The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed the order next day delivery arrived when they said it would can't fault them.”

Helpful Report

Posted 8 years ago

Thank you for your kind words, we hope you have a great Christmas and New Year. Best Regards, The Ratchetshop

Posted 8 years ago

“VERY GOOD SERVICE”

Helpful Report

Posted 8 years ago

Good Morning Michael, it makes us happy when we receive lovely feedback, so thank you. Have a great Christmas and New Year. Best Regards, The Ratchetshop

Posted 8 years ago

“Great service from order to delivery”

Helpful Report

Posted 8 years ago

Good Morning Susan, Thank you for your great feedback, everyone one of our customers is important to us, and receiving lovely feedback makes our day, we hope to see you again soon. Hope you have a wonderful Christmas and New Year. Best Regards, The Ratchetshop

Posted 8 years ago

“Very good service competive prices”

Helpful Report

Posted 8 years ago

Good morning, thank you for your feedback, we wish you a very Merry Christmas and a Prosperous New Year. Best Regards, The Ratchetshop

Posted 8 years ago

“Ratchet shop service great delivery service by DPD tried twice to deliver between 6-7 pm to a business had to call ratchet shop to sort which they did thanks”

Helpful Report

Posted 8 years ago

Morning Graham, Thank you for your review, we are sorry DPD had a problem with 'business' hours, but we are glad that it has all been sorted now, we appreciate your custom. Have a great Christmas and New Year. Best Regards, The Ratchetshop

Posted 8 years ago

“Speedy service quality products”

Helpful Report

Posted 8 years ago

Good Morning Roy, thank you for your kind feedback, Best Regards, The Ratchetshop

Posted 8 years ago

“Prompt service”

Helpful Report

Posted 8 years ago

Thank you for your feedback Robert, we really appreciate you taking time to write. Best Regards, The Ratchetshop

Posted 8 years ago

“The goods were delivered very fast with no problems”

Helpful Report

Posted 8 years ago

Good Morning, thank you for your kind review, we hope to be of service to you again soon. Best Regards, The Ratchetshop

Posted 8 years ago

“Good price, swift deliver, item is as shown and works a treat.”

Helpful Report

Posted 8 years ago

Thank you for your lovely review, we love to receive feedback from our wonderful customers, we hope to see you again soon. Best Regards The Ratchetshop

Posted 8 years ago

“Excellent service, very quick delivery, quality products”

Helpful Report

Posted 8 years ago

So glad you are pleased with our service, thank you for your wonderful feedback. Best Regards, The Ratchetshop

Posted 8 years ago

“Several times I've needed equipment for a job, often requiring it in a fairly short time to do a job and The Ratchet Shop haven't disappointed; very quick and efficient, and in addition the website is clear and uncluttered. Recently, I've needed to phone for stock info, and again they couldn't have been more helpful. Impressed.”

Helpful Report

Posted 8 years ago

Thank you for your kind words Matt, we aim to provide a friendly and easy service for all our customers, and we are happy to receive such great feedback. Best Regards, The Ratchetshop

Posted 8 years ago

“Prompt delivery, good quality product”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we appreciate your kind words. Best Regards, The Ratchetshop

Posted 8 years ago

“Good prompt efficient service at a good price Although cost of postage to us in Isle of Man seemed expensive for a small package”

Helpful Report

Posted 8 years ago

Good Morning Simon, I am sorry the delivery charge seems high, that is due to the delivery service and beyond our control I'm afraid, although I am glad that you are pleased with our service. Best Regards, The Ratchetshop

Posted 8 years ago

“good price and quick delivery”

Helpful Report

Posted 8 years ago

Good Morning Ben, thank you for your great feedback, it is most appreciated, if we can be of help in the future, please get in touch. Best Regards, The Ratchetshop

Posted 8 years ago

“Good price with fast delivery. Goods are excellent quality. It's not the sort of item I'll be buying frequently but if I did need more then I'd certainly use the Ratchet Shop.”

Helpful Report

Posted 8 years ago

Thank you so much for your feedback Andy, we appreciate every single one of our customers and we love to hear feedback so we can grow and improve our products and services. Regards, The Ratchetshop

Posted 8 years ago

“Top quality, fast could not get any bette r highly recommend.”

Helpful Report

Posted 8 years ago

We do love to read great feedback, thank you so much John, please do not hesitate to contact us again, should you require anything. Regards The Ratchetshop

Posted 8 years ago

“Absolutely perfect ratchets no problems does exactly what I need when I need it Thanks”

Helpful Report

Posted 8 years ago

We appreciate your kind words Ryan, if we can be of any further assistance, please do not hesitate to contact us. Regards, The Ratchetshop

Posted 8 years ago

“Product availability was good and service was efficient.The only negative was on delivery.As the order was placed late Friday and did not start the process until Monday.The product then took until the following Saturday to arrive. The product and quality of were excellent.Price of the items purchased was good.”

Helpful Report

Posted 8 years ago

Good morning Don, we are sorry that delivery was outside of expectations, we will endeavour to make sure this doesn't happen again, thank you for your review, we value all of our customers and we like to keep them happy, if we can be of service to you again in the future please get in touch. Regards, The Ratchetshop

Posted 8 years ago

“Great service”

Helpful Report

Posted 8 years ago

Thank you very much for your order, we hope to see you again soon.

Posted 8 years ago

“Great service - a good range to choose from, very speedy delivery and a great price. I will certainly be ordering again!”

Helpful Report

Posted 8 years ago

We thank you for your kind review, it's always lovely to hear great feedback.

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews