The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to pick the right item. Rapid delivery. Initial appearance suggests a quality product.”

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Posted 9 years ago

“Just like say that this is the first time iv;e dun Business with RATCHETSHOP and will not be the last. nextday delivery 100% will use again , ken smith Ken Smith Transport ( Rossendale )”

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Posted 9 years ago

“Fast efficient service and tracking”

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Posted 9 years ago

“The plastic bag it was sent in was fully split open on arrival. I made the delivery driver wait until I had check contents where all correct. Poor service”

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Posted 9 years ago

“Seem to be decent ratchet straps at a good price, arrived on time.”

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Posted 9 years ago

“Excellent arrived very quick good quality and did the job perfect no instructions with it though. quick google search found video on you tube no problem.”

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Posted 9 years ago

“Purchased via their eBay shop. Items delivered promptly and as described.”

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Posted 9 years ago

“Everything went absolutely accoding to schedule. Many thanks.”

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Posted 9 years ago

“Fantastic value for quality straps.....quick delivery and kept informed every step of the way, will defiantly use again now I've found you.”

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Posted 9 years ago

“Very helpful and reasonably priced.”

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Posted 9 years ago

“just what we wanted good quality thank you”

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Posted 9 years ago

“Good value, delivered quickly and efficiently.”

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Posted 9 years ago

“The 50mm x 6m delta ring ratchet straps I ordered arrived within 4 days & were well packaged. Both the straps & the 2 ton slings are of excellent quality. Overall I am very pleased with the product & the service I have received.”

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Posted 9 years ago

“Easy to use website,good quality products at a good price,fast postage”

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Posted 9 years ago

“Good website, good selection of products, quick responses via email, issue resolved by customer services over phone without delay, products arrived in good time, products are of good quality. Can't say more than that really!”

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Posted 9 years ago

“I needed some 'made to order' ratchet straps and emailed an enquiry out of hours. I had an instant reply back asking for further details of length and number required and within just over a week they were produced and sent to me. I've used the Ratchet Shop before and will definitely continue to use. A superb company, excellent customer with that personal touch.”

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Posted 9 years ago

“Website was easy to use. Paid extra for next day delivery, Straps arrived as expected. Quality looks good and competitive price.”

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Posted 9 years ago

“Easy to identify bits I wanted. Then a really good service and the straps I wanted arrived very quickly. Thank you”

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Posted 9 years ago

“As I have not yet received My order placed last Thursday I cannot review the Service or Product. I have checked the Status of my order and it says COMPLETE ! If the order is COMPLETE surely I should have received it and not have been sent an email requesting Review !! RER”

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Posted 9 years ago

Hi I'm sorry you have a problem. You selected the Homecall delivery service run by Hermes. They take up to 5 days I am sorry that Reviews.co.uk contacted you so soon, I shall contact them about this Meanwhile your straps are on their way and will be with you later this week I shall check their status in the morning Regards Theratchetshop

Posted 9 years ago

Hi Richard i see you received your goods yesterday 20th january. I hope that you are satisfied with them. Should you wish to order from us again and you would like them sooner, it would be better to use the standard next day delivery option, which , if purchased before 13.30, will be with you next day. Meanwhile I have instructed Reviews.co.uk to send out their reports after 5 days of ordering best wishes Ann

Posted 9 years ago

“Product is great and despatch and arrival as advertised. Only issue was that the web page has a glitch thereby showing the price for the product as the same with and without vat but vat is added at the end of the invoice. Somewhat confusing!”

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Posted 9 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews