The Ratchet Shop Reviews

4.8 Rating 3,117 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“rapid delivery, excellent product at a great price”

Helpful Report

Posted 4 years ago

Hello Robert, Thanks for leaving your review. We are very pleased to hear that you are happy with both our delivery service and the products themselves. We would love to hear from you in the future so if we can help at all please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very quick service and very good quality product highly recommend A+”

Helpful Report

Posted 4 years ago

Hello Michael, That's great to hear! We are really appreciative of your kind words and it means a lot to hear how much you would recommend us. We would love to hear from you again so if we can help in any way please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Arrived promptly and looks good”

Helpful Report

Posted 4 years ago

Hi There, thanks for your great review! We are really pleased to hear that your order has been received. It would be good to hear from you in the future so if we can do anything to help you please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Stocked the items I needed and was really easy to place an order. Goods came really quickly. The items were not packed very well and were hanging out of the base of the box but as they were sturdy items this didn't really matter.”

Helpful Report

Posted 4 years ago

Hello There, Thanks for leaving such a positive review! We are really pleased to hear that you are happy with the seamlessness of our email along with the delivery. Our packages are always prepared and sent with attention and care so its a shame to hear this. Apologies for the presentation this must of been a result of the transit. Nevertheless, we are pleased to have been able to supply you and if we can help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great pricing and very prompt free delivery”

Helpful Report

Posted 4 years ago

Hello Martin, Thanks a bunch for leaving your highly positive review! It's very gratifying to hear how pleased you are with your buying experience. If we are able to help in the future please get in touch, that's why we are here after all! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very good service and quality product.”

Helpful Report

Posted 4 years ago

Hi There, Thanks for getting in touch and leaving your Review. We are really pleased to have been able to supply you and it's great to hear you are happy with both our service and product. If we are able to help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“All as ordered and works well.”

Helpful Report

Posted 4 years ago

Hello, thanks for leaving your review. We are really pleased to hear that you are satisfied with our products, It would be great to hear from you in the future so please do get in touch if we can help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent price, good quality , super quick delivery.”

Helpful Report

Posted 4 years ago

Hello There Ian, Thanks for getting in touch. We are really pleased to hear how pleasant your buying experience has been; It's also great to hear that we share the same opinion on our products and their pricing. We would love to hear from you in the future so if we can help in any way please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Fast delivery”

Helpful Report

Posted 4 years ago

Hello, Thanks for leaving your highly positive review! We are very pleased to hear that you are satisfied with our service. We would also love to hear from you in the future so if we can help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Easy access to web information and to order. Delivery excellent.”

Helpful Report

Posted 4 years ago

Hi There, thanks for leaving your review, It's really great to hear that you have had such a pleasant time ordering from ourselves. We are always striving to make your experience as seamless as possible so to hear this from you is very gratifying. We would love to hear from you again so if there is anything we can do please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Easy to order you get what it says and delivery is very quick at a competitive price”

Helpful Report

Posted 4 years ago

Hi There George, thanks for leaving your comments. It's very rewarding to hear how pleasant your buying experience has been. We are always striving to make your experience as seamless as possible so if we can help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Exactly what I ordered and on time”

Helpful Report

Posted 4 years ago

Hi Michael, Thanks for leaving such a positive review! we are really pleased to hear that you are happy with our service. We would love to hear from you again so if there is anything we can do to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“excellent, very good”

Helpful Report

Posted 4 years ago

Hi There Peter, thanks for leaving your review! It's a pleasure to have been able to supply you and we are pleased to hear that your experience has been Excellent. If we can help in the future at all please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent service! The price of the ratchets was better than other online websites and received them on time as promised. Very good quality ratchets. Very pleased with everything 👍”

Helpful Report

Posted 4 years ago

Hello Mathias, Firstly thanks a bunch for leaving such a positive review. We are really pleased to hear that you are happy with our products! It's very gratifying to hear that you have chosen us to supply you with this order and we would love to hear from you again so if there is anything we can do to help please get in touch, after all, that's why we are here. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Fantastic service, great quality products!!”

Helpful Report

Posted 4 years ago

Hello Gareth, thanks for leaving your review. We are very pleased to hear how great your buying experience has been! It's also great to hear that you share the same opinion as us regarding our products. If we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“I have dealt with this company for years, brilliant service, great people and quality goods. Thank you Mark woricker”

Helpful Report

Posted 4 years ago

Hello There Mark, thanks for leaving your review! We are really pleased to hear that you have had such a pleasant experience purchasing from us. It's also great to hear that you share our opinion on both our staff and our products. If there is anything we can do to help please get in touch, that's why we are here after all. Kind Regards, The Rachet Shop

Posted 4 years ago

“Quite brilliant service. So fast, good straps and easy to purchase on line. Would recommend strongly.”

Helpful Report

Posted 4 years ago

Hello There Graham, Thanks a bunch for your kind words! It's really good to hear that your experience purchasing from us has gone so well. We also really appreciate your recommendation and if there is anything we can do to help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Super quick service, will use again. Bloody good service!”

Helpful Report

Posted 4 years ago

Hello There Andrew, thanks for leaving your review! We are really appreciative of your kind words and we are pleased to hear that you have had such a great experience buying from us. If We can do anything to help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent strap kept all the camping gear tight and in place on the back of the Harley.”

The Ratchet Shop 5 star review on 10th August 2020

Helpful Report

Posted 4 years ago

Hi Graham, Thanks for leaving your review. We are really pleased to hear that Our straps have helped you lash down your camping gear! We hope you had a good time and if we can help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Having used The Ratchet Shop while ago I have placed 3 orders in a week for various items for myself and colleagues. Excellent service including fast and reliable delivery, great prices and quality equipment. Nothing but praise and would highly recommend.”

Helpful Report

Posted 4 years ago

Hello there Paul, thanks for leaving your comments! We are really pleased to hear that your experience buying from us recently has been so pleasant. It's also amazing to hear that you have continued to come back to us. We are ever so pleased that you would recommend us to others and if there is anything we can do to help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,117 reviews