The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ratchet’s arrived the following day and exactly as ordered. Quick, efficient service, I’d definitely recommend.”

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Posted 5 years ago

Hello there, thank you very much for the review we are glad that our service is held up in such high regard and that you would be willing to recommend us is amazing to hear. If we can help in another way please let me know.

Posted 5 years ago

“well described and quickly sent”

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Posted 5 years ago

Good Afternoon, thank you for your response. We are pleased our items found you in time. If you need any help in the future please don't hesitate to contact us.

Posted 5 years ago

“Excellent quality products at competitive price. Order was delivered on time and arrived in good condition. Highly recommended.”

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Posted 5 years ago

Hi there Colin, Thanks for your response; We are glad that your delivery of our high quality products arrived on time and we really appreciate that you would recommend us!

Posted 5 years ago

“Quick, efficient no fuss service”

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Posted 5 years ago

Thanks Andrew, its great to hear that your service was seamless. If we can help in any way please don't hesitate to get in contact.

Posted 5 years ago

“These rachet straps are excellent so easy to use,I have a 120kg powerchair which I drive from Sean Read.”

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Posted 5 years ago

Hello, thank you for the response. We are pleased to hear our quality products are of great use to you and we look forward to hearing from you in the future.

Posted 5 years ago

“As usual super service from these guys”

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Posted 5 years ago

Hi there Ivan, it's great to hear from you. we really appreciate your returning custom. If we can help in the future please don't hesitate to get in contact.

Posted 5 years ago

“top class service no delay in receiving the items i ordered. i would definitely buy again”

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Posted 5 years ago

Hello Adrian, here at The Ratchet Shop we are highly appreciative of your order and we are pleased they met you in time. If there is anything we can do please just let us know.

Posted 5 years ago

“my query about an item i wished to purchase was answered quickly,resulting in an order being placed which was delivered speedily. would recommend this seller highly.”

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Posted 5 years ago

Good Afternoon, Its great to hear from you; We are pleased your order arrived in time and are very appreciative of your recommendation.

Posted 5 years ago

“goods as specified and delivery quick with noproblems thank you”

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Posted 5 years ago

Hello there Sandy, thanks for getting on touch. We are happy that there has been no problems when it comes to your delivery, if there is anything we can do for you in the future please don't hesitate to get in contact.

Posted 5 years ago

“Quick delivery, good prices and product.”

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Posted 5 years ago

Good Afternoon, thanks for getting in touch. we appreciate your custom and look forward to hearing from you again many thanks.

Posted 5 years ago

“Received my order 24 hrs after ordering, great quality and the best price I could find anywhere. Would recommend them to anyone!”

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Posted 5 years ago

Hi Martin, its great to hear that our service found you well! If you need any of our other high quality products please get in contact we are always happy to help, we also really appreciate your recommendation.

Posted 5 years ago

“Ordered 4 ratchet straps. Delivered promptly and in use now. Perfect. Good price too.”

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Posted 5 years ago

Hello, that's great to hear! We are incredibly happy that you find our products and service perfect. Please don't hesitate to get in contact if you have any other requirements.

Posted 5 years ago

“I am a small domestic customer and have used The Ratchet Shop only twice. But on each occasion the service was extremely prompt, the prices are much better than what is available in the shops and the quality is excellent. I am a very satisfied customer. Happy to recommend them.”

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Posted 5 years ago

Hello there Thank you so much for the kind words. We really appreciate your feedback and especially appreciate your recommendation! We hope to have many more dealings with you in the future! Best wishes The Ratchet Shop

Posted 5 years ago

“Great service as always from The Rachet Shop ordered one day delivered the next with no hassle, would always recommend this company”

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Posted 5 years ago

Hello Robert Thank you for the feedback and the recommendation (we would recommend you as a customer too!). Pleased to hear you had a great experience, we hope we can continue to impress in the future. We appreciate your business very much. See you soon! The Ratchet Shop

Posted 5 years ago

“REALLY QUICK AND EXTREMELY GOOD VALUE. We actually used them to anchor from one Side of the Warehouse to the other. Then we cable tied LED Batten Lights all the way across to create a very quick lighting solution which will be much cheaper to run than the Industrial Warehouse Lights which are already in place. SO USEFULL!”

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Posted 5 years ago

Hello Nigel Sounds like quite an operation! Would love to see a pic of the set up, it seems interesting. Glad that our products helped you achieve your goal. Hope we can assist with many more projects in the future. Thank you for your feedback, we appreciate it very much. Kind regards The ratchet Shop

Posted 5 years ago

“Once again top quality products delivered on time. Great service and great value. Many thanks.”

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Posted 5 years ago

Hello! Thank you so much for your feedback and your repeat business. We value your opinion and hope we can continue to shine! See you again soon! Best wishes The Ratchet Shop

Posted 5 years ago

“The service form The Ratchet Shop has always been impeccable”

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Posted 5 years ago

Hello Julian We are so grateful for loyal customers such as yourself, it makes our job that little bit more rewarding! As always, we appreciate your business and we value your feedback. Here's to many more years of business! Best wishes The Ratchet Shop

Posted 5 years ago

“Happy with the product and the quick delivery”

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Posted 5 years ago

Hello there Thank you very much for your review. Pleased to hear you are happy with your product. if you need anything else (and we hope you will!) you know where to find us, Best wishes The Ratchet Shop

Posted 5 years ago

“Heard about you by word of mouth, visited your warehouse in Upend, got exactly what I required, very reasonably priced, will pass your name on. The man in the warehouse and the two ladies in the office were all very helpful and most convivial, thanks, regards Guy Pidsley”

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Posted 5 years ago

Hello Guy So glad to hear you had a great experience in our warehouse (and that you found us ok!). Being out in the country, we get excited to see people other than each other which explains the jovial staff. Thank you very much for your review and for your recommendations! We hope to see you again very soon! Best wishes, The Ratchet Shop

Posted 5 years ago

“Very helpful telephone staff, order process quick and easy, arrived next day.”

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Posted 5 years ago

Hello there Glad to hear our staff took great care of you and you managed to get your order sorted in the most convenient fashion. Hopefully we can assist you again very soon! Thanks for sharing your feedback. Best wishes The Ratchet Shop

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews