The Ratchet Shop Reviews

4.8 Rating 3,145 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,145 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was exceptionably prompt and the ratchet I ordered was perfect for the task.”

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Posted 3 years ago

Douglas, Thanks for sharing your rating with us and the community. Kind Regards, The Ratchet Shop.

Posted 3 years ago

“All good as usual”

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Posted 3 years ago

We really appreciate you taking the time to share your experience with us. Kind Regards, The Ratchet Shop.

Posted 3 years ago

“excellent service good quality straps,delivered on time well done”

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Posted 3 years ago

Thank you so much for your kind words, William Payton. Kind Regards The Ratchet Shop.

Posted 3 years ago

“Superb quality and reasonable price Very pleased”

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Posted 3 years ago

Graham, we're glad to hear that the quality met your needs as well as you're very pleased. Please contact us if need any more information. Kind Regards, The Ratchet Shop

Posted 3 years ago

“very good product, will be excellent for holding down my caravan awning”

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Posted 3 years ago

If we can be of more assistance in the future please don't hesitate to get in touch. we're happy to hear that they met your standards. Kind Regards The Ratchet Shop

Posted 3 years ago

“Ordered 4 small ratchets for a project. They arrived on time and are exactly as described. Pleased with this product.”

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Posted 3 years ago

Graham Rodger, Thanks for your review! We are pleased to hear that you are satisfied with your experience. If in need of anymore help then please contact us. Kind Regards The Ratchet Shop

Posted 3 years ago

“I bought 6 straps and they arrived quickly and as described. The bag they were in was a bit split, but all of the contents were fine. I haven't used the straps yet, but they look great.”

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Posted 3 years ago

Nikki, We're thankful to hear that the straps were up to standards! If need of anymore assistance, please contact us :) Kind Regards, The Ratchet Shop

Posted 3 years ago

“Have used many times. Items are great quality with good service and delivery. Thank you”

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Posted 3 years ago

Neil, Thanks a bunch for your review! If we can be of more assistance in the future please don't hesitate to get in touch. Kind Regards The Ratchet Shop

Posted 3 years ago

“First time ordering with this business and everything was first-rate. Thank You. Team Efoam”

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Posted 3 years ago

Mohammed, Thanks a bunch for your review! We are pleased to hear that you are satisfied with your experience. Kind Regards The Ratchet Shop

Posted 3 years ago

“Great service and products at a great price”

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Posted 3 years ago

Hi Mike, Thanks a bunch for your review! We are pleased to hear that you are satisfied with your experience. If we can be of more assistance in the future please don't hesitate to get in touch. Kind Regards The Ratchet Shop

Posted 3 years ago

“Next day delivery, well packaged, great service.”

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Posted 3 years ago

Hi there, We're glad you enjoyed our service & experience. If we can help in the future please do get in touch with one of our team members to assist you even further. Kind Regards The Ratchet Shop.

Posted 3 years ago

“good and efficient service”

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Posted 3 years ago

Hi there Stewart, We are very appreciative of your custom and if we can help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 3 years ago

“Very nice shoes and sandals i like very much”

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Posted 3 years ago

“Ordered product with next day delivery has still noit turned up, have heard nothing from them and no reply to my e mail”

Helpful Report

Posted 3 years ago

Hi John, Sorry to hear about your delay on your delivery, we have since checked our couriers delivery log. We can tell this was delivered a few days after the order was placed. Due to this order being placed in our courier's peak period, there was some unseen delays, apologies for any inconvenience caused. Kind Regards The Ratchet Shop.

Posted 3 years ago

“Perfect Straps”

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Posted 4 years ago

Hi, we are extremely satisfied to hear that you are content with the assistance that our staff has given you. In the event that we can do whatever else to help kindly reach out. The Ratchet Shop.

Posted 4 years ago

“Simple website, quality 5 ton products with speedy delivery. All you could ask for from a business. Will use again.”

Helpful Report

Posted 4 years ago

Hello There, we are very pleased to hear that you are happy with the service that our staff has provided you. If we can do anything else to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“It was quick and easy to order the product”

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Posted 4 years ago

We're glad to hear that you had great service from our team. We hope to hear from you again! Kind Regards The Ratchet Shop.

Posted 4 years ago

“postage is to expensive and you have the star reviews icon on the left side which is where a lot of the buying information is. also you have an other icon which looks like a phone which again is a across information.”

Helpful Report

Posted 4 years ago

Hi there, what platform are you viewing this on? Either mobile, tablet, laptop, or pc? We currently don't have any issues with this as such. We have our website which is compatible with all devices as far as we're aware. The phone icon is 'Whatsapp' live chat centre. If you're on a mobile device and scrolling down I can see how the Phone icon can cover information however, simply scroll out of the way.

Posted 4 years ago

“the thing keeps getting in the way when you want to read the page you move down it moves down I wanted to read the speck but give up so you had it for my sales buy”

Helpful Report

Posted 4 years ago

Hi there, I'm sorry to hear you've had an issue with the website, we'd love to hear your feedback to see how we can resolve this issue. Contact us at info@theratchetshop.com I apologise you haven't been able to purchase the goods you required. We hope we can help you in the near future. Kind Regards Theratchetshop.

Posted 4 years ago

“I found the website very easy to navigate and quickly found what I was looking for delivery was prompt and on time”

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Posted 4 years ago

Hi There Darren, We have just had a new Website implemented so to hear that you have had such a seamless experience already is great news! We are very appreciative of your custom and if we can help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,145 reviews