The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional. Would seriously recommend The Rachet Shop to anyone. Straps really good quality.”

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Posted 5 years ago

Hello, First of all thank you so much for taking the time to give us your feedback, it's highly appreciated. We are so glad to hear you were happy with all aspects of the service and that our product met your standards. We're very grateful for your recommendation and we look forward to working with you again in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Quick dispatch of order.”

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Posted 5 years ago

Hi Robert, It's great to hear that the service you have received was fast and met your standards, here at the ratchet shop we take great pride in the service we are able to offer for our customers. Thank you for leaving us your review and hope to hear again from you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Great service and quick dispatch very impressed with service thank you Martin Mark Lilly Garages”

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Posted 5 years ago

Hi Martin, Thank you so much for taking the time to provide us with your feedback. We are so glad to hear you received a speedy service. We are looking forward to hear again from you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Quick service. Good product at competitive price. Will use again.”

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Posted 5 years ago

Hello Sarah, We are so glad you were happy with the service offered as this is something we continuously work hard on. It's great to hear that our product met your requirements. We are looking forward to hearing again from you in the future and thank you for the review! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Great for order delivery, but if product quality was rated alone it would be one or two stars, since all four ratchets were distorted to some degree, apparently before packing. Considering the rock-bottom cost I straightened them out myself rather than the trouble of returning them - working perfectly now”

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Posted 5 years ago

“used you b4, as usual very good”

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Posted 5 years ago

Hello, Thank you for your feedback and repeated custom. We are glad to hear you were satisfied with our service. We hope to hear again from you soon. Kind regards, The Ratchet Shop.

Posted 5 years ago

“Very prompt delivery, excellent quality at a competitive price.”

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Posted 5 years ago

Hello, Thank you for your kind words. We work hard to have some of the best products around, so it is nice to hear your positive feedback. We hope to hear again from you very soon! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Easy to use website and stock delivered next day”

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Posted 5 years ago

Hello, Thank you for taking the time to provide us with your feedback. We are glad you found our website easy to use and hope the ratchet strap met your standards. We hope to hear again from you soon! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Great ratchets”

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Posted 5 years ago

Hello. Thank you for dropping us your feedback, we are glad to hear that you were satisfied with our product. We hope to hear again form you soon! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Great Service I wouldn’t hesitate to do more business with the Ratchet Shop”

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Posted 5 years ago

Hi David. Thank you for taking the time to leave us your feedback. We are so glad to hear that our service met your standards as this is something we work hard to be the best that we can be. We are looking forward to working with you again in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Top product, no hassle, delivery spot on everything has promised - would highly recommend.”

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Posted 5 years ago

Hello Patrick. Thank you for leaving us your review. We are glad to hear that the ratchet strap met your standards and that you found our service hassle free. We highly appreciate the recommendation and hope to hear back from soon! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Absolutely perfect service every time.”

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Posted 5 years ago

Hi Tansy, Thank you for the kind words, we take great pride in receiving feedback such as yours. We are glad the sling met your standards and we look forward to hearing again from you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Excellent service, fully recommend.”

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Posted 5 years ago

Hello Alan, Thank you so much for leaving us your review. We are glad to hear our service met you standards and we highly appreciate the recommendation. We look forward to working with you again in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Turned up fast good solid rachets”

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Posted 5 years ago

Hello, Thank you for your feedback. We are happy to hear our service and product met your requirements and we look forward to hearing again from you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“have not arrived as yet have email 3 times and only got asked for my order number 3 day ago so no not a good service as yet, the price was right As for Q or delivery I can only say poor...”

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Posted 5 years ago

“Great product, very quick delivery”

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Posted 5 years ago

Hello, Thank you for leaving us your feedback, we are glad to hear the ratchet strap met your standards. We hope to hear gain form you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Efficient , arrived next day .”

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Posted 5 years ago

Hi Silvia, Thank you for taking your time to leave us your feedback. We are glad you found our service efficient as we always work hard to be the best that we can be. We hope to see you again soon! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Good price, speedy delivery and order confirmation received so would recommend and use again”

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Posted 5 years ago

Hi Garry, Thank you for your feedback. We are happy to hear that you were satisfied with all of the aspects of the service that we provide. We look forward to working with you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Hi Paul, We are grateful for you taking the time to give us feedback. Glad to hear you were satisfied with the service we provide and we hope to hear from you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“I was unsure which product I required. Contacted Sam at the ratchet shop who couldn’t have been more helpful. I took the advice he offered and received my goods next day. Outstanding customer service! 5 STARS ⭐️⭐️ ⭐️ ⭐️ ⭐️”

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Posted 5 years ago

Hi Graham, Thank you for taking the time to share your experience. We are glad you were satisfied with the service provided by our member of staff. We hope to hear from you again soon! Kind regards, The Ratchet Shop.

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews