The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the Ratchet Shop Never let us down Well done all.”

Helpful Report

Posted 6 years ago

Hello Mick Thank you so much for being a loyal customer, we will keep up the good work. We appreciate you sharing your experience! Best wishes The Ratchet Shop

Posted 6 years ago

“I am very pleased how easy it was to order from your website. The goods were delivered on time and I am very pleased with them. Thank you.”

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Posted 6 years ago

Hi Alan Thanks so much for sharing your experience. So glad to hear you find our website user-friendly and everything went according to plan. See you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Great selection of quality at great prices and fast delivery”

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Posted 6 years ago

Hi John Thanks so much for taking the time to share your experience, we really appreciate your business! Kind regards The Ratchet Shop

Posted 6 years ago

“Easy to use website. Excellent service. Thank you.”

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Posted 6 years ago

Hi there Thank you so much for taking the time to rate our service, it is greatly appreciated! Kind regards The Ratchet Shop

Posted 6 years ago

“Brilliant company to deal with within 2 days order delivered,spot on 👍🏻”

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Posted 6 years ago

Hi Kieran So glad to hear your products arrived in good time! Thanks for the review. Hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“Much cheaper than anyone else I could find. Easy to use, clear web site and ordering process and fast delivery. Many thanks.”

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Posted 6 years ago

Hello there Thank you so much for your feedback! We pride ourselves on quality products at competitive rates. So glad we could meet your needs. Hope to assist you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service,first class,very prompt.”

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Posted 6 years ago

Hi Clive Thanks so much for taking the time to leave a review, we so appreciate your feedback! Hope to assist you again in the near future. Kind regards The Ratchet Shop

Posted 6 years ago

“When I get the goods I will send a comment”

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Posted 6 years ago

Hello Alan I believe you have now received your product. We apologise again for the delay and inconvenience caused! Kind regards The Ratchet Shop

Posted 6 years ago

“I'm glad you sent me this email - I was about to phone you. I didn't even get a confirmation email from you to reply to. Product seems good, delivery was good, but I can't for the life of me get it to work! There is a small, very quick, video on your website. The man says: "Feed the webbing strap through the buckle". As if it's simple, easy and straightforward to do. I am unable to. I will look on youtube for some helpful instructions”

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Posted 6 years ago

“Superb company. They delivered early next day as stated. Product was immaculate upon arrival.”

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Posted 6 years ago

Hi Tom Thank you for the kind words! So glad to hear you received great service. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Speedy service great units”

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Posted 6 years ago

Hi Gerald Happy to hear your order came in good time and was just what you needed. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Good product, arrived on time, what more can you ask”

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Posted 6 years ago

Hello! Thank you so much for your feedback, we really appreciate it. Happy to hear you had a positive experience. Kind regards The Ratchet Shop

Posted 6 years ago

“Good quality product & price very pleased. Staff very helpful.”

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Posted 6 years ago

Good day Mr Frantom So glad our staff took care of you and you had a positive experience at The Ratchet Shop. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“SUPER FAST DELIVERY OF PURCHASE...QUALITY PRODUCT...FIRST CLASS COMPANY...”

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Posted 6 years ago

Hello Graham We so appreciate you taking the time to leave a review. So glad to hear that you had a positive experience! Hope to hear from you again soon, Kind regards The Ratchet Shop

Posted 6 years ago

“Good quality product, very prompt delivery”

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Posted 6 years ago

Hi James Thanks for the review! Thrilled that our products suited your need and you received it in good time. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Great service and fast delivery time. First choice for straps.”

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Posted 6 years ago

Hi Keith Thanks for the positive feedback! We pride ourselves on good quality straps at great prices, glad you agree! Kind regards The Ratchet Shop

Posted 6 years ago

“Great value and good quality, we go through a fair amount of ratchet straps so its handy to have a supplier like The Ratchet Shop that's set up to respond quickly with a value for money strap.”

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Posted 6 years ago

Hello Andrew Thank you so much for taking the time to leave a review. So great to hear that you have had a positive experience and we hope to work with you again soon! Kind regards Gina Gordon

Posted 6 years ago

“Good quality. arrived on time, well packaged”

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Posted 6 years ago

Hello there Thanks so much for the kind review! Kind regards The Ratchet Shop

Posted 6 years ago

“Ratchets work very well, although simple instructions on how to thread them would have helped. Arrived promptly and good value”

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Posted 6 years ago

Hello Andrew Thanks so much for the feedback. Did you have a look at our ratchet video on our website? Would love to know if you found it helpful or if it could be a bit more comprehensive! You can find the video under the image on all ratchet strap items. Kind regards The Ratchet Shop

Posted 6 years ago

“Really good product and despatch on time arrived on time.i would recommend this company”

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Posted 6 years ago

Hi Kec So glad to hear you had a positive experience. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews