The Ratchet Shop Reviews

4.8 Rating 3,146 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered goods then emailed company straight away asking to delay dispatch until I was home. The message never got thro or ignored.”

Helpful Report

Posted 6 years ago

Hi there, We try to reply to all queries as fast as possible, we are sorry to hear you never received a reply but unfortunately we work on dispatching orders as quickly as possible to ensure all delivery's arrive as expected. Again, we apologise for not meeting your requirement but we do hope to hear again from you in the future. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Very good service”

Helpful Report

Posted 6 years ago

Hello, Thank you for leaving your review, we're pleased to hear you were happy with the service provided. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Really good service. Highly recommend.”

Helpful Report

Posted 6 years ago

Hi, We highly appreciate your recommendation and it's great to hear that you were happy with the service. We hope to hear again from you in the future! Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Very good straps and service”

Helpful Report

Posted 6 years ago

Hello, Thank you for leaving us your feedback, great to hear that the straps and the service we provided met your standards. We hope to hear again from you in the future. Kind regards, The Ratchet Shop.

Posted 6 years ago

“Parcel arrived on time and item as described”

Helpful Report

Posted 6 years ago

Hi, Thank for taking the time to leave your review behind, we're happy to hear that you are satisfied with the item and the delivery service. Kind regards, The Ratchet Shop.

Posted 6 years ago

Hi there, Great to hear that your parcel arrived as expected and the item met it's description. Thank you for leaving your feedback behind and we hope to hear again from you in the future. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“My chains arrived on time and are of good quality, should last me years”

Helpful Report

Posted 6 years ago

Hi Rob, Great to hear your chain got to you as expected, please do keep us updated on how you find them. Thanks for your review! Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Easy ordering,very efficient and great delivery time”

Helpful Report

Posted 6 years ago

Hi Stephen, It's great to hear you found ordering with us simple and found our service efficient. Thank you for taking the time to leave your review behind and we hope to hear again from you in the future! Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Great Service Highly Recommend”

Helpful Report

Posted 6 years ago

Hi Scott, Thank you for your recommendation, we're happy to hear you were satisfied with the service provided. We hope to hear again from you in the future. Kind Regards, The Ratchet Shop.

Posted 6 years ago

Hi Scott, Thank you for your recommendation and the review. It's great to hear you were happy with the service! Kind Regards, The Ratchet Shop.

Posted 6 years ago

“We have had many orders through the Ratchet Shop and would definitely recommend. Orders have always arrived on time and everything reasonably priced.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for your return custom and the recommendation, we highly appreciate it. It's great to hear that you're satisfied with our prices and the delivery service as it's something we work hard on to keep up. We look forward to working again with you in the future and thank you fer leaving your feedback behind for us! Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Very good company to do business with,”

Helpful Report

Posted 6 years ago

Hi Leon, Thank you for leaving your feedback behind we're glad to hear you were satisfied with the quality of our service. We all work forward to working again with you in the future. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Easy site to navigate and select products. Delivery very quick. Reasonable price Thankyou”

Helpful Report

Posted 6 years ago

Hi Paul, Thank you for leaving your feedback, we're great full to hear that you found the website easy and the prices met your standards as we work hard on keeping those at a competitive price. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“First class service”

Helpful Report

Posted 6 years ago

Hi Rod, Thank you for leaving your review behind, it's great to hear the service we provided met your expectations, we hope to hear again from, you in the future! Kind Regards, The Ratchet Shop

Posted 6 years ago

“Excellent service and delivery time was even early Good job 😀”

Helpful Report

Posted 6 years ago

Hi John, It's great to hear that the products got to you sooner than expected. We're glad you were happy with the service provided. Thank you for taking your time to leave your review behind, we highly appreciate it.

Posted 6 years ago

“Good value for the money Arrived on time, Would recommend”

Helpful Report

Posted 6 years ago

Hi Phillip, We're glad to hear you were happy with the price value of our products and that your order was delivered as you expected. Thank you for you recommendation and we hope to hear again from you in the future. Kind Regards, The Ratchet Shop.

Posted 6 years ago

Hi Phillip, It's great to hear you were happy with the price of our product and that it got to you on time. Thank you for your purchase and the recommendation! We all look forward to working again with you in the future. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Fast deliver and smooth web shop experience. Everything arrived as promised exactly as ordered”

Helpful Report

Posted 6 years ago

Hi Dan, It's great to hear that you had a positive shopping experience with us. We hope to hear again from you in the future, thank you for leaving your review! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Brilliant service!! very happy with the gear I bought "top class" I will definitely be back to buy from here!! Thanks very much for sorting me out so quick.”

Helpful Report

Posted 6 years ago

Hi Donald, We're glad to hear the Lowloader's met your standards and that you are satisfied with the quality! Thanks for your purchase and for the review, we look forward to working with you in the future. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Excellent on line shopping experience.. I have used ratchet shop before Postel cost could be a bit cheaper But all in all 9 out 10 & would highly recommend”

Helpful Report

Posted 6 years ago

Hi Peter, It's great to hear you had a positive shopping experience via our website. Thank you fro your return custom, we have worked over the years to have a reliable,quick and traceable postage system which is also next working day which does reflect on the price. Thank you for taking the time to leave us your feedback and we hope to hear again from you in the future! Kind regards, The Ratchet Shop,

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

Hi Dean, We're pleased to hear that you were satisfied with our service and we hope to hear again from you in the future, thank you for your purchase. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Very quick and efficient service at an exelent price.”

Helpful Report

Posted 6 years ago

Hi William, Thank you for taking the time to leave us your feedback. We're happy to hear you were satisfied with our product pricing as this is something we work hard on. We look forward to hearing again from you in future. Kind regards, The Ratchet Shop.

Posted 6 years ago

“Great straps. Great service. Will use them again for sure.”

Helpful Report

Posted 6 years ago

Hi Nigel, Thank you for taking the time to leave your review, we're grateful to hear that our straps and service met your standards. We look forward to working with you again in the future! Kind Regards, The Ratchet Shop.

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,146 reviews