Christmas and New Year. Best Regards, The Ratchetshop

Posted 7 years ago

“Great service from order to delivery”

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Posted 7 years ago

Good Morning Susan, Thank you for your great feedback, everyone one of our customers is important to us, and receiving lovely feedback makes our day, we hope to see you again soon. Hope you have a wonderful Christmas and New Year. Best Regards, The Ratchetshop

Posted 7 years ago

“Speedy service quality products”

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Posted 7 years ago

Good Morning Roy, thank you for your kind feedback, Best Regards, The Ratchetshop

Posted 7 years ago

“Prompt service”

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Posted 7 years ago

Thank you for your feedback Robert, we really appreciate you taking time to write. Best Regards, The Ratchetshop

Posted 7 years ago

“The goods were delivered very fast with no problems”

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Posted 7 years ago

Good Morning, thank you for your kind review, we hope to be of service to you again soon. Best Regards, The Ratchetshop

Posted 7 years ago

“Good price, swift deliver, item is as shown and works a treat.”

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Posted 7 years ago

Thank you for your lovely review, we love to receive feedback from our wonderful customers, we hope to see you again soon. Best Regards The Ratchetshop

Posted 7 years ago

“Excellent service, very quick delivery, quality products”

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Posted 7 years ago

So glad you are pleased with our service, thank you for your wonderful feedback. Best Regards, The Ratchetshop

Posted 7 years ago

“Several times I've needed equipment for a job, often requiring it in a fairly short time to do a job and The Ratchet Shop haven't disappointed; very quick and efficient, and in addition the website is clear and uncluttered. Recently, I've needed to phone for stock info, and again they couldn't have been more helpful. Impressed.”

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Posted 7 years ago

Thank you for your kind words Matt, we aim to provide a friendly and easy service for all our customers, and we are happy to receive such great feedback. Best Regards, The Ratchetshop

Posted 7 years ago

“Prompt delivery, good quality product”

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Posted 7 years ago

Thank you for your feedback, we appreciate your kind words. Best Regards, The Ratchetshop

Posted 7 years ago

“Good prompt efficient service at a good price Although cost of postage to us in Isle of Man seemed expensive for a small package”

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Posted 7 years ago

Good Morning Simon, I am sorry the delivery charge seems high, that is due to the delivery service and beyond our control I'm afraid, although I am glad that you are pleased with our service. Best Regards, The Ratchetshop

Posted 7 years ago

“good price and quick delivery”

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Posted 7 years ago

Good Morning Ben, thank you for your great feedback, it is most appreciated, if we can be of help in the future, please get in touch. Best Regards, The Ratchetshop

Posted 7 years ago

“Good price with fast delivery. Goods are excellent quality. It's not the sort of item I'll be buying frequently but if I did need more then I'd certainly use the Ratchet Shop.”

Helpful Report

Posted 7 years ago

Thank you so much for your feedback Andy, we appreciate every single one of our customers and we love to hear feedback so we can grow and improve our products and services. Regards, The Ratchetshop

Posted 7 years ago

“Top quality, fast could not get any bette r highly recommend.”

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Posted 7 years ago

We do love to read great feedback, thank you so much John, please do not hesitate to contact us again, should you require anything. Regards The Ratchetshop

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews