The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items great - fantastic prices - very quick delivery - how wholesaling/retailing should be done - can’t fault this company - will definitely use them again.”

Helpful Report

Posted 7 years ago

Good Morning Mr Spratt, thank you for your kind words, we appreciate all of our customers and we try to always give great service and advice. Looking forward to doing business with you again in the future. Best Regards, Lisa@theratchetshop

Posted 7 years ago

“Very very good service and great quality products”

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Posted 7 years ago

Good Morning Mr Bruntlett, thank you for your kind review, we are very pleased that you were happy with our sales and service and we hope to do business with you again soon. Best Regards, Lisa@theratchetshop

Posted 7 years ago

“fantastic service & delivery & excellent value for money.If your looking for ratchet straps look no further than this web site.”

Helpful Report

Posted 7 years ago

Good Morning Mr Aldridge, we are so happy that you were pleased with our sales and service, we hope to see you again soon. Regards, Theratchetshop

Posted 7 years ago

“Next day delivery and a good product. Could of done with written instructions though.”

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Posted 7 years ago

Hi I'm sorry your struggling Ian, if you would like to give us a call in the office 01638731608, we will happily go through the process with you. Regards, Theratchetshop

Posted 7 years ago

“The Ratchet Shop have the product which I required with a good description and it arrived quickly, was as described and has proved entirely suitable for the job which I bought it for.”

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Posted 7 years ago

Thank you for your great review, we hope to do business with you again soon. Regards, theratchetshop

Posted 7 years ago

“Good service delivery sat??? Which was great news Good product very good price Will shop again when needed 👍👍👍”

Helpful Report

Posted 7 years ago

Thank you for your great review, we aim to offer 7 day delivery services where ever possible, we do hope to see you again soon, Best Regards, Theratchetshop

Posted 7 years ago

“Fantastic service ! Excellent quality straps and price and when the carrier messed up they despatched another set on 24 hour delivery. Highly recommended”

Helpful Report

Posted 7 years ago

What a lovely review Mr Gentry, I am so glad you were pleased with our service, we hope to have custom with you again soon. Best Regards, Lisa @Theratchetshop

Posted 7 years ago

“very quick and very efficient and good value”

Helpful Report

Posted 7 years ago

Good Morning Catherine, may we take this time to wish you and yours a very Happy New Year, thank you for taking the time to write this review, Best Regards, The Ratchetshop

Posted 7 years ago

“Easy to use website and quick delivery with excellent prices.”

Helpful Report

Posted 7 years ago

Good Afternoon Martin, thank you for your review, we are glad that you find us easy to use and are enjoying our products, we look forward to having your custom again in the future. Best Regards The Ratchetshop

Posted 7 years ago

“Excellent quality delivered as agreed and well packaged. In short thank you for an excellent product and service.”

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Posted 7 years ago

Thank you for your kind words Nigel, we very much appreciate your custom. Best Regards, The Ratchetshop

Posted 7 years ago

“Very quick and easy to order and delivered at the time they said they would”

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Posted 7 years ago

Good Morning Barrie, thank you for taking the time to write a review, we appreciate your custom. Best Regards, The Ratchetshop

Posted 7 years ago

“Excellent product arrived only problem was the limited choice of lengths will certainly use again.”

Helpful Report

Posted 7 years ago

Thank you for your review Stuart, we can only stock a certain amount of products, but if you do need a ratchet in a different length to what we do, please do not hesitate to call us and I am sure we can supply what you require. It was a pleasure doing business with you. Best Regards, The Ratchetshop

Posted 7 years ago

“Product was just perfect for what I needed. Very quick delivery, and competitive prices.”

Helpful Report

Posted 7 years ago

Hello David, Thank you for your lovely review, we appreciate your custom and look forward to doing business again with you soon. Best Regards, The Ratchetshop

Posted 7 years ago

“Delivered exactly what I ordered and fit for purpose.”

Helpful Report

Posted 7 years ago

Thank you for your great response, we trust you had a great Christmas and new year and we look forward to doing business with you in 2018. Best Regards, The Ratchetshop

Posted 7 years ago

“Great service and quality ratchet straps that will last for years. Will definitely use again.”

Helpful Report

Posted 7 years ago

Good Morning, thank you for your kind words, we would love you to have a great 2018 and we hope to have custom with you again soon. Best Regards the Ratchetshop

Posted 7 years ago

“Good web site; delivery on time and excellent product.”

Helpful Report

Posted 7 years ago

Thank you for you kind review, may we wish you a great 2018 and we hope to make business with you again soon. Best Regards, The Ratchetshop

Posted 7 years ago

“They were so helpfull when i told them about a problem with the one they sent me and a replacement arrived two days later most impressive customer service many thanks”

Helpful Report

Posted 7 years ago

Thank you for your kind words Paul, May we take this time to wish you and yours a great 2018 and we hope to deal with you again soon. Best Regards The Ratchetshop

Posted 7 years ago

“very good supplier, only thing i would recommend is that the test certs are checked before sending out items, apart from that very happy”

Helpful Report

Posted 7 years ago

Good Morning Wayne, we do apologise if this is the case with the test certificates, I will certainly look into it for you. Best Regards for 2018. The Ratchetshop

Posted 7 years ago

“Fast shipping, quality of the product.”

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Posted 7 years ago

Thank you for your review, best wishes for 2018, and we hope to see you again soon. Best Regards The Ratchetshop

Posted 7 years ago

“Great, strong and inexpensive ratchet!”

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Posted 7 years ago

Thanks for your great review, may we take this time to wish you and yours a very Merry Christmas and a Great New Year. Best Regards, The Ratchetshop

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews