The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 7 years ago

Hello Andy, thank you for such positive feedback. We try to ensure that our customers receive the great service they deserve. Kind Regards, The Ratchet Shop

Posted 7 years ago

“Always provide a great product and dispatched quickly”

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Posted 7 years ago

Hello Dan, many thanks for writing us such a great review, we really appreciate it. We are very pleased to hear that you are so happy with the quality of the products you've received and the speed of dispatch. Kind Regards, The Ratchet Shop

Posted 7 years ago

“A quality product at a good price with superfast delivery. What more could you ask for?”

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Posted 7 years ago

Hi Tony, thank you so much for taking the time to leave such a positive review. We're very pleased to hear that you are so happy with the quality of your Cam Buckle and the speed of the delivery. Kind Regards, The Ratchet Shop

Posted 7 years ago

“Quality product , easy access to website and very good delivery service”

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Posted 7 years ago

Hi John, Thank you for your feedback its always extremely helpful to know how our customers find our website when placing orders. We are very happy that you found the whole process smooth as that is our ultimate aim for online shopping our products. Thank you again, best wishes Natasha

Posted 7 years ago

“Quick Delivery”

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Posted 7 years ago

Many thanks for taking the time to leave your positive review. Best Wishes The Ratchet Shop

Posted 7 years ago

“good quality, fast delivery and fantastic prices”

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Posted 7 years ago

Thank you so much for your positive feedback. Best wishes Natasha

Posted 7 years ago

“Good product, Good value Good service including quick delivery”

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Posted 7 years ago

Thank you so much for taking the time to write to us with such great feedback we really appreciate it. Many thanks Natasha

Posted 7 years ago

“Two leg lifting chain - Fast delivery. Quality product. Pleasure to use. First job went without a hitch. Very pleased.”

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Posted 7 years ago

Hi Paul. Thank you so much for your great review. I will let the guys know in the chain department how pleased you are they will be happy to hear this. Thank you again for your great feedback. Best wishes The Ratchet Shop Team

Posted 7 years ago

“the right products at a good price with excellent service”

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Posted 7 years ago

Thank you Chris for your great review, we really appreciate it. Best wishes The Ratchet Shop Team

Posted 7 years ago

“The product is good quality was easy to fit, will use it soon. Thanks.”

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Posted 7 years ago

Thank you for taking the time to write to us, we love to receive great feedback and to know we are delivering the service we aim for to our customers. Best wishes The Ratchet Shop Team

Posted 7 years ago

“just what I wanted”

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Posted 7 years ago

Hello, thank you for taking the time to write your review. We're pleased to hear that you are happy with your 2000kg x 6m ratchet strap!!

Posted 7 years ago

“The product is not as robust as it looked on the website will only be good for light use.”

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Posted 7 years ago

Hi Mike We are sorry to hear you weren't happy with your order. We have not previously had this feedback and are normally praised for our quality. Everything is rigorously tested and conforms to the strict European Standard so I assure you the ratchets will lift the WLL they are sold at. If you have any further questions please don't hesitate to contact us on 01638731608. Best wishes Natasha

Posted 7 years ago

“The Ratchet are a very good quality l had them to strap things down in the Orkney winds that we are having”

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Posted 7 years ago

Hello Alan, thank you for taking the time to write such a great review. We're very pleased to hear you are so happy with the ratchet straps you ordered

Posted 7 years ago

“Fast delivery good quality Will definitely use ratchet shop again”

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Posted 7 years ago

Hello Peter, thank you so much for taking the time to write such a great review

Posted 7 years ago

“met them at royal welsh so re ordered through internet”

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Posted 7 years ago

Hi Ian, Great to meet you at the Royal Welsh. Shawn and Paul really enjoy meeting our customers face to face throughout the year whilst exhibiting and we very are happy to hear you are now a repeat customer of ours. We hope to see you again soon. Best wishes Natasha

Posted 7 years ago

“...........”

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Posted 7 years ago

“Great prices, fantastic website with helpful product info and videos. Very quick delivery. What more coild you want. Well done. More internet companies need to follow their lead.”

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Posted 7 years ago

Hello, thank you so much for taking the time and the effort to write such an amazing review!! We're very pleased to hear you're so happy with the website and all the information available on there

Posted 7 years ago

“Good products, reasonable price and reliable delivery.”

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Posted 7 years ago

Hello Malcolm, thank you so much for taking the time to write such a great review

Posted 7 years ago

“Package arrived in 3 days even with all christmass mail, looks to be a quality product have not uesd it yet will let you know in 6 mts.”

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Posted 7 years ago

Hello Ian, thank you for taking the time to write your great review.

Posted 7 years ago

“Order was dispatched quickly and staff were helpful when I called about the delivery.”

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Posted 7 years ago

Hello, thank you so much for taking the time to write such a lovely review

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews