The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, amazingly low price. I was having difficulty finding ratchet webbing straps that were less than 4.5m. It is only for a motorbike luggage rack, which is quite small. The Ratchet Shop had some at 1.5m which are ideal and very easy to operate and very efficient at what they are designed to do. Thanks Ratchet Shop.”

Helpful Report

Posted 9 years ago

“50mm 4ton ratchet strap feels nice and solid and is easy to handle. because of its size it is so easy to operate..you must have one!!! I am happy!!”

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Posted 9 years ago

“very helpful, knew the product well and great delivery tracking service”

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Posted 9 years ago

“Nice ratchet, but a little bit heavy,”

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Posted 9 years ago

“The wheel straps were just as advertised, with delivery that was even quicker than I hoped for. Lots of messages to say when they were going to get delivered, and this meant I was able to do a job earlier that afternoon then I expected. Ordered approx 3pm paid for next day delivery, had them by lunchtime the next day. Can't fault goods or service. Excellent”

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Posted 9 years ago

“Good fast efficient service, would recommend.”

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Posted 9 years ago

“Spoke to an advisor who talked me through my order. Prompt delivery and an excellent product. I intend to use again in the future.”

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Posted 9 years ago

“Order recieved as expected, fair price. Will use them again”

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Posted 9 years ago

“Seamless service and delivery with a great range of ratchets for all occasions.”

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Posted 9 years ago

“very helpful staff, and a good product.”

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Posted 9 years ago

“Very quick on sending out and delivered on expected day thanks”

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Posted 9 years ago

many thanks for taking the trouble to give us such a good review

Posted 9 years ago

“Good quality products. Clear website. Good price and quick service. What else do you want?”

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Posted 9 years ago

many thanks for giving us such a great review, it is most appreciated

Posted 9 years ago

“I bought 2 500kg chain blocks a couple of years ago and the one I bought today is of lesser quality.”

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Posted 9 years ago

Hi thanks for your review. Ive checked both your orders and the order you had in 2013 was the part number LVRB500 the 500 kg Lever block http://www.theratchetshop.com/hoisting-and-material-handling/chain-hoists-trolleys/lever-blocks/500kg-lever-block-1-5m-drop.html This time you ordered the compact version which is part number CLVRB500 http://www.theratchetshop.com/hoisting-and-material-handling/chain-hoists-trolleys/lever-blocks/500kg-lever-block-1-5m-drop-637.html Should you wish to exchange this, you are welcome to return this to us best wishes Ann

Posted 9 years ago

“Good prices and very quick delivery. This is the 4th time we have used them and will continue in the future”

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Posted 9 years ago

thanks so much for your repeat custom, it is very much appreciated

Posted 9 years ago

“Product as described.Good Quality and well marked as to length and breaking strain.”

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Posted 9 years ago

many thanks for your great review Chris

Posted 9 years ago

“Prompt delivery, good quality gear”

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Posted 9 years ago

Hi William, thanks so much for your great review

Posted 8 years ago

“Excellent service.”

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Posted 9 years ago

“VERY QUICK AND EASY TO DEAL WITH”

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Posted 9 years ago

Thank you for the great review!

Posted 9 years ago

“Well made, warrantied, and fast delivery at a keen price. Thank you.”

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Posted 9 years ago

Thank you for the excellent review!

Posted 9 years ago

“This was the first time that we have used your company and found ordering from you very straight forward, Many Thanks John.”

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Posted 9 years ago

Thank you for the excellent review!

Posted 9 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews