The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast service”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for your review we are pleased that our service met your needs if we can help in anyway in the future please let us know.

Posted 5 years ago

“good fast service”

Helpful Report

Posted 5 years ago

“Good value for money. Prompt delivery”

Helpful Report

Posted 5 years ago

Thanks for your review, We are glad that we have been able to supply you with these products and that they met your needs please let us know if we can help in any other way.

Posted 5 years ago

“Ordered and delivered on time. Great service”

Helpful Report

Posted 5 years ago

Hi there Kevin, thanks for getting in touch. we are glad to see your order came in time and that you are pleased with our prestigious service!

Posted 5 years ago

“The box was split open, although the chain was still there. You used to use the nylon bags which were fine, loose chain in transit can be catastrophic, especially with conveyor belts in sorting hubs. Roy”

Helpful Report

Posted 5 years ago

“used them 5-6 times in the past 3-4 years, great price, service and delivery.”

Helpful Report

Posted 5 years ago

Good Afternoon we are very happy to continue this relationship with yourself and we are pleased our service and delivery met your requirements.

Posted 5 years ago

“Excellent service and products. Highly recommend.”

Helpful Report

Posted 5 years ago

Hi Lynda, we are highly appreciative of your review and look forward to working with you in the future.

Posted 5 years ago

“Very quick, efficient service.”

Helpful Report

Posted 5 years ago

Hi Kim, thanks for leaving your review and holding us in high regard. we are looking forward to hearing from you again.

Posted 5 years ago

“Excellent speedy service, thank you!”

Helpful Report

Posted 5 years ago

Hi Martin, We are very happy that our service is appreciated and we thank you for your custom!

Posted 5 years ago

“Clear pricing and description. Products came exactly as seen online, delivery and customer care to a high standard”

Helpful Report

Posted 5 years ago

Hello Steve, Thanks for leaving your brilliant review we are pleased we met your expectations. If we can help in any other way just let us know.

Posted 5 years ago

“Just the job, very quick delivery - all as described”

Helpful Report

Posted 5 years ago

Hello, thanks for getting back to us we are glad that we met your needs.

Posted 5 years ago

“Very helpful staff and excellent products at reasonable prices and with a prompt delivery service. I would recommend this company.”

Helpful Report

Posted 5 years ago

That's great to hear! thank you for your review and we are very pleased that we met your needs, if there is anything else we can do for us please do let us know.

Posted 5 years ago

“Easy to deal with online. Kept me informed re my order. Fast delivery. Excellent product at a good price.”

Helpful Report

Posted 5 years ago

Hi there, that is great to hear. We are grateful that you found us excellent and we look forward to hearing from you in the future.

Posted 5 years ago

“As described and quick delivery. highly recommend.”

Helpful Report

Posted 5 years ago

Good Afternoon, thanks for your review we are pleased the delivery met you withing time and thanks for the recommendations.

Posted 5 years ago

“hi great services next day delivery great products great website”

Helpful Report

Posted 5 years ago

Hi Alan, Thanks for that! its brilliant to hear that your experience with us was great and we look forward to hearing from you in the future.

Posted 5 years ago

“Very quick and efficient service and delivery. Definitely recommend.”

Helpful Report

Posted 5 years ago

Hello Mark, thanks for your review we really appreciate your custom and are glad to hear our service was efficient. If we can help in the future please let us know.

Posted 5 years ago

“Really appreciate Still not opened but hopefully good stuff. Very fast delivery in 24 hours delivered So very good”

Helpful Report

Posted 5 years ago

Hi Ahmed, we really appreciate the response and we are pleased to hear that your experience was seamless. Let us know if we can help in any other way.

Posted 5 years ago

“Super fast delivery and very good items”

Helpful Report

Posted 5 years ago

Hi there Karl, thanks for the review. We are pleased that our products found you well and got to you in time.

Posted 5 years ago

“Ordered two long and two short light duty (3000kg) ratchet straps from the Ratchet Shop. Arrived next day as per the order so no complaints about delivery. Ratchets appear to be good quality, time will tell if they hold up to use.”

Helpful Report

Posted 5 years ago

Good Afternoon John, many thanks for the review. We are grateful that you are pleased with our service.

Posted 5 years ago

“Very good service with top quality items”

Helpful Report

Posted 5 years ago

Hello David, thanks for getting back to us. We are glad our high quality and service is appreciated. If there is anything else we can do please let us know.

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews