The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent selection! Excellent quality! Excellent prices! Quick dispatch!”

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Posted 8 years ago

Hello, thank you so much for writing such a fantastic review!! It's great to hear that you were so happy with the all round experience!!

Posted 8 years ago

“Make life so muck more easy using your racket strap winder best money spent”

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Posted 8 years ago

Hello Philip, we're so pleased to hear that you like your Easy Winder!! Thank you for writing such a great review on it!!

Posted 8 years ago

“Quick delivery Invoice easily sourced to print Good quality product”

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Posted 8 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“Good product, delivered on time.”

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Posted 8 years ago

Hello thank you so much for taking the time to write a great review!!

Posted 8 years ago

“Excellent prices, good range of products, easy checkout, and super fast delivery. What more could anyone want?”

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Posted 8 years ago

Hello John, thank you so much for taking the time to write such a fantastic review!!

Posted 8 years ago

“Excellent service quick delivery good quality item”

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Posted 8 years ago

Hello Terry, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“Good quality products at very competitive prices. All delivered as expected.”

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Posted 8 years ago

Hello Antonio, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“straps as described,arrived on time”

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Posted 8 years ago

Hi James, thank you for taking the time to write a great review!!

Posted 8 years ago

“Better quality than others on the market with an excellent service all round.”

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Posted 8 years ago

Hi Carl, many thanks for taking the time to write such a great review!! It's also really good to hear that you're happy with the quality of your products!!

Posted 8 years ago

“Unbelievably good service all round, highly recommended. Website easy to use & transaction was smooth / easy. The items available are well laid out & clear / concise. Payment was straight forward, with only a minimal additional cost for courier tracked & signed for delivery. Comms was excellent all the way from purchase to delivery - can't fault them. I ordered my ratchet straps late Weds am, had them in my hand on time some 28 hours later! Will definitely use the ratchet shop again in future.”

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Posted 8 years ago

Hello Tony, thank you so much for taking the time to write such a fantastic and in-depth review of your experience with the Ratchet Shop. We have recently launched our new website so it's great to hear that you found it easy to use, clear and concise. It's also great to hear you were happy with the communication you received with regards to your parcel. Kindest Regards, The Ratchet Shop

Posted 8 years ago

“Great product choice all at very good prices with very, very fast shipping and delivery.”

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Posted 8 years ago

Hello Dennis, thank you so much for taking the time to write such a great review and we're pleased that you were happy with the dispatch time on the products!!

Posted 8 years ago

“Quick service and helpful advice from the website chat.”

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Posted 8 years ago

Hello Glyn, thank you so much for taking the time to write such a great review!! We're very pleased to hear you received helpful advice on our live chat

Posted 8 years ago

“Delivered on time and goods were of a good quality”

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Posted 8 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“After instructing DPD ,ratchet shops carrier to leave delivery at my premises I now have to collect from them 20 miles away after paying for delivery which defeats the object,I suggest you change carriers. Unhappy customer George wall”

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Posted 8 years ago

Hi George I have just sent you an email and copied in our DPD account manager to try and resolve this for you. Sorry to hear this mistake by them and thank you for bringing it to my attention so that I can sort this out for you. Please bear with me and I will do my best to have this delivered to your door as requested or I will have DPD refund the delivery cost as I can see your instructions were clear and they have ignored them which is not acceptable. With warm wishes Natasha

Posted 8 years ago

“Being a Yorkshire man, we always look for a good bargain, The Ratchet Shop had what I was looking for and at the price I thought it was worth. Delivery was excellent, as the item I ordered came a day earlier than initially advised. Many thanks for providing such a brilliant shopping experience.”

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Posted 8 years ago

Hello Phil, thank you so much for taking the time to write such a fantastic review!! We are very pleased to hear that you are so happy with the shopping experience you received with us

Posted 8 years ago

“Excellent service, delivery stated 3-5 days, arrived in two.”

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Posted 8 years ago

Hello Kevin, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“Very good easy to use product”

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Posted 8 years ago

Hello Adam, thank you for taking the time to leave such a great review!!

Posted 8 years ago

“Quick despatch of goods, quality good”

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Posted 8 years ago

Hello Jose, thank you for taking the time to write such a great review!!

Posted 8 years ago

“Arrived quickly and as described.”

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Posted 8 years ago

Hello Mike, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“items as described and very fast delivery , will certainly use again many thanks”

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Posted 8 years ago

Hello Jim, thank you so much for taking the time to write such a fantastic review!!

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews