The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and efficient service. The ratchet straps are extremely robust and well engineered, easy to use and way better than I expected for the price. Will definitely use again and recommend to others........look no further !!”

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Posted 9 years ago

thankyou Peter for such a great review

Posted 9 years ago

“Very good service correct item arrived first time. will recommend to others. Regards Phil.”

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Posted 9 years ago

Thankyou Philip for such a great review

Posted 9 years ago

“from my first phone call received very good helpfull speedy service thank you”

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Posted 9 years ago

Dear Sheila thanks so much for such a kind review

Posted 9 years ago

“Order correct payment correct wrong items in box not good as needed straps that day sorted now”

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Posted 9 years ago

Hi Peter so sorry that there was an error with your package but we're happy it was sorted out for you as soon as possible

Posted 9 years ago

“Able to chat to a member of staff via the website whilst viewing the product pages, very helpful.”

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Posted 9 years ago

Many thanks Richard for taking the time for giving us such a great review

Posted 9 years ago

Many thanks Richard for taking the time for giving us such a great review

Posted 9 years ago

“Excellent efficient service. Too soon to say how good the product is. Not used it yet.”

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Posted 9 years ago

Many thanks for your kind review, we hope that you find the products useful best wishes

Posted 9 years ago

“Super quick delivery and the ratchet mechanisms on the straps I bought (4t and 9T) were much better than any others I had used. Smooth action even before a little WD40 was added.”

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Posted 9 years ago

thankyou so much for taking the trouble to submit this great review; we are glad that you are happy with the products best wishes theratchetshop

Posted 9 years ago

“Have bought many ratchet straps to hold down stuff in my trailer, and the ones I got from The Ratchet Shop are miles better, won't be going anywhere else in future, G Lairdy”

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Posted 9 years ago

many thanks indeed for taking the trouble to write such a great review; we are so glad that you are happy with our products best wishes theratchetshop

Posted 9 years ago

“Easy ordering and quick delivery”

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Posted 9 years ago

thankyou for your great review

Posted 9 years ago

“Very wide selection, order processed and delivered quickly. Parcel arrived well packed and best of all my order was correct. No more Ebay for me straight to the proper guys!”

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Posted 9 years ago

thanks so much for this great review Mike, we're glad that you are happy with our products theratchetshop

Posted 9 years ago

“Excellent service and communication for purchase of two ratchett straps which arrived as described.”

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Posted 9 years ago

Many thanks for your great review

Posted 9 years ago

“Very pleased with the quality of the product and prompt delivery”

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Posted 9 years ago

thankyou Jane for taking the trouble to give us a good review

Posted 9 years ago

“Happy with my purchase”

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Posted 9 years ago

Thanks so much for your kind review

Posted 9 years ago

“would use again very quick”

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Posted 9 years ago

Many thanks Kevin for your great review

Posted 9 years ago

“everything was fine, very fast and good quality. Thanks a lot best regards Sandra”

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Posted 9 years ago

Many thanks Sandra for such a kind review

Posted 9 years ago

“Good product, excellent service”

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Posted 9 years ago

Thanks for your great review

Posted 9 years ago

“Very easy to deal with, unfotunately my delivery went astray so they sent another package out for me which was good of them as I needed it urgently. Once they realised there was a problem they were straight onto it. It was not there fault. Product good and would use this company again.”

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Posted 9 years ago

Many thanks for such a great review

Posted 9 years ago

Many thanks for such a great review

Posted 9 years ago

“Superb service, my order was dispatched almost as soon as I ordered it. I highly recommend The Ratchet Shop to everyone who needs load restraint equipment.”

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Posted 9 years ago

thankyou Denis for taking the trouble to give us such a great review

Posted 9 years ago

“Great service, bang on time exactly as described.”

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Posted 9 years ago

Many thanks Mark for your review

Posted 9 years ago

“Easy ordering, very good prices, overall very good”

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Posted 9 years ago

Thanks Derek, we appreciate your great review

Posted 9 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews