The Ratchet Shop Reviews

4.8 Rating 3,136 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice of what we wanted at very good prices with quick delivery, what else can you want? Definitely recommend and will use again!”

Helpful Report

Posted 6 years ago

Hello there So great to hear you had such a brilliant experience! Thank you for sharing this. We appreciate your business very much and hope to hear from you again soon. Best wishes The Ratchet Shop

Posted 6 years ago

“Good quality product, excellent quick delivery, no issues, great to deal with.”

Helpful Report

Posted 6 years ago

Hi John Thanks so much for taking the time to leave a review, we appreciate it! Sounds like you had a great experience which is what we strive for! Have a fantastic day. Kind regards The Ratchet Shop

Posted 6 years ago

“Straps of great quality delivery really quick and will be back for more”

Helpful Report

Posted 6 years ago

Hello Steph Thank you so much for taking the time to review our service. We pride ourselves on excellent quality products with a quick turnaround time so I'm glad to hear you received great service. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Hi, good company to deal with, bought 5 ratchet straps well chufted”

Helpful Report

Posted 6 years ago

Hi Chris Thanks for shopping with us! Glad to hear you received great service. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service and product”

Helpful Report

Posted 6 years ago

Hi there Thank you so much for taking the time to review your experience with us. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Prompt service, good communication by phone and email enquiry, my second purchase and will continue to use them.”

Helpful Report

Posted 6 years ago

Hello Mick So glad to have you back shopping again! Looking forward to assisting you in the future. Thank you for sharing your experience. Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service however if id known dpd were the courier i would went elsewhere as i still don't have my goods despite requesting a new delivery address on 4 occasions”

Helpful Report

Posted 6 years ago

Hello there So sorry to hear about this. I have had a look into it and I see a request was made to deliver to neighbour after a couple of missed attempts. DPD has confirmed that they will make another attempt to your neighbour tomorrow. If you have a specific neighbour, perhaps let them know and give us a ring and I can add this to your delivery details. Please do let us know if your parcel is not with you tomorrow. Kind regards The Ratchet Shop

Posted 6 years ago

“Easy shopping”

Helpful Report

Posted 6 years ago

Hello there Thank you so much for taking the time to review your experience! Hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“Ordered my ratchet straps late afternoon and they were delivered by 10am the next morning, fantastic service would highly recommend. Straps were perfect for what we required”

Helpful Report

Posted 6 years ago

Hi Debbie Wow! Sounds like the staff took great care of you, we will have to issue some high fives all round! Hope we can assist you again soon, thank you so much for your review. Kind regards The Ratchet Shop

Posted 6 years ago

“first class service”

Helpful Report

Posted 6 years ago

Hello Victor Thank you for being a first class customer! We value your feedback very much, thank you for taking the time to leave a review. Best wishes The Ratchet Shop

Posted 6 years ago

“Not used them before. Really pleased with the product at a reasonable price and quick delivery.”

Helpful Report

Posted 6 years ago

Hello there So glad to hear your first experience was a good one! Hope we can fulfil many more orders for you in the future! Kind regards The Ratchet Shop

Posted 6 years ago

“Order delivered promptly as always very good service”

Helpful Report

Posted 6 years ago

Hi Michael How very kind of you to say so, thank you! We appreciate your business very much. Hope to hear from you again! Kind regards The Ratchet Shop

Posted 6 years ago

“Good Kit good quick delivery easy aftercare. Easy to talk technical s with.”

Helpful Report

Posted 6 years ago

Hello Derek Thank you so much for your feedback! So glad to hear our staff were in the know and helped you find the perfect products for your requirements. Hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“Very please with them will be buying more”

Helpful Report

Posted 6 years ago

Hello Kevin So glad the ergo ratchets were to your liking! They are becoming very popular and we pride ourselves on great quality. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Quick delivery and product just as described.”

Helpful Report

Posted 6 years ago

Hello there We appreciate your feedback, thank you so much for sharing your experience with us. Hope to see you again soon! Best Wishes The Ratchet Shop

Posted 6 years ago

“All good. Simple to order. And delivery was fine.”

Helpful Report

Posted 6 years ago

Hi there Thank you so much for taking the time to share your experience with other shoppers. Your feedback means a lot to us and we are grateful you left this review. Hope to hear from you again soon! Best wishes The Ratchet Shop

Posted 6 years ago

“Easy Order and Payment, Delivery fast and Secure, Goods in A1 condition, Whats not to like. Thanks”

Helpful Report

Posted 6 years ago

Hello there Thank you so much for the kind words! We appreciate your business and your feedback very much. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Good price, good quality and delivered quickly”

Helpful Report

Posted 6 years ago

Good day David Thank you so much for the feedback, we appreciate you taking the time to leave a review. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Fast delivery and no fuss website. And a great product! Thanks”

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Posted 6 years ago

Hi Jonathan Thanks so much for taking the time to leave your review, we appreciate your feedback. Glad you found your way around the website and received our great products in good time. Have a great day! Kind regards The Ratchet Shop

Posted 6 years ago

“Fast no fuss shopping. Excellent service.”

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Posted 6 years ago

Hello We appreciate your feedback very much, thank you for taking the time to review our service. So glad to hear you had a positive experience. Hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,136 reviews