The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast, great quality.. The delivery only took 2 days! very heavy duty steel and i'm very happy with it, thanks very much..”

Helpful Report

Posted 4 years ago

Hi Eddie, Firstly thanks a bunch for your review it's fab to hear how pleased you are with both our delivery service along with our products. We would love to hear from you again so if there is anything we can help with in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Ordered friday, didnt think i would be getting delivery before monday, was delivered saturday, great stuff, early days with the winder,but so far, so very good. Saved me a soaking a couple of times last week while running mate was still winding his manually!!”

Helpful Report

Posted 4 years ago

Hi there Pat, well that's amazing to hear! We are really pleased with your feedback on both our delivery service, We are always striving to make your experience as seamless as possible so to hear this is very rewarding. It's a bonus to hear that Our Easy Winder has prevented a couple of uncomfortable days at work! We would love to hear from you again so if you or your friend are in need of any lashing/lifting gear please get in touch we are more than happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Provided the right product for the job in a timely manner”

Helpful Report

Posted 4 years ago

Hi there Graham, We hope you are doing well! Thanks a bunch for leaving your review, it's great to hear that you have had such a pleasant experience buying from us and we hope that your job went well! We would love to hear from you once more in the future so if there is anything we can do to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great straps and really good quality. Only the postage a downside but the straps and ratchets were top notch.”

Helpful Report

Posted 4 years ago

Hi, thanks for writing such a positive review! It's very good to hear how pleased you are with our Ratchet Straps, We would love to hear from you again so if we can help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“next day delivery, good selection.”

Helpful Report

Posted 4 years ago

Hello There, thanks for getting in touch. It's really great to hear that you are pleased with both Our delivery service and the wide range of products we stock. We would love to help in the future so if there is anything we can do to help please get in touch. Kind Regards. The Ratchet Shop

Posted 4 years ago

“Great value for money, fast delivery”

Helpful Report

Posted 4 years ago

Hello There, thanks for leaving such a great review! It's brilliant to hear how pleased you are with both quality and delivery as these are some of the things we pride ourselves on. If we are able to help in any way in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“very efficient ... everything ran smoothly”

Helpful Report

Posted 4 years ago

Hi Kevin, thanks for leaving such a positive review! We are very pleased to hear that your buying experience ran so smoothly. If we can help in any way please let us know. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent service order on line or phone and someone actually answers the phone ordered delivered next day super service”

Helpful Report

Posted 4 years ago

Hi Anita, it's great to hear from you! We are ever so pleased to hear how satisfied you are with our Staff's customer service and our next day delivery service; We are very grateful for your custom and if there is anything we can do in the future please get in touch as we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“I've done business with this company on a few occassions now and on each time I've been impressed by their professionalism and c. service.”

Helpful Report

Posted 4 years ago

Hi Christopher, thanks a bunch for leaving such a great review! We really appreciate both your high rating and your kind words. To hear that you are pleased with our staff's professionalism is brilliant and we thank you for noting that. If there is anything more we can do please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great Service,Great Product,Thanks very much”

Helpful Report

Posted 4 years ago

Hi There, thanks for getting in touch and leaving your review. We really appreciate your custom and it's great to hear that you are appreciative of both our service and product. If we are able to help in the future with anything then please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Prompt delivery Very good quality product Better and stronger than expected”

Helpful Report

Posted 4 years ago

Hello There, thanks a bunch for leaving such a great review! We really appreciate not just your custom but your kind words as well. We would love to hear from you in the future so if there is anything we can do to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very good service and delivery. Thank you”

Helpful Report

Posted 4 years ago

Hi Mike, firstly thanks a bunch for leaving such a great review! It's brilliant to hear how pleasant your buying experience has been. If there is anything more we can do please get in touch, we are here to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Easy to order and quick delivery”

Helpful Report

Posted 4 years ago

Hi Mark, Thanks for leaving such a positive review! We are very happy to hear that your experience has been so seamless. We would love to help in the future so if there is any more we can do please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very prompt delivery.”

Helpful Report

Posted 4 years ago

Hi There, thanks for leaving your review! It's great to hear that you are pleased with your delivery and we really appreciate your response. If there is anything we can do in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Ordered 2 new ratchet straps, fast delivery & packed very well.”

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Posted 4 years ago

Hello Stephen, Thanks for getting in touch and leaving your review. We are really appreciative of your custom and to hear how pleasant your experience was is just great! We would love to hear from you in the future so if there is any way we can help please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Spot on Great help cant fault them”

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Posted 4 years ago

Hi There Ben, thanks a bunch for leaving such a positive review! We feel incredibly privileged to supply you and we really appreciate your kind words, If there is any more we can do to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good quality good price quick service.”

Helpful Report

Posted 4 years ago

Hi Mike, Thanks for getting in touch. We are really pleased to hear how satisfied you are with both our products and delivery service. If there is anything we can do in the future please get in touch, We are here to help! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good product, Great Delivery, Good Price, Perfect !!”

Helpful Report

Posted 4 years ago

Hi There Dave, I hope you are well. We are ever so pleased to hear back from you! Your comments are very much appreciated and it's amazing to hear how pleasant your experience has been! We are always here to help so if there is anything that you need a hand with in the future you know where to find us! Kind Regards, The Ratchet Shop

Posted 4 years ago

“I have purchased several items from The Ratchet Shop over the years and have always found their service and products to be excellent.”

Helpful Report

Posted 4 years ago

Hello There, Firstly thanks a bunch for leaving such a positive review! We are always very pleased to hear from returning customers and it's brilliant that you are so pleased with both our service and products once more. If there is anything We can do to help in the future please get in touch, that's why We are here after all. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Quick delivery.”

Helpful Report

Posted 4 years ago

Hi There, Thanks for getting in touch. It's great to hear that your delivery was received well. We are always striving to make our customers buying experience as seamless as possible so this is much appreciated. Please get in touch in the future if we can help. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews