The Ratchet Shop Reviews

4.8 Rating 3,165 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,165 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A customer focused company who go the extra mile to ensure customer satisfaction. They use a leading courier giving a service to match that of The Ratchet Shop whilst still being very competative.”

Helpful Report

Posted 10 years ago

Thanks a bunch Keith for taking the trouble to give us such a great review, it is very much appreciated

Posted 10 years ago

“Fast overseas delivery; easy to use website; excellent telephone support.”

Helpful Report

Posted 10 years ago

thanks for this review Martin, have a great weekend

Posted 10 years ago

“Im very happy with my recent purchase,excellent value,very prompt delivery time,many thanks Mike,will certainly reccomend to all.”

Helpful Report

Posted 10 years ago

thanks for this review Mike, we're happy you had a good experience shopping with us

Posted 10 years ago

thanks for this review Mike, we're happy you had a good experience shopping with us

Posted 10 years ago

“Item came as expected. Give us a few years to test it.”

Helpful Report

Posted 10 years ago

Thanks Mark, we hope it lives up to your expectations in the fullness of time

Posted 10 years ago

Thanks Mark, we hope it lives up to your expectations in the fullness of time

Posted 10 years ago

“havent used it yet just back off holiday it looks good will use it tomorrow when back at work”

Helpful Report

Posted 10 years ago

“This ratchet system is easy to use, comfortable and strong. Added to that is a very good price and we have a winner,”

Helpful Report

Posted 10 years ago

Hi David thanks so much for taking the trouble to give us such a great review. Its very much apppreciated

Posted 10 years ago

Hi David thanks so much for taking the trouble to give us such a great review. Its very much apppreciated

Posted 10 years ago

“I have dealt with The Ratchet Shop for quite a few year now and always found them to be good on price for ratchets and straps and quick on delivery.”

Helpful Report

Posted 10 years ago

Hi Angus, many thanks indeed for continuing to buy from us and many thanks for giving us such a great review

Posted 10 years ago

“Arrived quickly as was exactly what I ordered. Nice solid ratchet straps & pretty cheap at that.”

Helpful Report

Posted 10 years ago

Thanks Martin for taking the trouble to give us such a great review

Posted 10 years ago

Thanks Martin for taking the trouble to give us such a great review

Posted 10 years ago

Thanks Martin for giving us such a great review

Posted 10 years ago

Thanks Martin for giving us such a great review

Posted 10 years ago

“Got exactly what I was looking for at very good price very happy”

Helpful Report

Posted 10 years ago

Many thanks Scott for giving us such a great review

Posted 10 years ago

Many thanks Scott for giving us such a great review

Posted 10 years ago

Many thanks Scott for giving us such a great review

Posted 10 years ago

“Excellent service, great products - well done”

Helpful Report

Posted 10 years ago

Thanks so much Peter for your kind words

Posted 10 years ago

“Ordering was simple, delivery was quick, and the product is a very good quality would recommend”

Helpful Report

Posted 10 years ago

Many thanks Peter for such a great review

Posted 10 years ago

“All good quality gear.Excellent value for the money.Friendly people to deal with and most helpful. Fast delivery. Recommended.”

Helpful Report

Posted 10 years ago

Thanks for this John, we were happy to have been of service

Posted 10 years ago

Thanks for this John, we were happy to have been of service

Posted 10 years ago

“Good quick service”

Helpful Report

Posted 10 years ago

Cheers Ben for your kind words

Posted 10 years ago

Cheers Ben for your kind words

Posted 10 years ago

“Great Product, great price, and very fast delivery - However - let down by the courier who left it on the doorstep whilst I was away from home for several days!”

Helpful Report

Posted 10 years ago

thanks for your kind words Bill. We have noted what you said about the courier service and have passed this onto them

Posted 10 years ago

thanks for your kind words Bill. We have noted what you said about the courier service and have passed this onto them

Posted 10 years ago

“Fast delivery and good quality products”

Helpful Report

Posted 10 years ago

Many thanks for your kind words

Posted 10 years ago

“Quick delivery, shame some of the items we wanted were out of stock, those we did order we were pleased with.”

Helpful Report

Posted 10 years ago

Hi Robert, many thanks for your kind words. I'm sorry some of the items were out of stock, on the whole most of our items are in stock as I write, we try our utmost to keep it that way. Best wishes

Posted 10 years ago

“Good value product delivered ahead of schedule.Would recommend to others and will use again when needed.”

Helpful Report

Posted 10 years ago

Thanks Michael for such a brilliant review

Posted 10 years ago

“Ordered on the 6th, spoke to customer services twice but did not really know what was happening, i understand the problem was caused by the courier which should be delivering today, 13th, but will have to wait and see!!”

Helpful Report

Posted 10 years ago

“Came fast - good and sturdy product, but no instructions for us novice ratchet people”

Helpful Report

Posted 10 years ago

Hi Stephen, thanks so much for your kind review. We are in the process of producing a series of mini videos to assist our customers in using our products

Posted 10 years ago

“Very quick and efficient service”

Helpful Report

Posted 10 years ago

Hi Neil, many thanks for your kind words

Posted 10 years ago

Hi Neil, many thanks for your kind words

Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,165 reviews