The Ratchet Shop Reviews

4.8 Rating 3,146 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prompt service”

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Posted 8 years ago

Thank you Les for your feed back :)

Posted 8 years ago

“Fast prompt service & very competitive pricing for a quality product”

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Posted 8 years ago

Thank you for you're feed back Ian :) we are glad you are happy with the service

Posted 8 years ago

“Great product (lifting chain), price and service.”

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Posted 8 years ago

Thank you for your kind words Tim :)

Posted 8 years ago

“Just what I needed for my job. Thank you.”

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Posted 8 years ago

That is good to hear thank you Adrian :)

Posted 8 years ago

“Nice product and prompt delivery.”

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Posted 8 years ago

Thank you Ron, very kind of you.

Posted 8 years ago

“Very quick service. Thank you.”

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Posted 8 years ago

Thank you for you're feed back John!

Posted 8 years ago

“from placing the order to delivery first class service”

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Posted 8 years ago

We're very happy to hear that Susan! Thank you for your very kind feedback

Posted 8 years ago

“Fab service, easy to use website, good pictures and descriptions of products, good prices and high level of communication once order was placed, which arrived next day right on time as advised. Just wish everyone could provide this level of service life would be so much easier!”

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Posted 8 years ago

Thank you for the feedback Steve! So good to hear that, really appreciate it :)

Posted 8 years ago

“All went fine . Recomended”

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Posted 8 years ago

Thank you for your feed back :)

Posted 8 years ago

“Good price and delivery was on time.”

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Posted 8 years ago

Hi Roger, We are very happy to hear that! Thank you

Posted 8 years ago

“Item delivered as described on time. what more can i say.”

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Posted 8 years ago

Hi Jim, Thank you for your feed back, really appreciate it. x

Posted 8 years ago

“Very helpfull placed order 10.15 am items arrived midday the next day”

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Posted 8 years ago

We are very happy to hear that! Thank you Patrick x

Posted 8 years ago

We're very happy to hear that Patrick! Thank you for your kind feedback x

Posted 8 years ago

Thats great to hear Patrick! Thank you so much for your feedback x

Posted 8 years ago

“Very pleased as usual”

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Posted 8 years ago

Thank you so much Sue for your feedback x

Posted 8 years ago

“Excellent value & service as always.”

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Posted 8 years ago

Thank you David, very kind of you.

Posted 8 years ago

“Quality materials, delivered quickly and all at a very keen price. Whats not to like?”

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Posted 8 years ago

Exactly ;-) Thank you for your very kind feedback Ivor xx

Posted 8 years ago

“Excellent price and fast delivery, used 34 straps to hold the banner in place for our last show on BT sport.”

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Posted 8 years ago

Hi James, Thank you for your great feedback ! wow thats great to hear, if you have any pictures that you would like to share, we would love to use them on our social media. Many thanks James, Olivia

Posted 8 years ago

“The ordering system was easy to use and within 24 hours the items were at my door. The service throughout was efficient and quick. Has inspired confidence to use this company again and to recommend to others.”

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Posted 8 years ago

Hi Mike, Thank you so much for your kind feedback! We are very happy to hear that you were pleased with our service and products. Yes come back soon :-) x

Posted 8 years ago

“Ordered at 4pm and received the straps 10:15am next day.”

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Posted 8 years ago

Thank you for your review x

Posted 8 years ago

“great buy, speedy delivery”

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Posted 8 years ago

Thank you so much Kenny for your review

Posted 8 years ago

“Excellent quality products at very reasonable prices. I've been using Ratchet Shop for a few years now and have always been impressed with the range and quality of their items. Couple that with quick delivery via a decent courier (no Yodel or Hermes here) and its very hard to fault their service.”

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Posted 8 years ago

Hi Andrew, Thank you so much for your continued business over the years and your very kind feedback, it is so nice to read. We are very happy to hear that you are pleased with our service and our range of products :-) best wishes, Olivia

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,146 reviews