The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, in stock and delivered on time”

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Posted 8 years ago

Hello Robert, thank you for taking the time to write such a great review!!

Posted 8 years ago

“Good price and fast delivery”

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Posted 8 years ago

Hello Shirley, thank you for taking the time and effort to write such a great review!!

Posted 8 years ago

“I enquired about a strap that was out of stock. While I was online, they made the product for me and I was able to buy it. I received it before midday the next day. Thank you very much Ratchetshop. I would recommend you to anyone. Fantastic service. I will definitely use you again.”

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Posted 8 years ago

Hello, thank you so much for taking the time and effort to write such a fantastic review!! We're are extremely pleased to hear that you are so happy with the service you received!!

Posted 8 years ago

“Clear description, and good delivery”

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Posted 8 years ago

Hello James, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“Really good experience from start to finished, really happy with the product and would not hesitate to recommend you to anybody”

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Posted 8 years ago

Hello, thank you so much for taking the time and effort to write such a fantastic review!! We're very pleased to hear you are happy with the ratchet straps you purchased, as well as your whole experience

Posted 8 years ago

“Aaaaaabbbb”

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Posted 8 years ago

“good easy to navigate website. And helpful staff if you have to ring up.”

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Posted 8 years ago

Hello Roger, thank you so much for taking the time to write such a great review!! We have recently launched our new website so we're very pleased to hear that you found it easy to navigate. Also great to hear our staff were helpful!!

Posted 8 years ago

“Quick delivery good product”

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Posted 8 years ago

Hello Peter, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“I wanted a continuous strap and ratchet. To my surprise the Ratchet Shop had exactly the solution. It arrived very quickly and does exactly what it says on the tin. I'm delighted”

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Posted 8 years ago

Hello, thank you for taking the time to write such a fantastic review!! We're pleased we helped you find the product you needed

Posted 8 years ago

“Extremely helpful staff. Goods as described. Excellent packaging and delivery times.”

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Posted 8 years ago

Hello Linda, thank you so much for taking the time to write such a fantastic review!! We're very pleased to hear that our staff were helpful for you!!

Posted 8 years ago

“The ratchet straps were as expected and did the job perfectly.”

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Posted 8 years ago

Hello Michael, we're very pleased to hear that you were happy with your 5000kg x 15m ratchet strap!! Thank you for taking the time to write such a great review!!

Posted 8 years ago

“great prices fast despatch and well made products”

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Posted 8 years ago

Hello Steve, thank you so much for taking the time to write such a fantastic review!!

Posted 8 years ago

“You sent me what I ordered, and for a fair price Thankyou I will use you again when I need to”

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Posted 8 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“came on time and quality as expected”

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Posted 8 years ago

Hello Peter, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“Very good Service!! I ordered the wrong ratchets but it was no fuss changing them over and refunding us, Thank You”

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Posted 8 years ago

Hello Dominic, thank you for taking the time to write such a great review and we're very happy to hear that everything was very smooth with no fuss for you!!

Posted 8 years ago

“Very reasonable price and quick delivery”

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Posted 8 years ago

Hello Rory, many thanks for taking the time to write such a great review!!

Posted 8 years ago

“they stock quality items at very reasonable cost, and are very quick posting, highly recommend.”

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Posted 8 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“The orders are processed very quickly, delivered next day and quality products supplied, would definitely deal with this company again.”

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Posted 8 years ago

Hello Matthew, many thanks for taking the time to write such a fantastic review!!

Posted 8 years ago

“Easy to order online and fast delivery”

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Posted 8 years ago

Hello, thank you so much for taking the time to write such a great review!!

Posted 8 years ago

“Very efficient customer service will definitely be back if the need arises”

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Posted 8 years ago

Hello Geoff, thank you so much for taking the time to write such a great review!! We are very pleased to hear that you were happy with the customer service you received!!

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews