The Ratchet Shop Reviews

4.8 Rating 3,165 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,165 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed a drop chain in a hurry, ordered lunchtime and it was delivered 11am the next day. Great service.”

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Posted 9 years ago

Hello Andrew, thank you so much for taking the time and effort to write such a great review!!

Posted 9 years ago

“Exactly as specified and delivered much sooner than expected.”

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Posted 9 years ago

Hello, thank you so much for taking the time and effort to write such a great review!!

Posted 9 years ago

“Got exactly what I ordered in a few days. Will order again.”

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Posted 9 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 9 years ago

“Great Items, Price and Service , No hassles.”

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Posted 9 years ago

Hello Stuart, many thanks for taking the time to write such a great review!!

Posted 9 years ago

“Excellent range of quality goods, at really good prices, and delivered quickly, when they said they would be.”

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Posted 9 years ago

Hello Tim, thank you so much for taking the time to write such a great review!!

Posted 9 years ago

“Bought many items off them over time and always best quality and a1 service.????????”

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Posted 9 years ago

Hello Gareth, thank you so much for taking the time to write such a great review!!

Posted 9 years ago

“Service excellent product excellent delivery very poor 4days late and experience. U.K. Mail always nex day. 4 days work lost waiting in”

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Posted 9 years ago

Hello Robin, thank you so much for taking the time to write your review. We're very pleased to hear that you found the service and product excellent. Regarding delivery, after working with many couriers we find DPD gives the best and most accurate service. They ship millions of orders daily and the fail percentage is very low. It's very unfortunate that sometimes not everything goes the way it should do. Many thanks for ordering from us and we apologise that in this instance this issue occurred. Best Wishes, The Ratchet Shop

Posted 9 years ago

“First time I have used the Ratchet Shop. I usually buy the straps I need from screwfix and others. However the prices seem to have gone up a lot so I looked elsewhere and found the Ratchet Shop. The prices are excellent and so is the quality of the products. They also had a much larger range - length and loading - that allowed me to buy exactly what I wanted rather than something too long that I had to cut down. Ordering was easy and delivery fast so a good experience all round.”

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Posted 9 years ago

Hello Edwin, thank you so much for taking the time and effort to write such a fantastic review!! We're very pleased to hear that you are happy with the ratchet straps you purchased, as well as the range available.

Posted 9 years ago

“The items supplied where excellent just the job.”

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Posted 9 years ago

Hello Bob, thank you for taking the time to write such a great review!!

Posted 9 years ago

“Quick delivery and great product”

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Posted 9 years ago

Hello Jonathan, thank you so much for taking the time to write such a great review!!

Posted 9 years ago

“very good product, very fast deliver, no problem recommending this product and company”

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Posted 9 years ago

Hello Michael, thank you so much for taking the time and effort to write such a great review!!

Posted 9 years ago

“Excellent website, excellent products and lightening fast service.”

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Posted 9 years ago

Hello Gary, thank you so much for taking the time to write such a fantastic review!!

Posted 9 years ago

“Goods as decsribed and 1st class service”

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Posted 9 years ago

Hello Dave, thank you so much for taking the time and effort to write such a great review!!

Posted 9 years ago

“Good price, in stock and delivered on time”

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Posted 9 years ago

Hello Robert, thank you for taking the time to write such a great review!!

Posted 9 years ago

“Good price and fast delivery”

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Posted 9 years ago

Hello Shirley, thank you for taking the time and effort to write such a great review!!

Posted 9 years ago

“I enquired about a strap that was out of stock. While I was online, they made the product for me and I was able to buy it. I received it before midday the next day. Thank you very much Ratchetshop. I would recommend you to anyone. Fantastic service. I will definitely use you again.”

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Posted 9 years ago

Hello, thank you so much for taking the time and effort to write such a fantastic review!! We're are extremely pleased to hear that you are so happy with the service you received!!

Posted 9 years ago

“Clear description, and good delivery”

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Posted 9 years ago

Hello James, thank you so much for taking the time to write such a great review!!

Posted 9 years ago

“Really good experience from start to finished, really happy with the product and would not hesitate to recommend you to anybody”

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Posted 9 years ago

Hello, thank you so much for taking the time and effort to write such a fantastic review!! We're very pleased to hear you are happy with the ratchet straps you purchased, as well as your whole experience

Posted 9 years ago

“Aaaaaabbbb”

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Posted 9 years ago

“good easy to navigate website. And helpful staff if you have to ring up.”

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Posted 9 years ago

Hello Roger, thank you so much for taking the time to write such a great review!! We have recently launched our new website so we're very pleased to hear that you found it easy to navigate. Also great to hear our staff were helpful!!

Posted 9 years ago

The Ratchet Shop is rated 4.8 based on 3,165 reviews