The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy to help and very informative i have dealt with them for over a year now and never had any issues, Delivery is always prompt and again issue free. 5 star service....”

Helpful Report

Posted 6 years ago

Good afternoon Andy, thank you for your kind review, its always lovely to receive feedback from our customers, please get in touch if you need our services again. Best Regards, The Ratchetshop

Posted 6 years ago

“No issues with order”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write us a review Derek, if we can be of service to you again in the future, please do not hesitate to contact us. Best Regards, The Ratchetshop

Posted 6 years ago

“AFTER A SHORT PHONE CALL THE PARTS CAME JUST AS I WANTED THEM”

Helpful Report

Posted 6 years ago

Good Morning William, thank you for your kind review, we are glad that you are happy with our products and services. If we can be of any help to you in the future, please do not hesitate to give us a call. Best Regards, The Ratchetshop

Posted 6 years ago

“Very good product. Good price. Arrived quickly. Excellent!”

Helpful Report

Posted 6 years ago

We are so glad you are happy with your purchase, please do not hesitate to contact us again should you require our services. Best Regards, The Ratchetshop

Posted 6 years ago

“Speed of service and quality of product”

Helpful Report

Posted 6 years ago

Good Morning Peter, thank you for taking the time to write us a review, we now have a product of the week at discounted prices, so next time your online, pop on our website and have a look. Best Regards, The Ratchetshop

Posted 6 years ago

“Fast efficient service and good quality products”

Helpful Report

Posted 6 years ago

Good Morning, thank you for taking the time to write us a review, we now have a product of the week on our website, giving you a great discount on the best products. If we can be of any further assistance, please do not hesitate to give us a call. Best Regards, The Ratchetshop

Posted 6 years ago

“Exactly what I wanted, 1st class quality product.”

Helpful Report

Posted 6 years ago

That's great, thank you for writing us a review. If we can be of any further assistance please do not hesitate to give us a call. Best Regards, The Ratchetshop

Posted 6 years ago

“Awesome Choice - found what I wanted and using it 24hrs later......oh and the cheapest on the market - can't ask for more.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for your great review, we now have a full selection of videos on how to use our products and a great product of the week with discounted products. Best Regards, The Ratchetshop

Posted 6 years ago

“Product exactly as described and a great delivery service.”

Helpful Report

Posted 6 years ago

I'm so glad we were able to assist in your requirements. Please do not hesitate to call us should you be in need of our services again in the future. Best Regards, The Ratchetshop

Posted 6 years ago

“Initially I couldn't find the item that I was looking for on line, a quick call to the sales office who directed me to the item on the web site. Very quick and easy to order on-line, the items arrived quickly too.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased that we were able to point you in the right direction, we also have a full selection of videos with demonstrations on how to use our products. Best Regards The Ratchetshop

Posted 6 years ago

“the product arrived promptly...the video helped to install the strap..and it works perfectly”

Helpful Report

Posted 6 years ago

Good Morning Richard, I am so pleased our video helped, we now have a full selection of helpful videos on our home page of our website, along with a product of the week at discounted prices. Best Regards, The Ratchetshop

Posted 6 years ago

“Great product, good value and quick delivery.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for taking the time to write a review for us, we are now hosting a product of the week on a monday, where you will find great products at discounted prices. Best Regards, The Ratchetshop

Posted 6 years ago

“Great prices, reasonable post and packaging and quick delivery”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write a review, please keep an eye on our website as we are now hosting a product of the week at discounted prices. Best Regards, The Ratchetshop

Posted 6 years ago

“Absolutely perfect. Next day delivery as promised, will definitely use again.”

Helpful Report

Posted 6 years ago

Thank you for your great review, we appreciate you taking the time to write. Looking forward to serving you again in the future. Best Regards, Theratchetshop

Posted 6 years ago

“Easy to use great prices and always prompt delivery”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write us a great review Michael, please keep an eye out on our website on a monday for our discounted product of the week. Best Regards, The Ratchetshop

Posted 6 years ago

“Excellent value for money products and perfect customer service”

Helpful Report

Posted 6 years ago

Thank you for writing such a great review, we appreciate hearing from our customers. Best Regards, Theratchetshop

Posted 6 years ago

“Excellent, as usual and next day delivery”

Helpful Report

Posted 6 years ago

Good Morning John, thank you for your kind words, we appreciate you taking the time to write a review for us. Best Regards, Theratchetshop

Posted 6 years ago

“a very quick delivery and the ratchets are exactly as described on their website. would definitely buy from them again”

Helpful Report

Posted 6 years ago

Hi Andy, thank you for your kind review, we are glad you find our website easy to use, keep an eye out in future on a Monday where we will post our product of the week with discounted products. Best Regards, The ratchetshop

Posted 6 years ago

“Excellent product, excellent prices, excellent service, excellent and simple to use web site!!”

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Posted 6 years ago

Good Morning Tom, thank you for taking the time to write the Ratchetshop such a great review, we very much appreciate the feedback we receive from our customers, would be lovely to have your custom again in the future. Best Regards, Theratchetshop

Posted 6 years ago

“Good stuff at a low cost”

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Posted 6 years ago

Good Morning Robert, thank you for taking the time to write The Ratchetshop a review, we appreciate your order and hope to do business with you again soon. Best Regards, Theratchetshop

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews