The Ratchet Shop Reviews

4.8 Rating 3,149 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with technical advice and very helpful with general ordering enquiries”

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Posted 10 years ago

Hi Dougie Many thanks for giving us such a great review. I hope the products you bought were right for the job you had in mind Best wishes Ann

Posted 10 years ago

“Very good communication about order status. Very quick delivery and excellent strong product for use with securing 208 Litre drums of oil. We will use this company again for some lighter use straps for securing other car parts and panels in our 8 delivery vehicles.”

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Posted 10 years ago

Many thanks Brian for taking the trouble to give us such a great review. I'm glad that the straps proved useful and look forward to helping you again in the future

Posted 10 years ago

“Good prices and pretty fast shipping, recommended!”

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Posted 10 years ago

Many thanks Christian for recommending us, we greatly appreciate such a good review

Posted 10 years ago

“Very quick turnaround. I ordered items just before midday and they were delivered 13:17 the following day, outstanding,; plus I could track their progress in the van, which was spot on. The website images were not that clear for the continuous stops, as they could have been the soft strops with ends. I went for the flat strops to be on the safe side - excuse the pun. Prices were competitive even with postage. Highly recommended”

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Posted 10 years ago

Hi Jerome many thanks indeed for taking the trouble to complete our review. Ive taken note that we need to improve some of our images and put this on the to-do list I agree, the DPD tracking system is really useful Hope we can be of assistance any other time best wishes

Posted 10 years ago

“Excellent service from initial enquiry to next day delivery received on time. We were let down by our usual supplier but will always use you now for our heavy lifting gear requirements. Daniel Green - Service Manager, IMOTEK International.”

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Posted 10 years ago

Hi Daniel many thanks indeed for taking the trouble to complete our review We're happy that we were able to help you and hope that we can be of further assistance to you in the future

Posted 10 years ago

“This company has an excellent product range and they are superbly efficient regarding despatch and delivery. I look forward to dealing with them again.”

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Posted 10 years ago

Hi Gordon, many thanks for taking the trouble to complete our review We continue to look for new products all the time to make our site even more comprehensive. We're happy to be of assistance again in the future

Posted 10 years ago

“Always brilliant first class service from these guys ... just amazed how quickly the merchandise arrives after ordering. Have no hesitation in recommending The Ratchet Shop not just on brilliant service but excellent prices too. Don't bother shopping around for stuff get it here you won't be disappointed.”

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Posted 10 years ago

Hi thankyou so much for such a great review it always gives us a boost to hear we are being appreciated. Many thanks indeed

Posted 10 years ago

“Very clear details. Swift delivery. That's all I ask.”

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Posted 10 years ago

HI Ian many thanks for taking the trouble to give us such a kind review best wishes Ann

Posted 10 years ago

“Perfect transaction and genuine goods with all the appropriate safety operating limits clearly labelled. Delivered promptly and cheaply. Thank you.”

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Posted 10 years ago

Many thanks for your detailed review Ann

Posted 10 years ago

Many thanks for your detailed review Ann

Posted 10 years ago

“I had great service from this company, all my questions were answered promptly and in a professional manner. Transaction was smooth, item arrived as promised. Great product, well made at a very competitive price! I shall be using it regularly to safely tie down the luggage in the boot of my estate car. Many thanks 10/10 Gunter from Cheshire”

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Posted 10 years ago

Thanks so much for your kind review Gunter. It was a pleasure doing business with you

Posted 10 years ago

“Good quality products at a good price”

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Posted 10 years ago

Thankyou Neil for taking the time to give us such a great review best wishes Ann

Posted 10 years ago

“Speedy turn around will use again.”

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Posted 10 years ago

thanks Jeff for writing such a good review

Posted 10 years ago

“Quality products, fast dispatch”

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Posted 10 years ago

thanks Milosz for your kind comments

Posted 10 years ago

“Great vertical lifter I bought,well worth it.”

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Posted 10 years ago

Thankyou for your kind review, we hope youre getting plenty use out of it

Posted 10 years ago

“Ordering process was good as I went direct to the company, product arrived as predicted by courier on time. The rachet it's self is sturdy and looks well made, a quick test proved no issues. I would recommend The Rachet Shop, without a doubt. RP”

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Posted 10 years ago

thankyou Richard, we appreciate your recommendation

Posted 10 years ago

“Very good service, Thank You.”

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Posted 10 years ago

Many thanks David for your kind comments

Posted 10 years ago

“As described, good price, quick delivery, would use again”

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Posted 10 years ago

Many thanks David for your kind comments

Posted 10 years ago

“Excellent product delivered quickly - and at a good price.”

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Posted 10 years ago

“I asked which ratchet would suit best for my roof rack and got an excellent response! This is a great company and loved doing business!”

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Posted 10 years ago

“I asked which ratchet would suit best for my roof rack and got an excellent response! This is a great company and loved doing business!”

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Posted 10 years ago

Thanks for this Bev and happy motoring!

Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,149 reviews