The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service at a great price. Would highly recommend.”

Helpful Report

Posted 5 years ago

Hello Michael Thank you so much for your feedback, it is very important to us. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 5 years ago

“Great service”

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Posted 5 years ago

Hello there Thank you so much for sharing your experience at The Ratchet Shop. We appreciate it very much! Kind regards The Ratchet Shop

Posted 5 years ago

“order arrived on time, but two items i'd ordered weren't as the items shown on the website, so i'm disappointed,”

Helpful Report

Posted 5 years ago

Hi Kevin We are sorry to hear this. We have sent you a mail to get some more info about your experience however we have received no response. We would like to help! Please let us know what your concerns are when you get a moment. Your feedback is very important to us. Kind regards The Ratchet Shop

Posted 5 years ago

“Good products. Reasonable prices and super fast delivery. Would definitely use again.”

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Posted 5 years ago

Hi Joshua We appreciate you taking the time to leave a review. So glad to hear that you products were to your satisfaction and with you in good time. Hope to assist you again very soon! Kind regards The Ratchet Shop

Posted 5 years ago

“Fast and efficient plus great prices! No complaints.”

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Posted 5 years ago

Hi Neil Thanks so much for the kind words! We hope to assist you again very soon! Kind regards The Ratchet Shop

Posted 5 years ago

“excellent quick service”

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Posted 5 years ago

Hello Adrian Thanks so much for popping in to share your feedback, it is very important to us! We hope to assist you again in the very near future. Kind regards The Ratchet Shop

Posted 5 years ago

“Very pleased with the new pull down ratchets ,so much easier to use and fasten the load down tighter”

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Posted 5 years ago

Hi Gavin Thanks for purchasing our ergo ratchets, many customers find them easier to use than the regular handles. Glad you agree! We hope to see you again very soon, thank you for sharing! King regards The Ratchet Shop

Posted 5 years ago

“perfect, easy to order and follow. parts came on time and all correct.”

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Posted 5 years ago

Hello Dean Thank you so much for taking time out of your busy schedule to share your experience at the Ratchet Shop. So glad to hear that it was a positive one! We hope to see you again very soon. Kind regards The Ratchet Shop

Posted 5 years ago

“good product very good service”

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Posted 5 years ago

Hi Alan Thank you so much for the kind words. We really appreciate you taking the time to leave this review, your feedback means the world to us! Kind regards The Ratchet Shop

Posted 5 years ago

“As I use quite a lot of straps on some of the loads I carry, I use and have been using ratchet shop strap winder for quite some time [ left last one on site and never saw it again ] its easy to use and a damn site faster than rolling straps up by hand.I would highly recommend this piece of kit to anyone.”

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Posted 5 years ago

Hi William So glad you are enjoying your easy winder! They are handy little things aren't they? This is why they are our top sellers! Happy winding! Kind regards The Ratchet Shop

Posted 5 years ago

“excellent service and great prices thank you”

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Posted 5 years ago

Hi Graham Thank you so much for taking the time to rate our service. So glad you had a positive customer experience and find our prices reasonable. We hope to assist you again in the very near future! Kind regards The Ratchet Shop

Posted 5 years ago

“Superb service. Can not fault this copmpany”

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Posted 5 years ago

Hello Thank you so much for the compliment! We work very hard on our service and we are so glad we are succeeding! We hope to see you again very soon, Kind regards The Ratchet Shop

Posted 5 years ago

“Excellent service and fast shipping, Many Thanks!😄”

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Posted 5 years ago

Hello Thank YOU for shopping with us and taking the time to share your feedback with other customers. We appreciate it very much. Kind regards The Ratchet Shop

Posted 5 years ago

“Order came faster than expected and is all good quality, can't ask for anything more”

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Posted 5 years ago

Hi there Glad to hear our speedy service exceeded your expectations! We are so grateful you took the time to leave your feedback. Hope to hear from you again soon! Best wishes The Ratchet Shop

Posted 5 years ago

Hello! So glad to hear you had a positive experience at The Ratchet Shop. Thank you so much for sharing! Kind regards The Ratchet Shop

Posted 5 years ago

“Excellent service. Product arrived promptly.”

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Posted 5 years ago

Hello Peter Glad to hear you had swift and efficient service at The Ratchet Shop. We hope to see you again very soon! Kind regards The Ratchet Shop

Posted 5 years ago

“I have used The Ratchet Shop a couple of times before and once again they have been able to supply quality goods, delivered on time and at excellent prices. Many thanks once again”

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Posted 5 years ago

Hi Tom So glad to hear that you are always well taken care of when you shop with us. We hope to see you again very soon and thank you so much for sharing your feedback. Kind regards The Ratchet Shop

Posted 5 years ago

“Very good products. Excellent, prompt service”

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Posted 5 years ago

Hello there Thank you so much for the feedback! We appreciate you taking the time to share your experience. Kind regards The Ratchet Shop

Posted 5 years ago

“Needing a new set of ratchet tie downs, I naturally turned to the net. What a minefield of un certified poorly constructed and expensive options, when compared to a company such as The Ratchet shop. Web site easy to navigate and find the straps fit for my purpose. Even including postage finished up cheape than many of the “unbranded “ options. Speedy deliver. Quality product. Excellent service. Well done.”

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Posted 5 years ago

Hello Robert We try our very best to remain competitive while making sure we never compromise on quality. So glad to hear that we came out on top against our competitors. Thank you so much for your feedback. We value your opinion. Hope to see you again soon! Kind regards The Ratchet Shop

Posted 5 years ago

“Order filled on time and received as stated date. Will use again”

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Posted 5 years ago

Hi! Thank you for the feedback. We look forward to seeing you again! Kind regards The Ratchet Shop

Posted 5 years ago

Hello there Thank you so much for sharing your experience, glad we meet your expectations! Hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 5 years ago

“Thanks good quality”

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Posted 5 years ago

Hello there Thank you so much for the feedback, we really appreciate it! Kind regards The Ratchet Shop

Posted 5 years ago

Hi there Thank you so much for taking the time to review our products. We appreciate it very much! Kind regards The Ratchet Shop

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews