The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a brilliant company. Less than half the price of my usual local supplier, and next day delivery was spot on. Product (car transporter straps) is good quality, service is excellent. I would recommend to anyone, and will be buying most of our equipment here from now on.”

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Posted 9 years ago

Thank you so much for such an excellent review Daniel. We appreciate your business and support. All the best, The Ratchet Shop Team.

Posted 9 years ago

“best place to buy ratchets. fast delivery. lowest prices.”

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Posted 9 years ago

Hello Robert, thank you for your excellent review! All the best, Glenn

Posted 9 years ago

“Great products at great prices”

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Posted 9 years ago

Hi Stuart, Thank you for taking the time to review our products and prices. We appreciate it greatly. All the best, Glenn

Posted 9 years ago

“Ratchet shop sent us wrong chain binders as was ordered. I contacted them , they said they had no stock of what we ordered so sent something they thought Would do same job,but totally no good. Reds Michael Robson.”

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Posted 9 years ago

Hi Michael, Thank you for your review, we are sorry you are not satisfied with the items you have. They do however do exactly the same job as the ones you ordered and we sent you a more expensive item we were not trying to dupe you in any way. We do apologies for a miscommunication and that you were not aware of the different item being sent. When we spoke to you we did offer you a full refund for the items as they were out of stock we could not fulfill your order but you said you were happy to keep the load binders we had sent so we took this no further as per your instructions. If these are not fit for purpose please let us know and we will look into this again for you. Kind regards Natasha

Posted 9 years ago

“Good price, good choice, quick delivery, informed at each stage including delivery time. I can't see that any improvement could be made to your service.”

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Posted 9 years ago

Thank you so much David for your great review we really appreciate your positive feedback. With warm wishes The Ratchet Shop Team

Posted 9 years ago

“Excellent service from start to finish. Good products and excellent delivery service.”

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Posted 9 years ago

Thank you so much Gerald for your great review we really appreciate your positive feedback. With warm wishes The Ratchet Shop Team

Posted 9 years ago

“Great service! Highly recommended”

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Posted 9 years ago

Thank you for your positive feedback Grant. All the best from The Ratchet Shop Team.

Posted 9 years ago

“Brilliant fast service. Great value.”

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Posted 9 years ago

Thank you for your positive feedback Ros, we appreciate your time and business. All the best from The Ratchet Shop Team.

Posted 9 years ago

“Excellent product, delivery and price. We ordered another 6 items.”

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Posted 9 years ago

Thank you Paul for your positive review and your repeat business. Best wishes from The Ratchet Shop Team.

Posted 9 years ago

“Ratchet straps appear to be good quality. Not used yet. Good value and very easy dealing with company. Would recommend them.”

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Posted 9 years ago

“The ratchet was just the ticket!!”

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Posted 9 years ago

thankyou so much for giving us a great review

Posted 8 years ago

“I bought 10m 800kg endless ratchet straps for securing a cover on some outside equipment. The price was lower than expected, without the excessive delivery costs of some companies, and they arrived promptly. The straps are well made and were efficiently packed.”

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Posted 9 years ago

Hi John thanks so much for your great review it is much appreciated best wishes Ann

Posted 8 years ago

“Why did I bother with eBay. Should have come direct to rachet shop. Great product. Fast delivery. Super price.”

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Posted 9 years ago

Hi Andy just to say how much we appreciate your kind review, we were delighted to read it best wishes Ann

Posted 8 years ago

“Service brilliant. Delivery brilliant. Straps brilliant. Nothing else to add.”

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Posted 9 years ago

Hi Karen, thank you for the "brilliant" review! We appreciate your time and business. All the best from the Ratchet Shop Team.

Posted 9 years ago

“Great service & products......many thanks”

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Posted 9 years ago

Hi Julie thankyou so much for your great review

Posted 8 years ago

“Excellent service. Fast efficient delivery and quality product.”

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Posted 9 years ago

Hi John thankyou so much for your kind review

Posted 8 years ago

“Excellent service and product. Thank you.”

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Posted 9 years ago

“Great range of products, good quality, great pricing, fast delivery. Delivery charges to Northern Ireland a bit steep, but overall still good value.”

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Posted 9 years ago

“very informative website , good prices , good quality , delivered on time . Will be using Ratchet Shop again .”

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Posted 9 years ago

“Goods as advertised, service excellent.”

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Posted 9 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews