The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the ratchet shop is OK. the big problem is the delivery company DPD. they ring at the wrong door nr and still they are the one ho is unhappy telling thet they can't deliver because nobody is home. and they are ringing at the wrong number”

Helpful Report

Posted 9 years ago

Hello Otto, we're pleased that you are happy with the service you received from us. However, we are sorry to hear that you didn't have such a good experience with DPD. We have worked with a variety of courier companies, and have found that DPD gives the most accurate and best service overall. They ship millions of orders on a daily basis and the fail percentage is very low. It's very unfortunate that sometimes not everything goes the way it should. Many thanks for ordering from us and we apologise that in this instance this issue occurred. Best Wishes, The Ratchet Shop

Posted 8 years ago

“Great service. Delivered on time at a competitive rate. Congratulations.”

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Posted 9 years ago

Hello Robert, thank you for taking the time to write such a positive review. We really appreciate you taking the time to leave your feedback. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Great straps first class”

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Posted 9 years ago

Hello James, it's great to hear you're so pleased with your 2000kg x 4m ratchet straps. Thank you so much for taking the time to write such a fantastic review. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Speedy del as need it lost 1st one”

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Posted 9 years ago

Hello Brian, thank you for taking the time to write your positive review. It's fantastic to hear that you're so happy with the speed of delivery. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Easy to order, arrived next day What more can I say Great”

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Posted 9 years ago

Thank you for writing such a fantastic review. It's great to know you found placing your order easy. We really appreciate your feedback. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Excellent service”

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Posted 9 years ago

Thank you Lee for taking the time to leave us such positive feedback. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Easy to deal with and fast and efficient delivery.”

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Posted 9 years ago

Hello Craig, thank you for writing such a great review. We are really appreciative that you took the time to leave us your feedback. Thank you. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Good informative website”

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Posted 9 years ago

Hello Jim, we really appreciate you leaving feedback on our website. As an online company the website is really important, so it's great to hear that you found it informative. Thank you for taking the time to write your review. Kind Regards, The Ratchet Shop

Posted 9 years ago

“helpful,did what it said it would,arrived next day(we paid the extra)”

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Posted 9 years ago

Hello, many thanks for taking the time to write such a great review. It's great to hear that you are happy with your Ratchet Straps and Webbing Slings. Kind Regards, The Ratchet Shop

Posted 9 years ago

“First class ,great quality ratchets,fast delivery.”

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Posted 9 years ago

Hello Noel, thank you for writing such a positive review. We are very pleased to hear that you are so happy with your 800kg Mini Ratchets. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Excellent service and delivery always on time”

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Posted 9 years ago

Hello John, thank you for taking the time to write such a great review. It's great to know you are so happy with the service you received. Kind Regards, The Ratchet Shop

Posted 9 years ago

“The Ratchet Shop was quick, efficient and very cost effective. Win win win!!”

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Posted 9 years ago

Hello Russell, many thanks for taking the time to write such a positive review. It's great to know you had such a good experience with us. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Ordering from the Ratchet Shop was so easy online, delivery was fantastic arrived the next day, and the price was amazing! thank you very much... so happy with the service.”

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Posted 9 years ago

Hello Chris, we really appreciate you taking the time to write such a fantastic review. It's great to hear that you found ordering online easy, as an online company we find it really useful to receive feedback from our customers about their experience on the website. Thank you again for your great review. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Quality at good value. Fast delivery, excellent service.”

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Posted 9 years ago

Hello Malcolm, we really appreciate you taking the time to write such a positive review. It's great to hear you're happy with the quality of your webbing slings. Kind Regards, The Ratchet Shop

Posted 9 years ago

“I received my product promptly and it works very well.”

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Posted 9 years ago

Hello Paul, thank you so much for leaving such a positive review about the Easy Winder. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Checked prices with a few of your competitors, the clincher for me was your delivery charges (to a town 7 miles from Glasgow) almost 66% less and a better level of service than some of your competitors. Ratchet straps received and now in regular use and doing exactly what is expected of them. Great service, no hassle, definitely recommend using this company.”

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Posted 9 years ago

Hello Robert, thank you for taking the time to write such a great review. It's fantastic to hear that your happy with the service you received and your Ratchet Straps. Thank you so much for recommending us. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Items arrived on time and as described.”

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Posted 9 years ago

Hello Steve, thank you for writing us a review. We really appreciate receiving feedback and it's great to know that you are happy with your webbing slings. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Very easy to use web site excellent delivery service well done!!!!”

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Posted 9 years ago

Hello Simon, we really appreciate you taking the time to write such a positive review about the web site. It's great to receive feedback from our customers on their experience. Thank you. Kind Regards, The Ratchet Shop

Posted 9 years ago

“Good product, competitive price and arrived on time”

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Posted 9 years ago

Thank you Derek for your positive feedback and taking the time to write us a review, we really appreciate it. Best wishes Natasha

Posted 9 years ago

“Very good product, very good price, swift delivery”

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Posted 9 years ago

Hello Eric. thank you for writing such a great review. We really appreciate you taking the time to leave feedback about your mini ratchets and the delivery. Kind Regards, The Ratchet Shop

Posted 9 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews