The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and value for money.”

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Posted 7 years ago

Hello Gary, thank you for taking the time to write such a great review

Posted 7 years ago

“Excellent serice at a great price with next day delivery - you could not wish for better service!”

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Posted 7 years ago

Hello John, thank you so much for taking the time and effort to write such a fantastic review

Posted 7 years ago

“Great service as usual”

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Posted 7 years ago

Hello Angus, thank you for taking the time to write such a great review

Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

Hello Dennis, many thanks for taking the time to write your great review

Posted 7 years ago

“Happy with the product, and will shop with you again”

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Posted 7 years ago

Hello Les, many thanks for taking the time to write such a fantastic review

Posted 7 years ago

“Quick and fast delivery service”

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Posted 7 years ago

Hello, thank you for taking the time to write your great review

Posted 7 years ago

“prompt servic3. Good price”

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Posted 7 years ago

Hello Peter, many thanks for taking the time to write such a great review

Posted 7 years ago

“Good quality products & fast, next day, delivery,”

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Posted 7 years ago

Hello Malcolm, thank you so much for taking the time to write such a great review!!

Posted 7 years ago

“quick delivery”

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Posted 7 years ago

Hello Peter, thank you for taking the time to write your great review!!

Posted 7 years ago

“Very efficient,easy to use. only criticism would be no cheaper/slower methods of delivery other than next day. Thanks Jim.”

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Posted 7 years ago

Hello Jim, thank you for taking the time to write your review. We're pleased to hear that you were happy with the service. We use DPD as they offer the highest success rate with delivering parcels. They offer a next day service, where the parcel can be tracked from the moment of dispatch to delivery, which is very useful to our customers. However unfortunately slower methods of delivery usually don't offer this service.

Posted 7 years ago

“The chains we bought were of quality and at the right price”

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Posted 7 years ago

Hello Peter, thank you so much for taking the time to write such a great review!! We're very pleased to hear that you are happy with the chains you received

Posted 7 years ago

“Excellent transaction, exceptionally fast despatch. Brilliant products”

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Posted 7 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 7 years ago

“delivered on time”

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Posted 7 years ago

Hello, thank you for taking the time to write your review!!

Posted 7 years ago

“Sent wrong sizes”

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Posted 7 years ago

“they sent ratchets to me”

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Posted 8 years ago

Hello, thank you for taking the time to write your review

Posted 7 years ago

“First class service,excellent quality product at a very reasonable price and the item arrived before the estimated time.I would not buy a ratchet strap off anyone else.If only every company was this efficient.very happy customer,thank you very much.D Williams.”

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Posted 8 years ago

Hello Dafydd, thank you so much for taking the time and effort to write such an incredible review!! We're so pleased to hear that you're so happy with the service you received.

Posted 7 years ago

“Product easy to order on line at a competitive price. Prompt despatch. Good quality product.”

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Posted 8 years ago

Hello, thank you for taking the time to write such a fantastic review!!

Posted 7 years ago

“Ordered 5 ergo ratchets, perfect easy to use will definitely be back for more and excellent value. Many thanks.”

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Posted 8 years ago

Hello Steve, we're so pleased to hear that you're so happy with your Ergo Ratchets. Thank you for taking the time to write such a fantastic review!!

Posted 7 years ago

“Items as described and fast delivery very happy”

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Posted 8 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 7 years ago

“very quick on time excellent customer service on phone would use them every time”

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Posted 8 years ago

Hello Damian, thank you so much for taking the time to write such an amazing review!!

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews