The Ratchet Shop Reviews

4.8 Rating 3,117 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used them before and received the same excellent service as the first time.”

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Posted 5 years ago

Hi Philip, Thank you for your review we are very pleased that you are satisfied with our service and we look forward to the future working with yourself.

Posted 5 years ago

“Very happy with the prompt service, will recommend to others”

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Posted 5 years ago

Hello Colin, Great to hear that our service was received well! Thanks for recommending us elsewhere that is much appreciated.

Posted 5 years ago

“Good prompt service”

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Posted 5 years ago

Hi Jon, Many thanks for your review we are pleased you hold our service in high regard.

Posted 5 years ago

“very good”

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Posted 5 years ago

Hi David, Thanks for your review please let us know if we can help in any other way!

Posted 5 years ago

“On time. Good quality”

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Posted 5 years ago

Good Afternoon Leo, We are pleased our products got to you on time and that you appreciate our high quality.

Posted 5 years ago

“Good value and very professional in their service and speed of delivery. I am 83 and found them to be the easiest and best people I have dealt with. Bill G.”

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Posted 5 years ago

Hello there Bill, it's great to hear that you found our service both professional and efficient. We look forward to hearing from you in the future.

Posted 5 years ago

“Good fast service”

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Posted 5 years ago

Good Afternoon, Thank you for your review we are pleased that our service met your needs if we can help in anyway in the future please let us know.

Posted 5 years ago

“good fast service”

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Posted 5 years ago

“Good value for money. Prompt delivery”

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Posted 5 years ago

Thanks for your review, We are glad that we have been able to supply you with these products and that they met your needs please let us know if we can help in any other way.

Posted 5 years ago

“Ordered and delivered on time. Great service”

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Posted 5 years ago

Hi there Kevin, thanks for getting in touch. we are glad to see your order came in time and that you are pleased with our prestigious service!

Posted 5 years ago

“The box was split open, although the chain was still there. You used to use the nylon bags which were fine, loose chain in transit can be catastrophic, especially with conveyor belts in sorting hubs. Roy”

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Posted 5 years ago

“used them 5-6 times in the past 3-4 years, great price, service and delivery.”

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Posted 5 years ago

Good Afternoon we are very happy to continue this relationship with yourself and we are pleased our service and delivery met your requirements.

Posted 5 years ago

“Excellent service and products. Highly recommend.”

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Posted 5 years ago

Hi Lynda, we are highly appreciative of your review and look forward to working with you in the future.

Posted 5 years ago

“Very quick, efficient service.”

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Posted 5 years ago

Hi Kim, thanks for leaving your review and holding us in high regard. we are looking forward to hearing from you again.

Posted 5 years ago

“Excellent speedy service, thank you!”

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Posted 5 years ago

Hi Martin, We are very happy that our service is appreciated and we thank you for your custom!

Posted 5 years ago

“Clear pricing and description. Products came exactly as seen online, delivery and customer care to a high standard”

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Posted 5 years ago

Hello Steve, Thanks for leaving your brilliant review we are pleased we met your expectations. If we can help in any other way just let us know.

Posted 5 years ago

“Just the job, very quick delivery - all as described”

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Posted 5 years ago

Hello, thanks for getting back to us we are glad that we met your needs.

Posted 5 years ago

“Very helpful staff and excellent products at reasonable prices and with a prompt delivery service. I would recommend this company.”

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Posted 5 years ago

That's great to hear! thank you for your review and we are very pleased that we met your needs, if there is anything else we can do for us please do let us know.

Posted 5 years ago

“Easy to deal with online. Kept me informed re my order. Fast delivery. Excellent product at a good price.”

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Posted 5 years ago

Hi there, that is great to hear. We are grateful that you found us excellent and we look forward to hearing from you in the future.

Posted 5 years ago

“As described and quick delivery. highly recommend.”

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Posted 5 years ago

Good Afternoon, thanks for your review we are pleased the delivery met you withing time and thanks for the recommendations.

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,117 reviews