The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prices, superb quality and super fast delivery!”

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Posted 7 years ago

Hi Gary many thanks for such a great review we very much appreciate it best wishes the ratchetshop

Posted 7 years ago

“Great service , delivered very quickly and good quality product.”

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Posted 7 years ago

Hi Stephen It's good to hear you are pleased with our service and product, thank you for your review. Regards the ratchetshop

Posted 7 years ago

“Placed order, goods next day. What more could you ask for! Have always traded with you, and will continue to do so”

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Posted 7 years ago

Hi Vic Great to get your feed back. Looking forward to supplying you again. Regards The ratchetshop

Posted 7 years ago

“Quick, no make that unbelievably quick delivery and item just as described”

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Posted 7 years ago

Hi David Thank you for taking the time to review us. Glad you were pleased with the service. Regards The ratchetshop

Posted 7 years ago

“I have used the Ratchet Shop a few times now, they have always give great service. I have purchased ratchet straps big and small and lifting slings for our fork lift and all have been great quality products.”

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Posted 7 years ago

Hi Tom Great review. Looking forward to doing business again soon. Regards The rathetshop

Posted 7 years ago

“The Ratchet shop service was very good and the product perfect. Courier service let them down by dumping parcel 60 yards away from house in wet grass outide driveway gate close to the road. Rural area - road hidden by trees so can't see delivery van and therefore no idea how long parcel had been sitting there. Suspect probably new driver with sub-contract local courier firm as most courier drivers come right to house front door and are, generally, extremely pleasant and helpful. This is a minor irritation as the Ratchet shop goods would not be affected by damp conditions and the parcel wasn't stolen so no big deal, just a litle concerning. Here in the Highlands, national couriers mostly employ small local firms for the final leg and this is where the defect has arisen.”

Helpful Report

Posted 7 years ago

I'm so sorry you have had this experience with our delivery company, please be assured that I will look into this for you, and hope that it doesn't re occur. Thank you for your feedback, it's very much appreciated. Regards, The Ratchetshop

Posted 7 years ago

“The website made it easy to order the product & they were delivered really quickly.”

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Posted 7 years ago

Thank you for your comments. Glad you were pleased with the service. Regards The ratchetshop

Posted 7 years ago

“No problem with ratchet shop, as for DPD not good, to get them on time for a job I had to pick them up from their depot.”

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Posted 7 years ago

Hi Malcolm Sorry to hear you experienced problems with DPD. We hope next time DPD can deliver on time. Thank you for letting us know. Regards The ratchetshop

Posted 7 years ago

“Easy ordering, fast delivery, correct parts, well packed, excellent service.”

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Posted 7 years ago

Hi Alex Thank you for kind review. Glad you are happy with the delivery. Regards The ratchetshop

Posted 7 years ago

“Good quality products and fast delivery”

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Posted 7 years ago

Thank you for taking the time to review your order. Your comments are appreciated. Regards The ratchetsop

Posted 7 years ago

“Happy? No - takes more than a few straps!! Satisfied with level of service? Very much so.”

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Posted 7 years ago

Hi Thank you for your review. We are pleased to hear you are satisfied with the service. Regards The ratchetshop

Posted 7 years ago

“Helpful staff, good product range and efficient delivery”

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Posted 7 years ago

Hi Tony Glad to be of assistance. Thank you for your comments. Regards The ratchetshop

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Hi Garry Thank you for purchasing from the ratchetshop and for reviewing us. Regards The ratchetshop

Posted 7 years ago

“Very good and practical”

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Posted 7 years ago

Thank you for your review, it is appreciated. Regards the ratchetshop

Posted 7 years ago

“Product asexpected. Quick delivery.”

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Posted 7 years ago

Thank you for reviewing the product and delivery, glad you were happy with the delivery. Regards The ratchetshop

Posted 7 years ago

“items appear to be of good quality, was delivered quickly”

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Posted 7 years ago

Hi Kevin Thank you for taking the time to review our product and service. Regards The ratchetshop

Posted 7 years ago

“The ratchet straps were exactly as advertised, delivered in a good time. Would use again and recommend to others.”

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Posted 7 years ago

Hi Andrea Great review, thank you. Looking forward to doing business with you again soon. Regards The ratchetshop

Posted 7 years ago

“Quality of the goods”

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Posted 7 years ago

Thank you for your review. Glad you were satisfied with your products. Regards The ratchetshop

Posted 7 years ago

“Excellent range of hardware and very good prices. Items delivered on time.”

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Posted 7 years ago

Hi Matthew Great review thank you, glad you liked the range and prices. Regards The ratchetshop

Posted 7 years ago

“Quick delivery and good quality items.”

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Posted 7 years ago

Hi Thank you for your great review. So pleased you were pleased with the quality of the products and our quick delivery. Regards The ratchetshop

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews