The Ratchet Shop Reviews

4.8 Rating 3,170 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The straps are ideal for my use”

Helpful Report

Posted 8 years ago

Hi Peter Thank you for taking the time to review our product. I am glad it is to your liking and hope to assist you with more of our great products in the future! Have a fantastic day! Kind regards The Ratchet Shop Team

Posted 8 years ago

“Hi just to say that it was so easy to order over the phone and within 3 hours come and pick up the chains I needed. Thank you. Mick”

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Posted 8 years ago

Hello Nick Thrilled to hear you had a good experience! We strive to deliver service that suits our customers needs. Thank you for taking the time to share your feedback with us. Hope to do business with you again soon! Kind regards The Ratchet Shop Team

Posted 8 years ago

“Great product, dispatch and delivery was prompt.”

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Posted 8 years ago

Hello there! We so appreciate your feedback, thank you for taking the time to review our product! We hope to hear from you again soon! Kind regards The Ratchet Shop Team

Posted 8 years ago

“On time deliveries and good online stock.”

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Posted 8 years ago

Hello So glad you received your orders on time and they were to your liking! Thank you so much for your review. Hope to hear from you again soon! Kind regards The Ratchet Shop Team

Posted 8 years ago

“Straps and ratchets good quality, no failure. Order processed immediately and shipped the same day, received next day, for over a year excellent service. Thanks a lot”

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Posted 8 years ago

Hello there! We value our customers very much and so grateful for your positive feedback. Thank you for taking the time to review our products and service. Hope to assist you for many more years to come! Kind regards The Ratchet Shop Team

Posted 8 years ago

“Great service, great product, its all you want as a customer”

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Posted 8 years ago

Hello Chris Thank you so much for your feedback, we appreciate it very much. Hope to work with you again soon! King regards The Ratchet Shop Team

Posted 8 years ago

“Good website, easy to follow, clear and precise total cost before accepting and purchasing. Delivery next day and actually delivered next day.”

Helpful Report

Posted 8 years ago

Hello there! It's great news that you had a good experience and got your order swiftly. We always value customer feedback, thank you for taking the time to leave us a review. Have a fantastic day! Kind regards The Ratchet Shop Team

Posted 8 years ago

“fast, efficient service, quick delivery”

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Posted 8 years ago

Hi Helen Delighted to hear you had a positive experience with us. Please let us know if there is anything that we can assist you with in the future. Have a lovely day! Regards The Ratchet Shop Team

Posted 8 years ago

Hello Helen Delighted to hear that you had a positive experience with us. Let us know if there is anything we can assist you with in the future! Have a lovely day! Kind regards The Ratchet Shop Team

Posted 8 years ago

“Quality goods and a Quality service.”

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Posted 8 years ago

Hi Larry Thanks for the positive review! Glad you had a great experience and hope to do business with you again soon. Have a lovely day further!

Posted 8 years ago

“Great product and service, thank you from Pallet Trucks Direct”

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Posted 8 years ago

Hi Ian many thanks for taking the trouble to give us such a great review. We're delighted you are happy with the straps

Posted 8 years ago

“1000KG MINI RATCHET WITH HOOKS 4.5M These are fantastic value. Very sturdy metal work. Far far superior to any you see on Ebay for a similar price. Quick and efficiently delivered. One point to note is the padded packet the ratchets were sent in was quite 'lightweight' and had split with a gaping hole at the end where one of the ratchets tried to make off for a life on it's own. A bit of internal bubble wrap or a few more wraps with a tape gun would help here enormously. Thumbs up for the ratchet shop, totally recommended and I will be back if I need more. Thanks, Dave.”

Helpful Report

Posted 8 years ago

Hi Dave many thanks indeed for taking the trouble to give us such a great review. I've noted what you've said about the packaging and brought this to the attention of the packers. The 1000kg mini ratchets are a hugely popular product as they fulfil so many needs Thank you so much for purchasing them from us

Posted 8 years ago

“Good service”

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Posted 8 years ago

HI John many thanks indeed for your great review

Posted 8 years ago

“Great product and fast service”

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Posted 8 years ago

Hi Roger many thanks for your kind review and we're delighted you're happy with the Easy Winder

Posted 8 years ago

“Couldn't find what I wanted until I can across this site. Got exactly what I wanted and at a fair price. Fast service.”

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Posted 8 years ago

HI we're delighted that you came across our website and you're happy with our service and products. Hope youre having a great Easter

Posted 8 years ago

“Good range of products, looped straps very useful, quick delivery.”

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Posted 8 years ago

#thanks for your great review Brian and Happy Easter!

Posted 8 years ago

“Easy to deal with good prices for bulk buys”

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Posted 8 years ago

Many thanks for your kind review. Hope you're having a great Easter

Posted 8 years ago

“I WROTE TO YOU ASKING IF I COULD RETRURN THIS ITEM AS IT WAS TOO BIG FOR THE JOB. IT WOULD BE APPRECIATED IF YOU COULD SEND ME A RETURNS SLIP”

Helpful Report

Posted 8 years ago

Thankyou for your review. I havent personally received your request to return the item. We do not have returns labels. If you send the item back to us with a copy invoice, on receipt of the order we will then refund you back to your card The item must still be in its original packing and unused kind regards Ann

Posted 8 years ago

“prompt service, easy to deal with, helpful on phone. would highly recommend”

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Posted 8 years ago

Many thanks for your reivew Nigel and have a Great Easter weekend

Posted 8 years ago

“Good online ordering and quick delivery”

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Posted 8 years ago

Many thanks Stephen for your great review. Happy Easter

Posted 8 years ago

“Excellent Service from Order to Delivery.”

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Posted 8 years ago

Thanks Steve for your great review and Happy Easter

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,170 reviews