The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered exactly what I ordered and fit for purpose.”

Helpful Report

Posted 6 years ago

Thank you for your great response, we trust you had a great Christmas and new year and we look forward to doing business with you in 2018. Best Regards, The Ratchetshop

Posted 6 years ago

“Great service and quality ratchet straps that will last for years. Will definitely use again.”

Helpful Report

Posted 6 years ago

Good Morning, thank you for your kind words, we would love you to have a great 2018 and we hope to have custom with you again soon. Best Regards the Ratchetshop

Posted 6 years ago

“Good web site; delivery on time and excellent product.”

Helpful Report

Posted 6 years ago

Thank you for you kind review, may we wish you a great 2018 and we hope to make business with you again soon. Best Regards, The Ratchetshop

Posted 6 years ago

“They were so helpfull when i told them about a problem with the one they sent me and a replacement arrived two days later most impressive customer service many thanks”

Helpful Report

Posted 6 years ago

Thank you for your kind words Paul, May we take this time to wish you and yours a great 2018 and we hope to deal with you again soon. Best Regards The Ratchetshop

Posted 6 years ago

“very good supplier, only thing i would recommend is that the test certs are checked before sending out items, apart from that very happy”

Helpful Report

Posted 6 years ago

Good Morning Wayne, we do apologise if this is the case with the test certificates, I will certainly look into it for you. Best Regards for 2018. The Ratchetshop

Posted 6 years ago

“Fast shipping, quality of the product.”

Helpful Report

Posted 6 years ago

Thank you for your review, best wishes for 2018, and we hope to see you again soon. Best Regards The Ratchetshop

Posted 6 years ago

“Great, strong and inexpensive ratchet!”

Helpful Report

Posted 6 years ago

Thanks for your great review, may we take this time to wish you and yours a very Merry Christmas and a Great New Year. Best Regards, The Ratchetshop

Posted 6 years ago

“Great service and excellent tension straps”

Helpful Report

Posted 6 years ago

Have a great Christmas and New Year, we look forward to receiving your custom in 2018. Best Regards, The Ratchetshop

Posted 6 years ago

“Great prices, quick delivery and looks good products, well made.”

Helpful Report

Posted 6 years ago

Thank you for your kind review Anthony, have a great Christmas and New Year, Best Regards, The Ratchetshop

Posted 6 years ago

“Extremely quick delivery. A very efficient outfit. All certificates sent as promised. A professional team. Will most certainly use again. Many thanks.”

Helpful Report

Posted 6 years ago

Morning Ozzy, Thank you for your great review, may we wish you and yours a very Merry Christmas and a great New Year, Best Regards, The Ratchetshop

Posted 6 years ago

“Great service quick postage will definitely be ordering again”

Helpful Report

Posted 6 years ago

Good Morning Peter, thank you for your kind words, have a great Christmas and New Year, Best Regards, The Ratchetshop

Posted 6 years ago

“arrived promptly and was as desribed”

Helpful Report

Posted 6 years ago

Thank you for your feedback, its lovely to hear from happy customers, have a great Christmas and New Year. Best Regards, The Ratchetshop

Posted 6 years ago

“Easy to use website, order arrived promptly with everything I had ordered in three boxes. VAT was deducted without having to contact the company as mine was an export order. Not the first time I have used the Ratchet Shop and wont be the last, keep up the good work.”

Helpful Report

Posted 6 years ago

Thank you for your great review, we really appreciate the feedback, hope to conduct business with you again soon. Have a great Christmas and New Year. Best Regards, All at TheRatchetshop

Posted 6 years ago

“Placed the order next day delivery arrived when they said it would can't fault them.”

Helpful Report

Posted 6 years ago

Thank you for your kind words, we hope you have a great Christmas and New Year. Best Regards, The Ratchetshop

Posted 6 years ago

“VERY GOOD SERVICE”

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Posted 6 years ago

Good Morning Michael, it makes us happy when we receive lovely feedback, so thank you. Have a great Christmas and New Year. Best Regards, The Ratchetshop

Posted 6 years ago

“Great service from order to delivery”

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Posted 6 years ago

Good Morning Susan, Thank you for your great feedback, everyone one of our customers is important to us, and receiving lovely feedback makes our day, we hope to see you again soon. Hope you have a wonderful Christmas and New Year. Best Regards, The Ratchetshop

Posted 6 years ago

“Very good service competive prices”

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Posted 6 years ago

Good morning, thank you for your feedback, we wish you a very Merry Christmas and a Prosperous New Year. Best Regards, The Ratchetshop

Posted 6 years ago

“Ratchet shop service great delivery service by DPD tried twice to deliver between 6-7 pm to a business had to call ratchet shop to sort which they did thanks”

Helpful Report

Posted 6 years ago

Morning Graham, Thank you for your review, we are sorry DPD had a problem with 'business' hours, but we are glad that it has all been sorted now, we appreciate your custom. Have a great Christmas and New Year. Best Regards, The Ratchetshop

Posted 6 years ago

“Speedy service quality products”

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Posted 6 years ago

Good Morning Roy, thank you for your kind feedback, Best Regards, The Ratchetshop

Posted 6 years ago

“Prompt service”

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Posted 6 years ago

Thank you for your feedback Robert, we really appreciate you taking time to write. Best Regards, The Ratchetshop

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews