The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and delivery.”

Helpful Report

Posted 10 years ago

Many thanks Andrew and Happy New Year

Posted 10 years ago

“Good quality products at reasonable prices and super fast delivery - will use again”

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Posted 10 years ago

Thankyou tony and Happy New Year

Posted 10 years ago

“Superb quality, very fast delivery!”

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Posted 10 years ago

Many thanks Audrius and Happy New Year

Posted 10 years ago

“Very prompt dispatch of goods. One faulty Rachet replaced very quickly. Would use company again.”

Helpful Report

Posted 10 years ago

“Have used several times.each time service is good or very good. Happy to recommend and will be using again next time I need straps.”

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Posted 10 years ago

“Very quick delivery given the time of year.great product,price and service... Very pleased..many thanks ????”

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Posted 10 years ago

Thank you so much for your great review Happy New Year!

Posted 10 years ago

Thank you so much for your great review Happy New Year!

Posted 10 years ago

“Very good and efficient service. Will go back again.”

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Posted 10 years ago

Thanks Nick. We really appreciate your kind words Have a Very Happy New Year

Posted 10 years ago

Thank you so much for your great review Happy New Year!

Posted 10 years ago

“Website good. Ordering easy. Delivery fast. What more can I say!”

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Posted 10 years ago

Hi many thanks for your kind words and we may we wish you a very Happy New Year TheRatchetShop

Posted 10 years ago

“Excellent service. Quick delivery. Good web site. Nothing more to say really. Well done!!”

Helpful Report

Posted 10 years ago

Hi many thanks for your kind words and we may we wish you a very Happy New Year TheRatchetShop

Posted 10 years ago

“Excellent service - goods were delivered the next day”

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Posted 10 years ago

“Good ratchet straps at a good price, that arrived very quickly. But be aware, the length indicated includes the ratchet aswell and is not the length of the strap alone, even replacement straps. Will definitely use them again though.”

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Posted 10 years ago

HI Rorie many thanks for your kind review. Might I point out that the description of the strap indicates the length from bearing point to bearing point, thereby allowing for the short end as well. It is the webbing in its entirety which is measured not the ratchet. I hope that clarifies things Many thanks for your order and Happy New Year

Posted 10 years ago

“Great value, great service, an absolute pleasure to deal with. I look no further than The Ratchet Shop when I need this sort of equipment.”

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Posted 10 years ago

Dear Stephen, many thanks for your kind words and we may we wish you a very Happy New Year TheRatchetShop

Posted 10 years ago

“Very quick service and excellent product, would prefer positive methods of attaching the strap instead of just the hook. Also ordered and paid for four 1000kg Mini Ratchet endless 4.5m and only received two”

Helpful Report

Posted 10 years ago

Dear Bryan many thanks for your kind review. Apologies that there was a mistake in your order which has now been sorted out for you Im not clear on your comments about the fastening of the strap, particularly as you ordered endless straps and not those which have a J hook either end. If you need further advice on the variety of straps and fitments we are only to happy to help Best wishes and Happy New Year

Posted 10 years ago

“Your guy Mike is polite and knows his stuff asset to the company don't let him go Kal Singh Director United Dairy”

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Posted 10 years ago

Dear Kal thank you so much for your kind words. Dont worry, we plan to hang on to Mike!! He is a great guy. Many thanks for your order and we would like to wish you a very Happy New Year

Posted 10 years ago

“Fabulous - I'd hardly completed my order before it arrived! Just what the doctor ordered!”

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Posted 10 years ago

Dear Clare many thanks for your kind words and we may we wish you a very Happy New Year TheRatchetShop

Posted 10 years ago

“Fast and efficient delivery - many thanks”

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Posted 10 years ago

Dear Jo many thanks for your kind words and we may we wish you a very Happy New Year TheRatchetShop

Posted 10 years ago

Dear Jo many thanks for your kind words and we may we wish you a very Happy New Year TheRatchetShop

Posted 10 years ago

Dear Jo many thanks for your kind words and we may we wish you a very Happy New Year TheRatchetShop

Posted 10 years ago

“Every good service .very quick delivery. My one complaint is there are no instructions on how to feed the webbing through the ratchet. Please supply”

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Posted 10 years ago

Dear Cynthia many thanks for your kind review. The answer to How to use a ratchet strap is about to be solved as we have started a series of How to videos which once theyve been edited will be released in January and linked to our website. Its a project that we have been wanting to do for some time and we're very excited about it Meanwhile, may I take this oportunity to wish you a Happy New Year

Posted 10 years ago

“Very good products. Be sure I'll order again from you in the future.”

Helpful Report

Posted 10 years ago

Hi many thanks for your kind words and we may we wish you a very Happy New Year TheRatchetShop

Posted 10 years ago

“Sound product and fast delivery”

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Posted 10 years ago

Dear Chris many thanks for your kind words and we may we wish you a very Happy New Year TheRatchetShop

Posted 10 years ago

“A great Price .A great product . A grate delivery service A great job. Good to see there are some good companies on the net . Thanks for supplying exactly what i needed when i needed it . Sean”

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Posted 10 years ago

Hi Sean many thanks indeed for such a great review and a Merry Christmas from all of us

Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews