The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product with fast delivery”

Helpful Report

Posted 6 years ago

Hi there Thank you so much for taking the time to share your experience with us. So glad to hear you had a positive one. Hope we can assist you again in the near future! Kind regards The Ratchet Shop

Posted 6 years ago

“Good product, quick delivery, well packed. would use again”

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Posted 6 years ago

“Emailed customer service to report one of the ratchet mechanism did not work but received no reply and no replacement”

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Posted 6 years ago

Hello Doug So sorry to hear this! I will follow up on this and send you an email to get all of the information from you so we can replace your ratchet mechanism ASAP. Kind regards The Ratchet Shop

Posted 6 years ago

Hi Doug! Confirming that your replacement handle is on its way to you! Sorry about the inconvenience. Kind regards Gina The Ratchet Shop

Posted 6 years ago

“I ordered a 1m lifting chain from The Ratchet Shop. It arrived within a couple of days and the product looks excellent, very impressed, very good quality.”

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Posted 6 years ago

Hello! Thank you so much for sharing your experience with us! Glad to hear everything went smoothly and you are happy with your lifting chain. See you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Very fast delivery and reasonable prices I will most likely shop here again!”

Helpful Report

Posted 6 years ago

Good day Lars-Erik So pleased to hear that you had a positive experience and decided to share! We so appreciate your feedback. Hope you will be shopping with us again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Very professional service.”

Helpful Report

Posted 6 years ago

Hello Martin Thank you for taking time out of your busy schedule to share your experience with us and other buyers. We appreciate it very much! Glad to hear our staff took great care of you. See you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service. Prompt delivery.”

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Posted 6 years ago

Hello there Thanks so much for taking the time to leave a review, we appreciate your business! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent product and quick delivery”

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Posted 6 years ago

Hi Terry Thank you so much for taking the time to share your feedback. So glad to hear your shopping experience was a positive one. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Delivered on time U do need a circlip tool in order to attach the winder handle but once together works a dream saves a lot of time Would by again added to favourites”

Helpful Report

Posted 6 years ago

Hello Shaun Thank you so much for the feedback on our easy winders. It's one of our best sellers! So glad to hear it is making your job that little bit easier! Kind regards The Ratchet Shop

Posted 6 years ago

“Exellent service will definitely use the Ratchetshop again. Thank You”

Helpful Report

Posted 6 years ago

Hello there So glad our staff took good care of you! We appreciate you taking the time to review our service, your feedback ensures we keep up the good work! Kind regards The Ratchet Shop

Posted 6 years ago

“Good quick service”

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Posted 6 years ago

“Great service. Great product. Great price. Ticks all my boxes”

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Posted 6 years ago

Hi Mick So glad to hear that we tick all of your boxes. We do our very best to meet all of the needs of our customers. Thank you so much for reviewing The Ratchet Shop! Kind regards The Ratchet Shop

Posted 6 years ago

“Arrived early really great product”

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Posted 6 years ago

Hello Matthew So glad your product arrived ahead of schedule and you are enjoying it! Thank you so much for reviewing our products and service, it is greatly appreciated. Kind regards The Ratchet Shop

Posted 6 years ago

“Good service”

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Posted 6 years ago

Hello Robert Thank you so much for taking the time to leave a review. We really appreciate it! Kind regards The Ratchet Shop

Posted 6 years ago

“rapid service”

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Posted 6 years ago

Hello there Thank you so much for the 5-star review! We appreciate it very much. See you soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Great service arrived in highlands within 2 day will buy again Cheers Stewart”

Helpful Report

Posted 6 years ago

Hi Stewart So glad your order arrived safely and quickly! Thanks for your business, we appreciate it very much. Kind regards The Ratchet Shop

Posted 6 years ago

“Great straps, good value. Delivery as described. Will buy from you again.”

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Posted 6 years ago

Hello Guy Sounds like everything went smoothly, so glad about this! Hope we can assist you again in the near future. Best wishes The Ratchet Shop

Posted 6 years ago

“received in next to no time and in perfect condition”

Helpful Report

Posted 6 years ago

Hello Stephen So chuffed to hear your products arrived safely in good time. Thank you for sharing your positive experience. Hope we can assist you with more straps in the near future. Kind regards The Ratchet Shop

Posted 6 years ago

“All parts were crect and came the next day”

Helpful Report

Posted 6 years ago

Hi Ron So glad to hear your products arrived in good time and were to your standards. We do hope to hear from you again soon! Thanks for the review. Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service and quick delivery. Will definitely use again”

Helpful Report

Posted 6 years ago

Hello there Thank you so much for the positive review. Glad to hear our staff took good care of you, hope to see you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews