The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service and good quality products”

Helpful Report

Posted 7 years ago

Good Morning, thank you for taking the time to write us a review, we now have a product of the week on our website, giving you a great discount on the best products. If we can be of any further assistance, please do not hesitate to give us a call. Best Regards, The Ratchetshop

Posted 7 years ago

“Exactly what I wanted, 1st class quality product.”

Helpful Report

Posted 7 years ago

That's great, thank you for writing us a review. If we can be of any further assistance please do not hesitate to give us a call. Best Regards, The Ratchetshop

Posted 7 years ago

“Awesome Choice - found what I wanted and using it 24hrs later......oh and the cheapest on the market - can't ask for more.”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for your great review, we now have a full selection of videos on how to use our products and a great product of the week with discounted products. Best Regards, The Ratchetshop

Posted 7 years ago

“Product exactly as described and a great delivery service.”

Helpful Report

Posted 7 years ago

I'm so glad we were able to assist in your requirements. Please do not hesitate to call us should you be in need of our services again in the future. Best Regards, The Ratchetshop

Posted 7 years ago

“Initially I couldn't find the item that I was looking for on line, a quick call to the sales office who directed me to the item on the web site. Very quick and easy to order on-line, the items arrived quickly too.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased that we were able to point you in the right direction, we also have a full selection of videos with demonstrations on how to use our products. Best Regards The Ratchetshop

Posted 7 years ago

“the product arrived promptly...the video helped to install the strap..and it works perfectly”

Helpful Report

Posted 7 years ago

Good Morning Richard, I am so pleased our video helped, we now have a full selection of helpful videos on our home page of our website, along with a product of the week at discounted prices. Best Regards, The Ratchetshop

Posted 7 years ago

“Great product, good value and quick delivery.”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for taking the time to write a review for us, we are now hosting a product of the week on a monday, where you will find great products at discounted prices. Best Regards, The Ratchetshop

Posted 7 years ago

“Great prices, reasonable post and packaging and quick delivery”

Helpful Report

Posted 7 years ago

Thank you for taking the time to write a review, please keep an eye on our website as we are now hosting a product of the week at discounted prices. Best Regards, The Ratchetshop

Posted 7 years ago

“Absolutely perfect. Next day delivery as promised, will definitely use again.”

Helpful Report

Posted 7 years ago

Thank you for your great review, we appreciate you taking the time to write. Looking forward to serving you again in the future. Best Regards, Theratchetshop

Posted 7 years ago

“Easy to use great prices and always prompt delivery”

Helpful Report

Posted 7 years ago

Thank you for taking the time to write us a great review Michael, please keep an eye out on our website on a monday for our discounted product of the week. Best Regards, The Ratchetshop

Posted 7 years ago

“Excellent value for money products and perfect customer service”

Helpful Report

Posted 7 years ago

Thank you for writing such a great review, we appreciate hearing from our customers. Best Regards, Theratchetshop

Posted 7 years ago

“Excellent, as usual and next day delivery”

Helpful Report

Posted 7 years ago

Good Morning John, thank you for your kind words, we appreciate you taking the time to write a review for us. Best Regards, Theratchetshop

Posted 7 years ago

“a very quick delivery and the ratchets are exactly as described on their website. would definitely buy from them again”

Helpful Report

Posted 7 years ago

Hi Andy, thank you for your kind review, we are glad you find our website easy to use, keep an eye out in future on a Monday where we will post our product of the week with discounted products. Best Regards, The ratchetshop

Posted 7 years ago

“Excellent product, excellent prices, excellent service, excellent and simple to use web site!!”

Helpful Report

Posted 7 years ago

Good Morning Tom, thank you for taking the time to write the Ratchetshop such a great review, we very much appreciate the feedback we receive from our customers, would be lovely to have your custom again in the future. Best Regards, Theratchetshop

Posted 7 years ago

“Goods turned up on-time as promised.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to write us a review, we appreciate our customers often require their goods at short notice so we aim to offer a next day delivery service wherever possible. Best Regards, Theratchetshop

Posted 7 years ago

“Lightening service, quality product from an easy to use website. Simples.”

Helpful Report

Posted 7 years ago

Hi Nick, thanks for your great review, we appreciate hearing from our customers. If you require anything else, please do not hesitate to give us a call. Best Regards, The ratchetshop

Posted 7 years ago

“Good price. Excellent quality. Prompt delivery.”

Helpful Report

Posted 7 years ago

Good afternoon, thank you for taking the time to write a review for us, we appreciate your time and effort. If we can be of any further assistance in the future, please do not hesitate to contact us. Best Regards, Theratchetshop

Posted 7 years ago

“As a private buyer of what to me is an obscure purchase ie two ratchet straps I was pleased to find them quickly & Cheaply at Ratchet shop”

Helpful Report

Posted 7 years ago

Good morning Mr Hanlon, thank you for finding the time to write this lovely review for us, please do not hesitate to call should you require any of our products and services in the future. Best Regards, Theratchetshop

Posted 7 years ago

“Easy on line shopping and super fast delivery, Very happy with the prices too.”

Helpful Report

Posted 7 years ago

Hi Garry, thank you for writing your lovely review, we appreciate you taking the time out of your day to do so, do not hesitate to contact us should you need anything in the future, Best Regards, Lisa@theratchetshop

Posted 7 years ago

“I think about what I need and the name alone helps me to find the correct website. The website is clear and easy to use. My order arrived really quickly.”

Helpful Report

Posted 7 years ago

So glad you are happy with or website and service. We hope to do business with you again soon. Best Regards, Theratchetshop

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews