The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It sent me what I asked and paid for......”

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Posted 7 years ago

thanks Ian for taking the trouble to give us such a great review

Posted 7 years ago

“I've just bought two replacement ratchet straps from The Ratchet Shop. The selection on the website is comprehensive, the prices are good and delivery was quick. What more could you want?”

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Posted 7 years ago

Hi many many thanks for such a great review; we're happy we could be of service

Posted 7 years ago

“Still haven’t received our delivery, tracking hasn’t update since it was dispatched. Tried contacting customer services through email and telephone to which i recieve no response, good pricing, but bad at everything else.”

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Posted 7 years ago

Hi Jordan Thankyou for taking the trouble to give us a review. I have checked your delivery and I see that the goods were received and signed for at 12.05 on the 8th March You chose an economy delivery which is up to 5 working days and does not offer the same detailed tracking service as the next day delivery We hope that you are happy with your purchase and many thanks for your custom

Posted 7 years ago

“Quick delivery,”

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Posted 7 years ago

Hi Manuel Many thanks for your great review

Posted 7 years ago

“easy to use website and fast turnaround on my order”

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Posted 7 years ago

Thankyou so much Ewan for your fantastic review

Posted 7 years ago

“Excellent customer service and high quality goods”

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Posted 7 years ago

Dear Julie Many thanks indeed for your great review. Have a great weekend

Posted 7 years ago

“GOOD SERVICE PLENTY OF CHOICE DELIVERED ON TIME GOOD QUALITY PRODUCE”

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Posted 7 years ago

Thankyou so much Richard for your great review. Have a good weekend and keep warm

Posted 7 years ago

“fantastic prices fantastic service and fantastic range of products !!!”

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Posted 8 years ago

thankyou for taking the trouble to give us a review and a great one at that!

Posted 7 years ago

“Happy with the product for the price! ill be using again if needing any more”

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Posted 8 years ago

Many thanks indeed for your great review

Posted 7 years ago

“Easy to use website fast service”

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Posted 8 years ago

Thanks for your kind review

Posted 8 years ago

“Delivery next day Keen prices No complaints happy customer”

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Posted 8 years ago

Thankyou so much for such a great review, we really appreciate it

Posted 8 years ago

“Excellent Quality, Excellent Service”

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Posted 8 years ago

Many thanks for giving us a great review

Posted 8 years ago

“Excellent advice and service”

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Posted 8 years ago

Many thanks for taking the trouble to give us such a great review

Posted 8 years ago

“Very helpful, great service”

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Posted 8 years ago

thanks Essex Jaguars, we're happy we could be of service

Posted 8 years ago

“Excellent product and service, fast delivery.”

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Posted 8 years ago

Many thanks Mike for such a great review

Posted 8 years ago

“THE RACHET SHOP..ONE OF THE FEW WE DEAL WITH THAT MAKE INTERNET SHOPPING QUICK AND EASY..THE RIGHT PRODUCT AT THE RIGHT PRICE..AND FAST SERVICE...WE WILL BE BACK WHEN WE NEED MORE STRAPS............... CHEERS DAVE (( hemisphere freight ))”

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Posted 8 years ago

HI Dave thanks for such a great review, we really appreciate it. Thanks a bunch

Posted 8 years ago

“Ordering was easy. Parcel arrived in 2 days.”

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Posted 8 years ago

Thankyou Diane for your great review, we really appreciate it

Posted 8 years ago

“The product arrived on time and meets our requirements along with all the information required to assist the staff in what the product can lift.”

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Posted 8 years ago

Many thanks for your review. we're delighted to have been of assistance

Posted 8 years ago

“Great service”

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Posted 8 years ago

many thanks for taking the time to give us a great 5 star review

Posted 8 years ago

“Excellent service and delivery”

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Posted 8 years ago

Many thanks Geoff for your kind comments

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews