The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not fault this company in anyway, I constantly had updates through out delivery and the delivery was very quick and easy. Thank you.”

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Posted 9 years ago

Hi Shay thankyou so much for giving us such a great review. We're happy you got your goods and all is well best wishes

Posted 9 years ago

Hi Shay thankyou so much for giving us such a great review. We're happy you got your goods and all is well best wishes

Posted 9 years ago

“Very good quality straps excellent price would recommend to any one many thanks from coast to coast post”

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Posted 9 years ago

Hi Kevin many thanks for your great review, we were happy to have been of service

Posted 9 years ago

“Relatively easy ordering process and goods arrived on the day advised.”

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Posted 9 years ago

Hi Ian many thanks for taking the trouble to give us such a great review We appreciate your kind remarks

Posted 9 years ago

Hi Ian many thanks for taking the trouble to give us such a great review We appreciate your kind remarks

Posted 9 years ago

“I have used the ratchet shop before and am always pleased with the quality, price and speed of service. Graham”

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Posted 9 years ago

Hi Graham thanks so much for coming back to us and taking the trouble to give us such a good review. We very much appreciate it

Posted 9 years ago

Hi Graham thanks so much for coming back to us and taking the trouble to give us such a good review. We very much appreciate it

Posted 9 years ago

“Goods arrived which were as stated, of good quality and arrived as promised. For which many thanks”

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Posted 9 years ago

Thanks Alan for your great comments

Posted 9 years ago

“Excellent service. Knowledgeable , quick to respond, and excellent delivery service.”

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Posted 9 years ago

Many thanks Jacqui for giving us such a great review

Posted 9 years ago

“Great prompt service and quality products! highly recommended!”

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Posted 9 years ago

Many thanks Nial for taking the trouble and giving us such a great review

Posted 9 years ago

“Goods received timeously and in perfect condition, only gripe postage costs are slightly confusing and if the wrong postage inadvertently selected found I was unable to correct without closing down web page.”

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Posted 9 years ago

Hi George, Thank you for your feedback! I have asked our IT team to look at the shipping problems you have raised and find a solution, they are struggling to replicate this. If you are able to send me some information such as what web browser you are using to natasha@theratchetshop.com and some specific information of the issues that would be very helpful. With warm wishes Natasha The Ratchet Shop

Posted 9 years ago

“Great prices, items arrived quickly and I got a delivery email from the courier informing me when the delivery would arrive. Great product too”

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Posted 9 years ago

Many thanks Steven for taking the trouble to give us such a great review best wishes Ann

Posted 9 years ago

“Very good quality. Good price.”

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Posted 9 years ago

thanks Sulaman for your kind comments

Posted 9 years ago

“Product as specified. Certificates supplied thank you”

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Posted 9 years ago

thanks Jon for taking the trouble to give us such a good review

Posted 9 years ago

“The quality and finish of the ratchet strap you supplied were both excellent for the price. I shall keep your name on my list of preferred suppliers”

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Posted 9 years ago

Many thanks indeed for such a kind review. Best wishes Ann

Posted 9 years ago

“Courier lost track of the consignment of the goods were never delivered. However, The Rachet Shop gave me a full refund without quibble”

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Posted 9 years ago

Many thanks for your kind review Maurice. Sometimes even the best of couriers get it wrong. Im glad that you were happy with the end result best wishes Ann

Posted 9 years ago

“I got exactly what I was looking for. Very quick response and delivery I highly recommend them . I would certainly use agen”

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Posted 9 years ago

Many thanks Lee for taking time to give us such a great review and many thanks for your order Ann

Posted 9 years ago

“Not knowing anything about chains, clevis pins etc i spoke to a gentleman with an american accent who explained all the jargon and talked me through what i needed and even did the order. Excellent. Delighted with what arrived; exactly what i wanted”

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Posted 9 years ago

Thankyou Alf. I made sure that Glenn who dealt with you order, was told you gave him a great review. Being American its pretty easy for us to know who served you, so there's no escape for him, ha ha! Hes a great guy and a credit to our team best wishes Ann

Posted 9 years ago

“Great service would recommend and use again thanks”

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Posted 9 years ago

Many thanks Andrew for taking the trouble to give us such a great review

Posted 9 years ago

“More than happy with the service the rachet strap shop provided.”

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Posted 9 years ago

Thanks Lee for your great review, it is very much appreciated best wishes Ann

Posted 9 years ago

“Great price and speedy delivery. Time will tell if the straps will last but they look good quality. All in all very happy.”

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Posted 9 years ago

Many thanks Geoff for taking the trouble to give us such a good review, it is very much appreciated Ann

Posted 9 years ago

“Great product, delivery was more expensive than I really wanted to pay but then again the product is very heavy so i understand why it was that much. Overall very happy”

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Posted 9 years ago

“Bought a couple of big 100mm wide ratchet straps. In fact I probably have spent that amount buying the cheap 25mm ones in the past only for them to break after a few uses. The ones from the Ratchet shop seem good quality, time will tell. John”

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Posted 9 years ago

Thankyou John for taking the trouble to give us such a good review, I hope you remain satisfied with our goods best wishes Ann

Posted 9 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews