The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You were able to supply on line , what I wanted & no one else could !. These ratchets are the only ones that will do the job. Once the trailer curtains are closed I don't want to worry about the load . I know it's secure & safe . That lets me get on with the driving . Peace of mind . The only way to travel . Good prices , PayPal checkout , Great delivery . Makes me happy .”

The Ratchet Shop 5 star review on 20th January 2017

Helpful Report

Posted 9 years ago

Hello George, firstly thank you so much for taking the time to write such a fantastic review. We are very pleased to hear that we could supply what you weren't able to find elsewhere. It's great to hear what our customers are using the products they purchased for. We are very pleased that we are able to make you happy with the service and products. Kind Regards, The Ratchet Shop

Posted 9 years ago

“The usual good quality items.”

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Posted 9 years ago

Hello Stuart, it's lovely to hear that you are happy with the quality of the items you received. Thank you so much for taking the time to leave such a great review. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Excellent fast service”

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Posted 9 years ago

Hello, it's great to hear your feedback regarding the service you received. Thank you so much for leaving such a positive review. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Our requirement was firstly discussed with the sales representative then we ordered online - the speed of confirmation, despatch and delivery was very impressive. Many thanks”

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Posted 9 years ago

Hi David, Its lovely to hear your feedback and that you had a smooth and satisfying ordering process with us. We look forward to doing business with you again in the future. Best wishes from The Ratchet Shop Team

Posted 9 years ago

“Made the job so much easier using these corners.”

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Posted 9 years ago

Hello Mandy, many thanks for leaving your great review. We're pleased that you liked your Cam Buckles and Mini Ratchets. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Website clear and helpful, prices good delivery prompt”

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Posted 9 years ago

Hello, many thanks for taking the time to write such a great review. We always find it really helpful receiving feedback regarding the website, so thank you very much for letting us know that you found it to be clear and helpful!! Kind Regards, The Ratchet Shop

Posted 9 years ago

“Great service”

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Posted 9 years ago

Hello Andy, thank you for such positive feedback. We try to ensure that our customers receive the great service they deserve. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Always provide a great product and dispatched quickly”

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Posted 9 years ago

Hello Dan, many thanks for writing us such a great review, we really appreciate it. We are very pleased to hear that you are so happy with the quality of the products you've received and the speed of dispatch. Kind Regards, The Ratchet Shop

Posted 9 years ago

“A quality product at a good price with superfast delivery. What more could you ask for?”

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Posted 9 years ago

Hi Tony, thank you so much for taking the time to leave such a positive review. We're very pleased to hear that you are so happy with the quality of your Cam Buckle and the speed of the delivery. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Quality product , easy access to website and very good delivery service”

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Posted 9 years ago

Hi John, Thank you for your feedback its always extremely helpful to know how our customers find our website when placing orders. We are very happy that you found the whole process smooth as that is our ultimate aim for online shopping our products. Thank you again, best wishes Natasha

Posted 9 years ago

“Quick Delivery”

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Posted 9 years ago

Many thanks for taking the time to leave your positive review. Best Wishes The Ratchet Shop

Posted 9 years ago

“good quality, fast delivery and fantastic prices”

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Posted 9 years ago

Thank you so much for your positive feedback. Best wishes Natasha

Posted 9 years ago

“Good product, Good value Good service including quick delivery”

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Posted 9 years ago

Thank you so much for taking the time to write to us with such great feedback we really appreciate it. Many thanks Natasha

Posted 9 years ago

“Two leg lifting chain - Fast delivery. Quality product. Pleasure to use. First job went without a hitch. Very pleased.”

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Posted 9 years ago

Hi Paul. Thank you so much for your great review. I will let the guys know in the chain department how pleased you are they will be happy to hear this. Thank you again for your great feedback. Best wishes The Ratchet Shop Team

Posted 9 years ago

“the right products at a good price with excellent service”

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Posted 9 years ago

Thank you Chris for your great review, we really appreciate it. Best wishes The Ratchet Shop Team

Posted 9 years ago

“The product is good quality was easy to fit, will use it soon. Thanks.”

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Posted 9 years ago

Thank you for taking the time to write to us, we love to receive great feedback and to know we are delivering the service we aim for to our customers. Best wishes The Ratchet Shop Team

Posted 9 years ago

“just what I wanted”

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Posted 9 years ago

Hello, thank you for taking the time to write your review. We're pleased to hear that you are happy with your 2000kg x 6m ratchet strap!!

Posted 9 years ago

“The product is not as robust as it looked on the website will only be good for light use.”

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Posted 9 years ago

Hi Mike We are sorry to hear you weren't happy with your order. We have not previously had this feedback and are normally praised for our quality. Everything is rigorously tested and conforms to the strict European Standard so I assure you the ratchets will lift the WLL they are sold at. If you have any further questions please don't hesitate to contact us on 01638731608. Best wishes Natasha

Posted 9 years ago

“The Ratchet are a very good quality l had them to strap things down in the Orkney winds that we are having”

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Posted 9 years ago

Hello Alan, thank you for taking the time to write such a great review. We're very pleased to hear you are so happy with the ratchet straps you ordered

Posted 9 years ago

“Fast delivery good quality Will definitely use ratchet shop again”

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Posted 9 years ago

Hello Peter, thank you so much for taking the time to write such a great review

Posted 9 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews