The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast delivery, excellent piece of kit. Very pleased.”

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Posted 7 years ago

Thank you so much for such a great review, Its lovely to hear from our happy customers :-)

Posted 7 years ago

“Good customer services poor delivery company.”

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Posted 7 years ago

We are sorry that you didn't have a great experience with our courier company. We hope next time it will be better. Thank you for letting us know though and we have taken everything you said on board.

Posted 7 years ago

“Quick and easy on line shopping, and delivered within 2 days.”

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Posted 7 years ago

Hi Cindy many thanks for your great comments

Posted 7 years ago

Hi Cindy many thanks for your great comments

Posted 7 years ago

Thank you Cindy for your great review!

Posted 7 years ago

“Always the best quality and great prices”

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Posted 7 years ago

Thankyou Jason for your kind comments

Posted 7 years ago

Thank you Jason! We're so happy that you love our products.

Posted 7 years ago

“Easy to order and pay. Speedy delivery”

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Posted 7 years ago

Many thanks indeed for taking the trouble to give us such a great review

Posted 7 years ago

thanks for your great feedback ;-)

Posted 7 years ago

“Fantastic quality and service”

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Posted 7 years ago

Thank you for the great feedback we really appreciate it

Posted 7 years ago

Thank you for your lovely feedback!

Posted 7 years ago

“Great price, good quality and fast service. Thanks”

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Posted 7 years ago

thanks Steve for your kind words

Posted 7 years ago

“I've been buying lifting straps and slings from the Ratchet shop for years. I am very happy with the quality and they offer by fsr the best pricing. This is the first time I have used their website and mailorder and found both excellent.”

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Posted 7 years ago

Many thanks Sarah, we're so happy that we have been useful to you

Posted 7 years ago

“Fast deliver, great products at reasonable price and easy to order. What more do you want?”

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Posted 7 years ago

Bryan, many thanks for your great review

Posted 7 years ago

“Excellent....best prices I could find, goods arrived quickly”

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Posted 7 years ago

Many thanks for your kind words

Posted 7 years ago

“Easy to use website! Fast delivery”

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Posted 7 years ago

Cheers Emily for your kind words

Posted 7 years ago

“They came as promised on time”

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Posted 7 years ago

Thanks William, happy to have been of service

Posted 7 years ago

“I needed some new straps to tie down my mowing machines onto the trailer for my grass cutting business so having bought from the ratchet shop before I had no hesitation in going back to them. Their service and speed of delivery is excellent, like their products and I would have no problems with recommending them to anyone.”

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Posted 7 years ago

Thankyou Steve for your support

Posted 7 years ago

“Easy transaction fast dispatched and delivery no messing”

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Posted 7 years ago

Thank you Brendan for your great review we really appreciate it

Posted 7 years ago

“good quality product fast delivery very competitive prices”

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Posted 7 years ago

Thank you for your great review we are really happy that you had a great shopping experience with us. Best wishes Natasha

Posted 7 years ago

“I placed the order online, nice and easy to do, notification of order was prompt, delivered on time. I wish all online shopping was this easy. Thanks Nick”

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Posted 7 years ago

Hi Nick What a fantastic review! Thank you so much we really appreciate your kind comments. Best wishes Natasha

Posted 7 years ago

“the items were delivered on time and in good condition”

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Posted 7 years ago

Thank you for your great feedback :-)

Posted 7 years ago

“Fast delivery, takes 5 minutes to put together. Much better then the fully moulded version other's sell. Would certainly recommend the product to other drivers.”

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Posted 7 years ago

Thank you so much for your great review, its really helpful to have reviews like this on our site so people feel confident when online shopping with us so we really appreciate you taking the time to write. Many thanks Natasha

Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

Thank you Jean for your great review. Many thanks Natasha

Posted 7 years ago

“Excellent and prompt service”

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Posted 7 years ago

Hello Ed, we really appreciate you taking the time to give us your positive feedback. Thank you so much. Kind Regards, The Ratchet Shop

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews