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The Ratchet Shop Reviews

4.8 Rating 3,144 Reviews
97 %
of reviewers recommend The Ratchet Shop
4.8
Based on 3,144 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Ratchet Shop Reviews

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

I still have not received them yet Will review them when I receive them Received this morning just what I wanted and on day expected
Helpful Report
Posted 1 year ago
Straps arrived next packaged well and look very good quality (not used yet) but more importantly over the phone they gave me really good advice and also phoned me back, its not something we would nomally buy we needed to susspend some moulds in roof ... and tyhey gave me confidence and explained the best way of doing it ... Custom Service ***** dont often get that these days Hense happy to leave a review (which I basically neve do ;-)
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Posted 1 year ago
Quick delivery, items are as described . Very good service well done The Ratchet Shop!!
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Posted 1 year ago
Website would not allow me to place the order messaged you no response so went elsewhere
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Posted 1 year ago
Hi Martin sorry to hear that you were experiencing an issue with the website, apologies if we missed you on our live chat, we always try to answer any incoming messages however during busy periods please don't hesitate to give us a call. This is usually the best way to help you through any issues or we can of course push orders through this way. We're very sorry that you haven't had the best experience however in the future if you're in need again please give Us a call and we will do all that we can to aid your order. Kind Regards, The Ratchet Shop
Posted 1 year ago
Product was very good. However I paid for next day delivery and did not get it for 3 days. Sent an email to ratchet shop asking for delivery cost refund but have heard nothing. Very disappointed.
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Posted 1 year ago
No where near the next day delivery that they promised . D.COPELAND. ENFIELD. LONDON
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Posted 1 year ago
Items arrive on time. Sturdy straps and fastener.
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Posted 1 year ago
Very good product, very good service and quick delivery. Thank you.
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Posted 1 year ago
A superb service and very good quality products
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Posted 1 year ago
Good communication excellent product quick delivery. Would recommend to anyone. Thanks
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Posted 1 year ago
AS USUAL WHENEVER ORDERING NO PROBLEMS AND STAFF ALWAYS TAKE THE TIME TO ANSWER ANY QUESTIONS - WOULD NOT LOOK ANYWHERE ELSE.
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Posted 1 year ago
Great service, great products, super to deal with
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Posted 1 year ago
Good , very quick delivery
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Posted 1 year ago
Not used yet, but arrived in really good time. They look good. Thanks for your prompt service
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Posted 1 year ago
Execelent service cant fault thank you
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Posted 1 year ago
Very good speedy delivery 🚚
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Posted 1 year ago
Asking for a review the item hasn’t arrived yet!
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Posted 1 year ago
Purchased many times from the shop. Used for strapping down plant equipment. Good quality straps. Delivered as expected. No issues. Recommend
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Posted 1 year ago
Have not used the Rachet puller or sling yet but both look to be of good quality. The site is easy to use and the delivery is good.
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Posted 1 year ago
Bought these to replace my kayak trolley straps,seem good just the postage seemed expensive
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Posted 1 year ago
The Ratchet Shop is rated 4.8 based on 3,144 reviews