The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and service, thank you from Pallet Trucks Direct”

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Posted 6 years ago

Hi Ian many thanks for taking the trouble to give us such a great review. We're delighted you are happy with the straps

Posted 6 years ago

“Took two weeks to come but they are what we kneed well done.”

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Posted 6 years ago

HI John many thanks for giving us your review. Ive checked the delivery. We sent the straps out last Wednesday March 28th just before the Easter Break. Hermes the economy delivery did attempt to deliver on the Saturday but obviously your company was closed for Easter. However they did deliver successfully yesterday which is great news kind regards

Posted 6 years ago

“1000KG MINI RATCHET WITH HOOKS 4.5M These are fantastic value. Very sturdy metal work. Far far superior to any you see on Ebay for a similar price. Quick and efficiently delivered. One point to note is the padded packet the ratchets were sent in was quite 'lightweight' and had split with a gaping hole at the end where one of the ratchets tried to make off for a life on it's own. A bit of internal bubble wrap or a few more wraps with a tape gun would help here enormously. Thumbs up for the ratchet shop, totally recommended and I will be back if I need more. Thanks, Dave.”

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Posted 6 years ago

Hi Dave many thanks indeed for taking the trouble to give us such a great review. I've noted what you've said about the packaging and brought this to the attention of the packers. The 1000kg mini ratchets are a hugely popular product as they fulfil so many needs Thank you so much for purchasing them from us

Posted 6 years ago

“Good service”

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Posted 6 years ago

HI John many thanks indeed for your great review

Posted 6 years ago

“Great product and fast service”

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Posted 6 years ago

Hi Roger many thanks for your kind review and we're delighted you're happy with the Easy Winder

Posted 6 years ago

“fast delivery - even on a bank holiday”

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Posted 6 years ago

Many thanks for your kind review and we hope you had a great Easter break

Posted 6 years ago

“Couldn't find what I wanted until I can across this site. Got exactly what I wanted and at a fair price. Fast service.”

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Posted 6 years ago

HI we're delighted that you came across our website and you're happy with our service and products. Hope youre having a great Easter

Posted 6 years ago

“Good range of products, looped straps very useful, quick delivery.”

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Posted 6 years ago

#thanks for your great review Brian and Happy Easter!

Posted 6 years ago

“Easy to deal with good prices for bulk buys”

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Posted 6 years ago

Many thanks for your kind review. Hope you're having a great Easter

Posted 6 years ago

“Very quick to process and deliver.”

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Posted 6 years ago

Many thanks for taking the time to give us such a positive review. Have a good Easter

Posted 6 years ago

“I WROTE TO YOU ASKING IF I COULD RETRURN THIS ITEM AS IT WAS TOO BIG FOR THE JOB. IT WOULD BE APPRECIATED IF YOU COULD SEND ME A RETURNS SLIP”

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Posted 6 years ago

Thankyou for your review. I havent personally received your request to return the item. We do not have returns labels. If you send the item back to us with a copy invoice, on receipt of the order we will then refund you back to your card The item must still be in its original packing and unused kind regards Ann

Posted 6 years ago

“prompt service, easy to deal with, helpful on phone. would highly recommend”

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Posted 6 years ago

Many thanks for your reivew Nigel and have a Great Easter weekend

Posted 6 years ago

“Good online ordering and quick delivery”

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Posted 6 years ago

Many thanks Stephen for your great review. Happy Easter

Posted 6 years ago

“Excellent Service from Order to Delivery.”

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Posted 6 years ago

Thanks Steve for your great review and Happy Easter

Posted 6 years ago

“Excellent price”

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Posted 6 years ago

Many thanks for your kind review Ronnie

Posted 6 years ago

“Easy to navigate site. Reasonable price & speedy delivery.”

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Posted 6 years ago

Thanks Jane for your great review

Posted 6 years ago

“Fast servise”

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Posted 6 years ago

Many thanks for taking the trouble to give us your review

Posted 6 years ago

“Great range of quality products at good prices, with quick delivery.Will certainly use again”

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Posted 6 years ago

Hi thanks for taking the trouble to give us such a great review. We're happy to have been of service

Posted 6 years ago

“I was, pleasantly, surprised at the quality of the strap I purchased. I only wanted to secure a dinghy to a trailer. What I got looks as if it would secure the Queen Mary!”

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Posted 6 years ago

Hi David many thanks for your great review, we're delighted that you're happy with the strap and its capacities!

Posted 6 years ago

“quick efficient service”

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Posted 6 years ago

Many thanks indeed for your kind review

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews