The Ratchet Shop Reviews

4.8 Rating 3,148 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,148 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online help was useful to me in deciding whether the products were suitable for me, the web site was easy to use and the product range extensive. Fast delivery too. I would say it pays to go to the experts and I am glad I did, instead of trawling ebay etc looking for a bargain from any old seller which I am afraid I have tended to do in the past and it has often resulted in an unsuitable product. Definitely recommend this company.”

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Posted 10 years ago

Thankyou Janet for your extremely kind review, we're happy we could be of service

Posted 10 years ago

“I can not fault this company in anyway, I constantly had updates through out delivery and the delivery was very quick and easy. Thank you.”

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Posted 10 years ago

Hi Shay thankyou so much for giving us such a great review. We're happy you got your goods and all is well best wishes

Posted 10 years ago

Hi Shay thankyou so much for giving us such a great review. We're happy you got your goods and all is well best wishes

Posted 10 years ago

“Very good quality straps excellent price would recommend to any one many thanks from coast to coast post”

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Posted 10 years ago

Hi Kevin many thanks for your great review, we were happy to have been of service

Posted 10 years ago

“I have used the ratchet shop before and am always pleased with the quality, price and speed of service. Graham”

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Posted 10 years ago

Hi Graham thanks so much for coming back to us and taking the trouble to give us such a good review. We very much appreciate it

Posted 10 years ago

Hi Graham thanks so much for coming back to us and taking the trouble to give us such a good review. We very much appreciate it

Posted 10 years ago

“Goods arrived which were as stated, of good quality and arrived as promised. For which many thanks”

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Posted 10 years ago

Thanks Alan for your great comments

Posted 10 years ago

“Excellent service. Knowledgeable , quick to respond, and excellent delivery service.”

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Posted 10 years ago

Many thanks Jacqui for giving us such a great review

Posted 10 years ago

“Great prompt service and quality products! highly recommended!”

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Posted 10 years ago

Many thanks Nial for taking the trouble and giving us such a great review

Posted 10 years ago

“Great prices, items arrived quickly and I got a delivery email from the courier informing me when the delivery would arrive. Great product too”

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Posted 10 years ago

Many thanks Steven for taking the trouble to give us such a great review best wishes Ann

Posted 10 years ago

“Very good quality. Good price.”

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Posted 10 years ago

thanks Sulaman for your kind comments

Posted 10 years ago

“Product as specified. Certificates supplied thank you”

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Posted 10 years ago

thanks Jon for taking the trouble to give us such a good review

Posted 10 years ago

“The quality and finish of the ratchet strap you supplied were both excellent for the price. I shall keep your name on my list of preferred suppliers”

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Posted 10 years ago

Many thanks indeed for such a kind review. Best wishes Ann

Posted 10 years ago

“I got exactly what I was looking for. Very quick response and delivery I highly recommend them . I would certainly use agen”

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Posted 10 years ago

Many thanks Lee for taking time to give us such a great review and many thanks for your order Ann

Posted 10 years ago

“Not knowing anything about chains, clevis pins etc i spoke to a gentleman with an american accent who explained all the jargon and talked me through what i needed and even did the order. Excellent. Delighted with what arrived; exactly what i wanted”

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Posted 10 years ago

Thankyou Alf. I made sure that Glenn who dealt with you order, was told you gave him a great review. Being American its pretty easy for us to know who served you, so there's no escape for him, ha ha! Hes a great guy and a credit to our team best wishes Ann

Posted 10 years ago

“Great service would recommend and use again thanks”

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Posted 10 years ago

Many thanks Andrew for taking the trouble to give us such a great review

Posted 10 years ago

“More than happy with the service the rachet strap shop provided.”

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Posted 10 years ago

Thanks Lee for your great review, it is very much appreciated best wishes Ann

Posted 10 years ago

“Great price and speedy delivery. Time will tell if the straps will last but they look good quality. All in all very happy.”

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Posted 10 years ago

Many thanks Geoff for taking the trouble to give us such a good review, it is very much appreciated Ann

Posted 10 years ago

“Great product, delivery was more expensive than I really wanted to pay but then again the product is very heavy so i understand why it was that much. Overall very happy”

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Posted 10 years ago

“Bought a couple of big 100mm wide ratchet straps. In fact I probably have spent that amount buying the cheap 25mm ones in the past only for them to break after a few uses. The ones from the Ratchet shop seem good quality, time will tell. John”

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Posted 10 years ago

Thankyou John for taking the trouble to give us such a good review, I hope you remain satisfied with our goods best wishes Ann

Posted 10 years ago

“Excellent Product, Excellent product knowledge and excellent service. Well Done!”

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Posted 10 years ago

Thanks a bunch Jay. I myself served you and it was a pleasure talking to you best wishes Ann

Posted 10 years ago

“Absolute fantastic service from first telephone call to items being delivered. Email confirmation of order, text messages to alert of pending delivery time, text message to inform of delivery with proof of recipients name. Items arrived on time, correct and excellent product ready for use. A pleasure to do business with, Thank you.”

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Posted 10 years ago

Cheers Paul , its so kind of you to write such great things about us; it makes our working week even better best wishes Ann

Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,148 reviews