The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent speedy service, thank you!”

Helpful Report

Posted 4 years ago

Hi Martin, We are very happy that our service is appreciated and we thank you for your custom!

Posted 4 years ago

“Clear pricing and description. Products came exactly as seen online, delivery and customer care to a high standard”

Helpful Report

Posted 4 years ago

Hello Steve, Thanks for leaving your brilliant review we are pleased we met your expectations. If we can help in any other way just let us know.

Posted 4 years ago

“Just the job, very quick delivery - all as described”

Helpful Report

Posted 4 years ago

Hello, thanks for getting back to us we are glad that we met your needs.

Posted 4 years ago

“Very helpful staff and excellent products at reasonable prices and with a prompt delivery service. I would recommend this company.”

Helpful Report

Posted 4 years ago

That's great to hear! thank you for your review and we are very pleased that we met your needs, if there is anything else we can do for us please do let us know.

Posted 4 years ago

“Easy to deal with online. Kept me informed re my order. Fast delivery. Excellent product at a good price.”

Helpful Report

Posted 4 years ago

Hi there, that is great to hear. We are grateful that you found us excellent and we look forward to hearing from you in the future.

Posted 4 years ago

“As described and quick delivery. highly recommend.”

Helpful Report

Posted 4 years ago

Good Afternoon, thanks for your review we are pleased the delivery met you withing time and thanks for the recommendations.

Posted 4 years ago

“hi great services next day delivery great products great website”

Helpful Report

Posted 4 years ago

Hi Alan, Thanks for that! its brilliant to hear that your experience with us was great and we look forward to hearing from you in the future.

Posted 4 years ago

“Very quick and efficient service and delivery. Definitely recommend.”

Helpful Report

Posted 4 years ago

Hello Mark, thanks for your review we really appreciate your custom and are glad to hear our service was efficient. If we can help in the future please let us know.

Posted 4 years ago

“Really appreciate Still not opened but hopefully good stuff. Very fast delivery in 24 hours delivered So very good”

Helpful Report

Posted 4 years ago

Hi Ahmed, we really appreciate the response and we are pleased to hear that your experience was seamless. Let us know if we can help in any other way.

Posted 4 years ago

“Super fast delivery and very good items”

Helpful Report

Posted 4 years ago

Hi there Karl, thanks for the review. We are pleased that our products found you well and got to you in time.

Posted 4 years ago

“Ordered two long and two short light duty (3000kg) ratchet straps from the Ratchet Shop. Arrived next day as per the order so no complaints about delivery. Ratchets appear to be good quality, time will tell if they hold up to use.”

Helpful Report

Posted 4 years ago

Good Afternoon John, many thanks for the review. We are grateful that you are pleased with our service.

Posted 4 years ago

“Very good service with top quality items”

Helpful Report

Posted 4 years ago

Hello David, thanks for getting back to us. We are glad our high quality and service is appreciated. If there is anything else we can do please let us know.

Posted 4 years ago

“The ratchet’s arrived the following day and exactly as ordered. Quick, efficient service, I’d definitely recommend.”

Helpful Report

Posted 4 years ago

Hello there, thank you very much for the review we are glad that our service is held up in such high regard and that you would be willing to recommend us is amazing to hear. If we can help in another way please let me know.

Posted 4 years ago

“well described and quickly sent”

Helpful Report

Posted 4 years ago

Good Afternoon, thank you for your response. We are pleased our items found you in time. If you need any help in the future please don't hesitate to contact us.

Posted 4 years ago

“Excellent quality products at competitive price. Order was delivered on time and arrived in good condition. Highly recommended.”

Helpful Report

Posted 4 years ago

Hi there Colin, Thanks for your response; We are glad that your delivery of our high quality products arrived on time and we really appreciate that you would recommend us!

Posted 4 years ago

“Quick, efficient no fuss service”

Helpful Report

Posted 5 years ago

Thanks Andrew, its great to hear that your service was seamless. If we can help in any way please don't hesitate to get in contact.

Posted 4 years ago

“These rachet straps are excellent so easy to use,I have a 120kg powerchair which I drive from Sean Read.”

Helpful Report

Posted 5 years ago

Hello, thank you for the response. We are pleased to hear our quality products are of great use to you and we look forward to hearing from you in the future.

Posted 4 years ago

“As usual super service from these guys”

Helpful Report

Posted 5 years ago

Hi there Ivan, it's great to hear from you. we really appreciate your returning custom. If we can help in the future please don't hesitate to get in contact.

Posted 4 years ago

“top class service no delay in receiving the items i ordered. i would definitely buy again”

Helpful Report

Posted 5 years ago

Hello Adrian, here at The Ratchet Shop we are highly appreciative of your order and we are pleased they met you in time. If there is anything we can do please just let us know.

Posted 4 years ago

“my query about an item i wished to purchase was answered quickly,resulting in an order being placed which was delivered speedily. would recommend this seller highly.”

Helpful Report

Posted 5 years ago

Good Afternoon, Its great to hear from you; We are pleased your order arrived in time and are very appreciative of your recommendation.

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews