The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came faster than expected and is all good quality, can't ask for anything more”

Helpful Report

Posted 7 years ago

Hi there Glad to hear our speedy service exceeded your expectations! We are so grateful you took the time to leave your feedback. Hope to hear from you again soon! Best wishes The Ratchet Shop

Posted 6 years ago

Hello! So glad to hear you had a positive experience at The Ratchet Shop. Thank you so much for sharing! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service. Product arrived promptly.”

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Posted 7 years ago

Hello Peter Glad to hear you had swift and efficient service at The Ratchet Shop. We hope to see you again very soon! Kind regards The Ratchet Shop

Posted 6 years ago

“I have used The Ratchet Shop a couple of times before and once again they have been able to supply quality goods, delivered on time and at excellent prices. Many thanks once again”

Helpful Report

Posted 7 years ago

Hi Tom So glad to hear that you are always well taken care of when you shop with us. We hope to see you again very soon and thank you so much for sharing your feedback. Kind regards The Ratchet Shop

Posted 6 years ago

“Very good products. Excellent, prompt service”

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Posted 7 years ago

Hello there Thank you so much for the feedback! We appreciate you taking the time to share your experience. Kind regards The Ratchet Shop

Posted 7 years ago

“Needing a new set of ratchet tie downs, I naturally turned to the net. What a minefield of un certified poorly constructed and expensive options, when compared to a company such as The Ratchet shop. Web site easy to navigate and find the straps fit for my purpose. Even including postage finished up cheape than many of the “unbranded “ options. Speedy deliver. Quality product. Excellent service. Well done.”

Helpful Report

Posted 7 years ago

Hello Robert We try our very best to remain competitive while making sure we never compromise on quality. So glad to hear that we came out on top against our competitors. Thank you so much for your feedback. We value your opinion. Hope to see you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Order filled on time and received as stated date. Will use again”

Helpful Report

Posted 7 years ago

Hi! Thank you for the feedback. We look forward to seeing you again! Kind regards The Ratchet Shop

Posted 7 years ago

Hello there Thank you so much for sharing your experience, glad we meet your expectations! Hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 7 years ago

“Thanks good quality”

Helpful Report

Posted 7 years ago

Hello there Thank you so much for the feedback, we really appreciate it! Kind regards The Ratchet Shop

Posted 7 years ago

Hi there Thank you so much for taking the time to review our products. We appreciate it very much! Kind regards The Ratchet Shop

Posted 7 years ago

“A straightfoward business that I found most helpful”

Helpful Report

Posted 7 years ago

Hello Mr Perkins We are so glad to hear this. We always strive to make our customer experience quick, simple and effective. We hope that we are able to assist you again very soon. Kind regards The Ratchet Shop

Posted 7 years ago

“Quick prompt service already recommended to others”

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Posted 7 years ago

Hi Malcolm Thank you so much for the recommendation, we really appreciate your feedback. Great to hear you had a positive experience with us. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Always very happy with the service I receive As always super fast delivery What more does anyone want 5 star service”

Helpful Report

Posted 7 years ago

Hi Ivan Thank you so much for the kind words. We are very grateful for loyal customers like you! Hope to heat from you again soon. Kind regards The Ratchet Shop

Posted 7 years ago

“Quick delivery, good quality ratchets and straps, when ordering note that the total length of the strap includes the ratchet.”

Helpful Report

Posted 7 years ago

Hi Joe We really appreciate your feedback! Thank you so much for the review! Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Fantastic value, product feels good quality and delivery was fast. Thankyou.”

Helpful Report

Posted 7 years ago

Hi Wayne Thanks so much for taking the time to leave a review. Glad you are happy with the quality of our products, we use only the best materials to provide a product which is both safe and affordable. We hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 7 years ago

“As soon as we placed the order it was packed and shipped we received it the next day 24 hours from order to delivery excellent.”

Helpful Report

Posted 7 years ago

Hello! Thanks for sharing your experience! We do our best to provide a speedy service, sounds like you got just that! We hope to hear from you again very soon, perhaps we can aim for 23 hours on the next order ;) Have a great weekend! Kind regards The Ratchet Shop

Posted 7 years ago

“good product - great price - excellent delivery. would use again”

Helpful Report

Posted 7 years ago

Hello Nigel So glad to hear that were happy with your products and our pricing. We value your feedback and appreciate you leaving this review. We hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 7 years ago

“very quick service”

Helpful Report

Posted 7 years ago

Hi there Thank you so much for taking the time out of your busy schedule to review our service. So glad our staff were quick in getting your order out to you. We hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Easy to find products, good quality and quick delivery”

Helpful Report

Posted 7 years ago

Hi Robin Thank you so much for the feedback, we value your opinion and your business very much. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Goods arrived very promptly and as expected. The ratchet straps I ordered seemed amazingly good value; each one had a certificate!”

Helpful Report

Posted 7 years ago

Hello there Thank you so much for taking the time to leave this review. We appreciate your feedback. So glad to hear that you are happy with your purchase. We now provide all of our ratchets with certificates so that you have all in order for your appropriate inspections! We hope to hear from you again very soon. Kind regards The Ratchet Shop

Posted 7 years ago

“Excellent products and quick delivery”

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Posted 7 years ago

Hello there Thank you so much for your review. We really appreciate your feedback. See you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Product was very good and service was excellent would recommend”

Helpful Report

Posted 7 years ago

Good afternoon Harold Thank you kindly for taking the time to rate our goods and services. So glad to hear you had a positive experience with us. Hope to assist you again very soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Great products, great service”

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Posted 7 years ago

Hello Simon Thank you for taking the time out of your busy schedule to leave your feedback. We appreciate your opinion and your business very much. Hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews