The Ratchet Shop Reviews

4.8 Rating 3,149 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on great gear great value”

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Posted 3 years ago

Thanks for supporting our business and for being such a loyal customer, James. Kind Regards, Joseph Green

Posted 3 years ago

“Quality at a good price I always buy the 6 ton ratchet range”

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Posted 3 years ago

Thank you for your review, Ryan, your kind words mean a lot to us. Kind Regards, Joseph Green

Posted 3 years ago

“Yes you've done it again ! 5 out of 5 for quality, value and service. Have now used the Ratchet Shop on numerous occasions for straps,slings and chains and they have yet to disappoint.”

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Posted 3 years ago

Thank you so much for your generous feedback, Angus. Hope to see you again soon. Kind regards, The Ratchet Shop

Posted 3 years ago

“Prompt efficient service”

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Posted 3 years ago

Hi there! Thank you for your kind feedback, your words are very much appreciated. Have a great day! Kind regards, The Ratchet Shop

Posted 3 years ago

“Very pleased with the service . Thankyou very efficient .”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Kind regards, Joseph Green

Posted 3 years ago

“went right through on good price and then find a shipping and postage are added dont get fooled people . alot cheaper on amazon”

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Posted 3 years ago

Hi there, We've never hidden the fact we charge delivery, If anything we offer free delivery on orders of £100 (Excl. VAT). Kind Regards, The Ratchet Shop

Posted 3 years ago

“Excellent products, many thanks”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Kind regards, The Ratchet Shop

Posted 3 years ago

“good value”

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Posted 3 years ago

Thank you for the 5-star rating. Kind Regards, The Ratchet Shop

Posted 3 years ago

“Fast reliable service excellent product”

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Posted 3 years ago

Thank you for the 5-star rating. Kind Regards, The Ratchet Shop

Posted 3 years ago

“Good selection ofexcellent items at reasonable prices and very prompt service. Would highly recommend this seller.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Kind regards, The Ratchet Shop

Posted 3 years ago

“Super fast delivery, and easy to purchase online.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Kind Regards, The Ratchet Shop

Posted 3 years ago

“First class service, easy to place online order even for a dinosaur like me, delivered within 24 hours exactly as described. Slipperies are so versatile, can also be used as mini ramps for lowered cars. Excellent. T.”

The Ratchet Shop 5 star review on 29th April 2022

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Posted 3 years ago

Tony, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Kind Regards, The Ratchet Shop

Posted 3 years ago

“Very good service. I called on the phone to seek advice. Very helpful and knowledgeable. They called me back when requested. The Auto-Retractable Ratchet Tie Down arrived quickly and was perfect for the job. Good value.”

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Posted 3 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Kind Regards, The Ratchet Shop

Posted 3 years ago

“excellent service great product recommend to any one”

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Posted 3 years ago

Thanks for supporting our business and for being such a loyal customer, John. Kind Regards, The Ratchet Shop.

Posted 3 years ago

“Very good quality products, and fast delivery, certainly a five star service”

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Posted 3 years ago

Thank you for your review Richard Baverstock, your kind words mean a lot to us as a company. Kind regards, The Ratchet Shop.

Posted 3 years ago

“Great product as always can't fault them at all”

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Posted 3 years ago

Thank you so much for your generous feedback, Karl. Hope to see you again soon. Kind regards, The Ratchet Shop.

Posted 3 years ago

“Very Good product well made and excellent for the price and use. Would highly recommend!!!!”

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Posted 3 years ago

Hi Peter! Thank you for your kind feedback, your words are very much appreciated. Have a great day! Kind Regards, The Ratchet Shop

Posted 3 years ago

“spot on, item arrived next day, very happy”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Kind Regards The Ratchet Shop.

Posted 3 years ago

“Excellent bit of kit. 6m drop block and tackle. Really has made a difference to our workshop.”

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Posted 3 years ago

We are so grateful for your 5-star review. If in any need of more information please don't hesitate to give us a call! Kind Regards, The Ratchet Shop.

Posted 3 years ago

“Delays in receiving the order. Advised the order was dispatched but wasn't actually dispatched until the following day. Next day delivery....... wasn't next day! When there is so much competition for business, not providing the service promised leads me to look elsewhere for the next order.”

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Posted 3 years ago

Colin G, We truly apologise for this, Could we please have an order number so we can look into this for you? Normally all orders are delivered & received at the correct time depending on the post code. Kind Regards, The Ratchet Shop.

Posted 3 years ago

The Ratchet Shop is rated 4.8 based on 3,149 reviews